Minor bug in SMS - New Contact

If someone texts me a phone number, and I want to create a new contact from the sms text, touching "create new contact" initiates facetime instead. If I click add to existing contact, the New contact page is displayed.

Luc -
Thanks for reporting this. I've filed bug 6111686 to track the issue.
Regards,
Lynn Munsinger
Oracle JDeveloper & ADF Team

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Android phones not sending new contacts to GW

What are the default folders that should be set to syncing to the phones? I didn't see anything in the docs, but I could have easily missed that. It used to be that (GWmobile 2 & 3 I think) wanted a folder called "Unfiled" where it sent any contacts created on the phone that were not put into a folder. That doesn't work, with Android at least.
What it does do, is very strange.
0. You have two phones hooked into the same email account. In my case, an Epic & a Hero (both Sprint).
1. Let's say you have two folders set to sync - Unfiled (legacy) and Contacts (because the program seems to want a folder named "Contacts" - if you don't have one it will frequently rename your first syncing folder as "Contacts" on the phone side).
2. You add a new contact, but are unable to put the contact into a folder (the Sprint Epic, for example, does not allow you to change the folders that Exchange contacts are assigned to evidently - I just received a test model and this "feature" is driving me crazy).
3. The contact will show up on the other phone, but not in either of the syncing folders in your Groupwise address book. What? Crazy right? No - it's in Frequent Contacts!
4. Even though you don't have Frequent Contacts set to sync... the contact created on your phone is syncing "via" Frequent Contacts (while the rest of your Frequent Contacts are, thankfully, NOT syncing).
I'm guessing that Groupwise by default sets contacts with no "folder" attribute to show in Frequent Contacts... or something?
Anyway. What am I doing wrong here?
Note: I just verified that it does not matter what folder you put the contacts in (the Hero lets you file them), they still show up in Frequent Contacts and sync to the other phone mostly in the correct folder ("none" on the Hero -> "Not Assigned" on the Epic, "Contacts"->"Contacts" and "Unfiled"->does not sync !?!?).

>> 1. Let's say you have two folders set to sync - Unfiled (legacy) and
>> Contacts (because the program seems to want a folder named "Contacts"
>> - if you don't have one it will frequently rename your first syncing
>> folder as "Contacts" on the phone side).
>Need to clarify this. In the GW client, you have a contacts "tab".
>This is mapped to one of your PABs, the FC by default. When you click
>on the contacts tab you'll see on the left a tree displayed with the
>main PAB for the contacts tab listed at the top of the hierarchy, with
>all your other PABs appearing below it. SOAP exposes the top of this
>"tree" as /Contacts, which is why you see /Contacts in the Mobility
>connector with all your other PABs underneath (e.g. /Contacts/Unfiled,
>/Contacts/Personal, etc). So you don't need to create any sort of PAB
>called contacts. If you do, it will simply be displayed as
>/Contacts/Contacts. Or, worse yet, I don't know what would happen if
>you created a PAB called Contacts and then tried to edit the Contacts
>tab to map to this Contacts PAB.
I skipped some clarification as well. There is another bug, one which I cannot reproduce predictably, but that I have seen a dozen times or so, where the first contact folder you have set to sync (regardless of the name, I've had it happen to "A Architects", "Consultants", "Unfiled", etc.) gets renamed to "Contacts" when sent to the phone. Had this happen on Android & WinMo devices. The original book in GW is fine, but the folder/book on the phone has the label "Contacts".
Sorry about that - I was referring to the phone and not the tree on Mobility.
>> 2. You add a new contact, but are unable to put the contact into a
>> folder (the Sprint Epic, for example, does not allow you to change the
>> folders that Exchange contacts are assigned to evidently - I just
>> received a test model and this "feature" is driving me crazy).
>This is definitely a device issue. On my Incredible I can specify the
>"group" for an Exchange contacts, where each group on the device is a
>GW PAB.
Well, as I said, I can assign folders on the Hero, but they still don't go to the right place in GW - and they sometimes go to the right place on another phone (they go to Frequent Contacts in GW, or sometimes nowhere). I guess the device could be assigning them in a way not supported by GW? I'm not sure, the ones that get sent down show up exactly like the new ones I create.
>Yes, default behavior. Novell has an entry in their Bugzilla system to
>change this. Not sure when that will happen, though. IMO, Mobility
>should act just like GMS and create its own "Unfiled" PAB for new
>contacts created which aren't assigned a group/category on the device
>and sync to that rather than syncing to the FC.
Seriously. Do people actually use the FC folder? No one here does - it gets filled up with junk so fast it would a) render a phone much less useful and b) seems like it would waste a bunch more server cpu time & disk space with the extra syncing.
>You may wish to submit an enhancement request on this one, and
>reference bug 590962 in your ER. The more people that request this,
>the higher the priority for the bug.
OK, I'll have to look into that. I'm new to this whole Novell "support" arena, as this server (& GMS2-3) are the only Novell products I'm responsible for.
Thanks for the feedback! Is there somewhere that Novell at least has a "known issues" section, or a "features coming in next patch"? I've searched around this site (and googled the net in general) and no luck yet.
In the mean time, I'll just keep my fingers crossed for patches and continually apologize to my users and reset their phones and contacts on a weekly basis. Which is tons of fun.

