Miramo and FrameMaker 6.0 issues

Question

So this is probably a longshot, but wanted to put this out there just in case anybody had an idea:
Running Miramo 5.4, FrameMaker 6.0 and appendPDF 3.4 on a windows 2000 box and have been creating output PDF files successfully since 2000 up until a few weeks ago.  My company has expressed interest to upgrade to all current version of software on a 2012 windows server, but in the meantime we are having to restart the 2000 box every other day or so because the jobs sporatically get hung up and seem to open many instances of FrameMaker and never close out.  I have not changed anything as far as code goes.  The server team seems to think it maybe an antivirus scan that is the culprit, but all paths having anything to do with the Miramo, FrameMaker, AppendPDF, and my output folders have been excluded from the virus scan.
Again, probably a longshot, but has anybody experienced anything like this?
Thanks,
Ana

Answer 1

This is my CF file:
BID_NAME= X1063061.if
MQM_USER_OUTPUT_DIR=AMA/07
mmpp %MACRO_DIR%/fix_breaks.mmp %DATA_DIR%/%BID_NAME%.if
mmpp -m %MACRO_DIR%/tx.mmp %DATA_DIR%/%BID_NAME%_fixed.if > %DATA_DIR%/data_out.mm
miramo -Pfirstfirst -Opdf %OUT_DIR%/AMA_lib/%BID_NAME%.pdf -config pdf_config.txt -multi -Bfile %DATA_DIR%/temp.book %DATA_DIR%/data_out.mm
mqm_wait_for_file AMA_lib/ X1063061.if.pdf
appendpro -p -b -l %LOG_DIR%/appendpro.log %DATA_DIR%/append_list.dat
And this is an excerpt from the log file:
05-12-2014 07:11:33 AM - JOB STARTED Command File=711180X1063061.CF Instruction File=X1063061.if
05-12-2014 07:11:39 AM -  mmpp %MACRO_DIR%/fix_breaks.mmp %DATA_DIR%/%BID_NAME%.if
05-12-2014 07:11:43 AM -  mmpp -m %MACRO_DIR%/tx.mmp %DATA_DIR%/%BID_NAME%_fixed.if > %DATA_DIR%/data_out.mm
05-12-2014 07:11:49 AM -  miramo -Pfirstfirst -Opdf %OUT_DIR%/AMA_lib/%BID_NAME%.pdf -config pdf_config.txt -multi -Bfile %DATA_DIR%/temp.book %DATA_DIR%/data_out.mm
05-12-2014 08:23:50 AM -  miramo returned error code 1.
05-12-2014 08:23:50 AM - END OF JOB
I haven’t had problems like this in the 12 years that we’ve been running with the older software versions until May 2014.  We’ve had the following excluded from the virus scan, not really knowing that this is the issue (just kinda guessing at anything right now):
C:\Program Files\miramo
C:\Program Files\Adobe\FrameMaker6.0
C:\Program Files\mqm
I will try to poke around the server and find a TEMP folder….I don’t have full administrative rights….do you by chance know what else I could do to provide a more meaning error message?  The excerpt of the log file from above just shows the job  terminating after a little over an hour, when the job should take a couple of minutes to complete.  All the jobs submitted after, will do the same thing.  Once the server is restarted, then processing goes as normal again for a few days and then another restart is needed…..
Thank you for anything you may be able to help with!