Mini tool bar missing in mail

I scroll through my incoming mail and find a message I want to reply to or forward.  I move my cursor to the body of the message and swipe up and down to try to make the mini tool bar (trash reply reply all forward) appear within the message.  Sometimes it does and sometimes it doesn't.  I've tried clicking on the message and it doesn't seem to make a difference.  Any ideas?

Thanks but it's not the main toolbar at the top of the mail window.  It's the "mini toolbar" that appears within an email message as shown below.  Sometimes it shows up so that I can click to reply, forward, or trash and sometimes no matter how what I try, it won't show up.

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