Missing contact when "create new contact" from email or number

I am having a really strange problem on my iPhone and think it will be a fun mystery to solve. Please help me!
It is currently set up with google so that my mail/notes are using gmail IMAP and my contacts/calendars are using Google Sync. So far it's been working pretty well except for all the known many bugs and issues (please fix these, google!). I have no other email, calendar, or contact accounts set up (not even syncing with my computer).
I received an email from a friend who I did not yet have a contact for, so in the email header I clicked her name and chose to "Create new contact." As usual, the email address was already in the "email" field, so I just edited her name and filled out the "company" field and pressed Done. The "from" field in the email updated to show that the contact had been added to my phone and that it recognized the email as being from her.
Now, I go to add a number to her contact and when I navigate through my contacts list, her name is no where to be seen. I've tried searching through the contacts by using the search bar at the top of both the Phone and the Contacts apps, but nothing shows up. However, when I compose an email and start typing her address, it recognizes her as a contact. Even weirder, I just tried the entire phone search spotlight feature, and it found her contact right away, as if it were any normal contact. When I click on it, it brings me to her contact page, which I cannot edit, and when I press the little left arrow "Contacts" in the top left of the screen to go back to the whole listing, she's not there!
When I go to add contacts using the little + symbol in the top right of the phone app, it works normally and the contact appears as usual. But every time I try to do a new contact from email, this happens! Choosing to "update existing contact" works fine, though. So I've been forced to create an empty contact with her name in the Phone app, and then add the email to it.
Please help my find where in my phone this contact is residing, and how to bring it out so I can find it. I have tried force-quitting the relevant apps from the multi-task dock, and even turning off and on my phone, but to no luck.
Update: Just tried creating a new contact from a phone number I've previously dialed and the same thing happens! Where are my contacts going?? This is so weird!
Not sure if this is just a google sync issue, but I figured I'd post it in case other people are having similar issues
Device: Apple iPhone 4
Carrier: AT&T
Country / Language: USA English
OS: iOS 4

I recently experienced a similar event. I was adding from Contacts "+" button on the iPhone 4. I completed entering the data & hit "done". I went back to add a photo. I hit "done" & went to test the result. No new contact. Search did not find it. Tried two more times with different contacts. Same result.
At one point, the "All Contacts" directory went blank. Nothing. Seconds later the contacts returned. Scary. I rebooted the iPhone. No new contacts but old ones fine.
I then entered with an old iPhone on OS 3.2 same data. Showed quickly via MobileMe. On the new iPhone added photo the photo. All OK. From an iPad, OS3 I did the same. Added photo in new phone. All OK. I added from the new iPhone including photo. All OK.
The iPhone IOS4 reboot may be the answer. Wish I had tried older systems before reboot.

How to open standard New Contact Dialog and set phone for it on WIndows Phone 8.1

It is not possible to add contact to strandard collection. You can add contact only to your application collection. But if your application will be removed you will lost all it contacs.
That's why I want to open standard windows phone 8.1 dialog for adding new contact user and set Phone in it.
Is it possible to open standard dialog for adding contact with specifi info from C# ?
My .NET Blog with projects and feedback.
Since May 30, 2014 I am waiting for Microsoft fix
these 2 bug. If you know how to speed them up, please help

I guess another option is to have the users log in with there Microsoft account and add contacts to there Microsoft account with the live sdk

