Mis-registered system or lost?
I have a user with a laptop AB12345, which is in a remote location but joined
to our domain. These systems use our external-facing (DMZ) Zenworks 11.2.4
server "over the internet", but also the user can connect via VPN which then
automatically will switch to one of two primary servers on the LAN.
The user's system has the 11.2.0 agent still, though we are starting to deploy
11.2.4 to the desktops more broadly.
The agent properties from the laptop show the system as AB12345 and "managed".
The user has a NAL window that appears to show appropriate user- and
system-associated apps, and that appears to function properly.
But ... I cannot find the system in ZCC. Checking from the user side in ZCC,
the user is only shown as associated with their prior system, which was
re-purposed a year ago. I've even searched for just "12345" and it doesn't
come up under devices. Using an advanced search based on the device IP
address, or containing the numeric part of the asset tag, or the login name as
the user who is currently logged in, turns up nothing.
I'd think that perhaps the system wasn't registered, were it not for it showing
"Managed" and the correct system name, in the agent properties.
I can't figure out how the system cannot be showing in ZCC, or if it somehow is
registered to a different system tag ... and if so, how to find it and fix the
issue. If the agent properties are correct then the system should presumably
be showing up with the asset name I have for it.
Any suggestions for how to find the system or fix the issue?
Thanks.
-- DE
I don't know about the 11.2x agent but I can say that the 11.2.3a agent had
serious cache corruption issues. I have also experienced the "user is only
shown as associated with their prior system" from a repurposed computer. In
my case it would be caused by the tech forgetting to do zisedit -r before
re imaging to get rid of the image safe info. You may want to try when re
registering the laptop after a unr to add the -g option to force a new guid
being generated. zac reg -g "your server". This for me fixes the incorrect
user info associations. I made the jump from 11.2.3x to 11.3.2. huge amount
of fixes to the agent and unfortunately a new one introduced. Slow login
from a log off / log on situation. so I 'm waiting for fru1 to release
before rolling out.
"DE" wrote in message
news:[email protected] l.com...
I have a user with a laptop AB12345, which is in a remote location but
joined
to our domain. These systems use our external-facing (DMZ) Zenworks 11.2.4
server "over the internet", but also the user can connect via VPN which then
automatically will switch to one of two primary servers on the LAN.
The user's system has the 11.2.0 agent still, though we are starting to
deploy
11.2.4 to the desktops more broadly.
The agent properties from the laptop show the system as AB12345 and
"managed".
The user has a NAL window that appears to show appropriate user- and
system-associated apps, and that appears to function properly.
But ... I cannot find the system in ZCC. Checking from the user side in
ZCC,
the user is only shown as associated with their prior system, which was
re-purposed a year ago. I've even searched for just "12345" and it doesn't
come up under devices. Using an advanced search based on the device IP
address, or containing the numeric part of the asset tag, or the login name
as
the user who is currently logged in, turns up nothing.
I'd think that perhaps the system wasn't registered, were it not for it
showing
"Managed" and the correct system name, in the agent properties.
I can't figure out how the system cannot be showing in ZCC, or if it somehow
is
registered to a different system tag ... and if so, how to find it and fix
the
issue. If the agent properties are correct then the system should
presumably
be showing up with the asset name I have for it.
Any suggestions for how to find the system or fix the issue?
Thanks.
-- DE
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I'm trying to get smpatch working within my environment so I can get our patch management/automation under control. I've been able to successfully get this working on 1 system. When attempting to get this working on a second system, I have had nothing but issues. Any help with this would be greatly appreciated.
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4. my suc.sh output:
| Sun Update Collector V 1.0.10 |
Solaris release:
Solaris 10 10/08 s10x_u6wos_07b X86
Copyright 2008 Sun Microsystems, Inc. All Rights Reserved.
Use is subject to license terms.
Assembled 27 October 2008
Solaris Kernel: Generic_137138-09
Machine Type: i86pc
Platform: i86pc
Software Cluster:
CLUSTER=SUNWCall
Environment:
HOME=/
HZ=
LOGNAME=root
MAIL=/var/mail/root
OLDPWD=/usr/jdk
PATH=/usr/sbin:/usr/bin
PWD=/export/home/bbranch
SHELL=/sbin/sh
SHLVL=1
TERM=vt100
TZ=US/Central
_=./suc.sh
Sun UC package status:
SUNWbreg not installed
SUNWdc not installed
Sun UC package information:
Sun UC package chk:
..done..