'Create New Contact' not working in Phone app

I want to Create New Contact after a call from a new number (selecting the "circled i" button next to the "unknown" phone number in the Recents tab) but while I was entering data in the Contact app, I was interrupted, the iPhone went to sleep and my extensive Contact entry was lost because no data is saved until the Done button is manually selected which closes the record.
When I go back to the Phone app and select the "circled i" button next to the "unknown" phone number in the Recents tab, both the "Create New Contact" and the "Add to Existing Contact" buttons to take me to the Contact app do not work...i.e. nothing happens when I press them, even after putting the iPhone to sleep. After several tries, I let it sleep for 10 minutes and now these buttons linking to the Contact app from the Phone app again work as usual.
So we have two unacceptable defects in the iPhone basic Apple apps here:
1- interruptions while entering a new Contact app record causes the new record to be lost because it isn't automatically saved when the iPhone goes to sleep or an incoming call, etc, but only when the user manually selects the Done button in the Contact app record, which closes the record and one must then select the Edit button to resume data entry (repeat often to simply save as you enter in case there is an unexpected interruption...how dumb is that?. This is just poor iOS implementation that doesn't consider common usage situations that cause data loss, and it could be data that isn't easily retrieved. If Apple doesn't know how to implement auto save at frequent intervals, or upon certain events like sleep or incoming call, then they should at least put a Save button next to the Done button so we can manually save without the stupid Done and Edit button pushing, repeat, repeat, repeat.
2- A bug in the Phone app that causes the link buttons to the Contact app to stop functioning in at least the situation I describe above. This is unacceptable in a mature iOS basic usage app.

bump

New contacts not appearing in list, but show up in Spotlight?

Anybody know why when I add a new contact they don't appear in my contacts list but I can find them with Spotlight? It's very strange. I also have contacts sync to Windows Contacts but they don't show up there, only when I search for them in Spotlight. It says they're in the group "From my PC" (not sure why) but when I go back to the group it doesn't show them! It's like they're invisible.

I have the same exact problem.
If I add a new contact through say the "log" or "messages" it doesn't show up. I have to physically add it from the contact "+" for it to appear under Contacts.
I've managed to narrow it down to the fact that any new contact seems to be saved to "Exchange". I've realised that when I saved a contact from the "log" and then added it physically from contacts and ended up with a "linked" contact. One contact is "Exchange" and the other is "MobileMe".
The "exchange" contact is the one that doesn't seem to appear under "contacts" and when you find it through spotlight search, you can't edit it.
So basically, how can we force the phone to save locally when we add contacts outside of the "contacts app"?
Any help would be greatly appreciated as this is REALLY bugging me!
WB

Is there a bug with creating a contact out from an app?

I work with my iPhone 3GS OS 3.1.3 and use email, calendar and contacts fully synchronized with the Exchange server at the office. And so far, It works great. But, unfortunately, is there a little bug.
I use only the contacts folder from Exchange and there is no "local" iPhone only contacts folder. But now when I create a new contact out from an app, Maps for example, it is not stored in a default contacts folder (I can also not define such a one anywhere), but somewhere in nirvana??
In the contacts, he is nowhere to be found, and is therefore not synchronized with my Exchange server. Only with the iPhone search this contact can be found and is still accessible.
Someone else has also noticed this problem already? Is there a workaround for it?

It's part of your dev agreement, especially when working with betas. If you can get in to download them, you should be able to hit everything else, including the forums.
Get the login sorted out and you'll have significant resources that will make it worthwhile.
Typically that bounce needs you to use the Safari(Mac) menu 'Empty caches'.
Good luck in any case.

Bug report: adding to contacts of received phone number or text

Have highlighted selected phone number from caller log. Press hold on number to get side icons to show up on the right side of the screen. Selected add to contact icon. Gives me select screen of contacts. ??? Is this a bug or am I doing something wrong?

Hello sevee,
Welcome to the BlackBerry Support Community.
Thank you for your question regarding the add to contacts feature.
This is working as intended. You can either add the phone number to an existing contact or select the new option at the bottom of the screen to add to a new contact.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Since the upgrade to IOS7, the default phone label when adding new contacts on my iPhone 5 is "Radio". Previously the default was "Mobile" how can this be changed back to "Mobile"?

Since the upgrade to IOS7, the default phone label when adding new contacts in my iPhone 5 is "Radio". Previously the default was "Mobile". It is a hassle as when my iPhone contacts are synched with Outlook via Exchange, the phone number I've entered on the iPhone doesn't show on the default Outlook view as it is a "Radio" number rather than a "Mobile", "Work", "Home", etc number. It is still stored both on the iPhone & in Outlook & I can still use the number to phone or SMS, it is just incorrectly labelled & hence the source of frustration.
Apple please return the default to "Mobile" or alternatively find a way we can alter the default ourselves to "Mobile" or "Home" etc.

The following previous discussion may help: https://discussions.apple.com/message/23846793#23846793

New contacts added on iphone don't make it to addy book or Mobile Me

Hey - Not sure if this is a Mobile Me or an iphone issue.
When I add a new contact by clicking the return address and selecting New Contact on an email I receive the new contact does not show up in my iphone's contact list, and even after synching my phone it does not show up in my imac's address book either.
But, if I start a new email and start typing the person's name, it will autocomplete with the address I just added.
If I then add the contact at home on my imac, and synch it into my phone I see it once in my phone's contact list. But, if I start a new email and start typing the name I will have both entries to choose from, if I entered them differently. One from the one I added on my phone and another from my imac. This is most noticable for my brother. The one I created on the phone just has his first name, but the one I created at home is under first and last name. So if I start typing his first name it will show the first name entry and the first and last name entry as if they're two different people. I do not see a first name only entry in either address book.
This behavior followed me from my iphone 3G to iphone 4 upgrade.
I am using Mobile Me and in itunes I have all the synching turned off and in the iphone's Account settings I have all the synching turned on.
Thanks!

This happened to me in a way on my new iPhone 4. I have many contacts on my phone and had them on other iPhones. My phone had been restored from my 3Gs back up when I got my iPhone 4. Someone texted me that wasn't in my contacts list and I clicked the option in SMS to add new contact. When I went to my contact list the name or number wasn't in there. However when I searched the name in spotlight it found it. I then synced to my computer and it didn't help. To fix it I just Spotlight searched, remembered the number and added it to my contact list straight up. I then had 2 results when searching spotlight and had to find out how to delete the one that wasn't exactly in my contact list and keep the one that showed up and now everything is fine.
However is there a fix for this so it doesn't happen again or an explanation to why.

I can't add new contact

PLEASE help me
I cant add any new contact - iv not idea what is causing this . iv tried the add feature in SMS iv even tried to add a contact via the call option but it just wont work
iv taken the battery out etc and still it wont work
Please help me
Marion

You were being bitter and being what my kids here call a hater.
You can call your carrier and ask for their solution. If they can't resolve it they can escalate it to BlackBerry. I don't know what causes it. Did you install any apps? Sometimes an app can conflict this way. I just know that those that have had this problem have fixed it by doing a wipe. It's not the end of the world.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

New contacts not appearing in contact list after ios upgrade

I recently updated my iphone to the latest ios, since then when I have saved a new contact to my phone, even though it appears with the new contact, say in recents, it does not appear in my contacts list?

I added the contact from the "Recents" tab. It now shows in "recents" as that persons name - rather than just the phone number, but doesn't appear in my contact list. Same thing happened when I saved a new contact from a message I received & also when I saved from a contact that had been SMS'd to me.

I have an iPhone and an iPad min. Using my iPhone I can message any of my contacts. Using my Ipad, I cannot message new contacts. What can I do to my iPad to fix this problem?

This problem with my iPad arose only recently, and perhaps at the same time as I updated the iOS software (that could be coincidental).
I have checked the imessage registration and done all the tricks people suggest when your iPad doesn't message to anyone. My problem seems unique to new contacts, as I can freely message older contacts.
Any thoughts or suggestions?

OK, I feel like a bit of a dolt, but I pass on this info for my co-dolts:
I contacted Apple Support and told them my problem. They advised that the problem is most likely the fact that my new contacts are not using Apple devices (iPhone, iPad, etc.). If that is true, that would explain why I can send them messages via my iPhone but not my iPad.
As I understood it, the iPhone can use either iMessage (green print) or SMS (blue print) to communicate with other devices, whether Apple or not. However, the iPad does not have that option (I guess cuz it's not a cell phone). If the recipient is using, say, a Samsung product, the iPad can't send a message to it. (My iPad actually says this under the Messaging heading in Settings, but I did not grasp the significance at the time since I did not compare it to my iPhone).
To test this theory, I used my iPhone to message my new contacts. They confirmed that they were not using Apple devices. It was just a coincidence that all my new contacts were not Apple users.

My iPhone does not always send iMessages to other iPhones who have their iMessages on. Most times I text a new contact with an iPhone first, they show up as regular text messages. How can I fix this?

My iPhone does not always send iMessages to other iPhones who have their iMessages on. Most times I text a new contact with an iPhone first, they show up as regular text messages. How can I fix this?

Yes to receive an iMessage the recipient would need an iOS device (iPhone, iPod, iPad) and an internet connection. This is a messaging serviceprovided by Apple so the recipient does not need to check emails. If the contact does not have internet access at the time the iMessage is sent then a normal SMS through your carrier can be sent instead if you have "Send as SMS" turned on in Settings>Messages.

Crash during add new contact (Thai language) iOS 8 i5

Spec : iPhone 5 iOS8.0.2
Crash during add new contact with Thai language in field 'first and last name".
This is a bug in iOS 8, right?

Hello,
This is how we fixed this issue, which I believe it's a SW bug by the way.
Go to Settings/General/Language&Region and delete all the languages you can find there (keep English only).
After this you will able to add a new contact with Thai characters.
This worked for us on multiple phones.
Cheers!

Minor bug in SMS - New Contact

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