Sun UC patch revision:
120336-04
121082-06
121082-08
121119-13
121119-19
121454-02
123004-03
123004-04
123006-07
123006-09
123631-03
123896-05
123896-25
124187-07
137138-09
Patch install dates:
Note: The dates listed and patches listed may differ due to patches included with the OS release installed.
drwxr-xr-- 2 root root 512 2011-09-21 13:47:44.093500000 -0500 121082-08
drwxr-xr-- 2 root root 512 2011-09-21 11:04:00.643649000 -0500 121119-19
drwxr-xr-- 2 root root 512 2011-09-21 13:04:38.208182000 -0500 123004-04
drwxr-xr-- 2 root root 512 2011-09-21 11:04:23.198060000 -0500 123006-09
drwxr-xr-- 2 root root 512 2011-09-21 11:11:22.682756000 -0500 123896-25
Java versions:
System default:
java version "1.5.0_22"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_22-b03)
Java HotSpot(TM) Client VM (build 1.5.0_22-b03, mixed mode)
Java 5:
java version "1.5.0_22"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_22-b03)
Java HotSpot(TM) Client VM (build 1.5.0_22-b03, mixed mode)
Java 6:
Unable to locate JRE meeting specification "1.6*"
Java used by smpatch and updatemanager:
/usr/sbin/pprosvc:JAVACMD="/usr/jdk/latest/bin/java -version:1.5+"
/bin/updatemanager:JAVA_EXEC="/usr/jdk/latest/bin/java -version:1.5+"
Cacao Java version:
java-home=/usr/jdk/latest
Cacao Base Directories:
cacao.install.rt.base.dir=/
cacao.install.etc.base.dir=/
Cacao all settings:
snmp-adaptor-port=11161
snmp-adaptor-trap-port=11162
jmxmp-connector-port=11162
commandstream-adaptor-port=11163
rmi-registry-port=11164
secure-webserver-port=11165
java-flags= -Xmx128M -Dcom.sun.management.jmxremote -Dfile.encoding=utf-8 -Djava.endorsed.dirs=/usr/lib/cacao/lib/endorsed
micro-agent=false
java-home=/usr/jdk/latest
jdmk-home=/usr/share/lib/jdmk
nss-lib-home=/usr/lib/mps/secv1
nss-tools-home=/usr/sfw/bin
retries=4
log-file-limit=1000000
log-file-count=3
log-file-append=true
enable-instrumentation=false
user=root
group=sys
network-bind-address=127.0.0.1
watchdog-heartbeat-timeout=60
Cacao Modules:
List of modules registered:
com.sun.cacao.agent_logging 1.0
com.sun.cacao.cached_connector 2.2
com.sun.cacao.command_stream_adaptor 1.0
com.sun.cacao.dtrace 1.0
com.sun.cacao.efd 2.2
com.sun.cacao.instrum 1.0
com.sun.cacao.invoker 1.0
com.sun.cacao.mib2simple 1.0
com.sun.cacao.rbac 2.1
com.sun.cacao.rmi 1.0
com.sun.cacao.session 2.2
com.sun.cacao.snmpv3_adaptor 1.0
com.sun.cacao.watchdog.heartbeat 1.0
com.sun.cacao.watchdog.probe 1.0
com.sun.scn.SolarisAssetModule 1.0
com.sun.scn.base.SCNBase 1.0
com.sun.scn.offering.ProductRegistration 1.0
com.sun.scn.offering.SoftwareUpdate 1.0
com.sun.scn.sensor.Sensor_Module 1.0
ls Cacao directories:
/etc/cacao/instances/default:
total 6
drwxr-xr-x 2 root sys 512 Sep 21 13:04 modules
drwxr-xr-x 3 root sys 512 Sep 21 11:11 private
drwxr-xr-x 5 root sys 512 Sep 21 10:12 security
/etc/cacao/instances/default/modules:
total 24
-rw-r----- 1 root sys 2581 Mar 27 2006 com.sun.scn.base.SCNBase.xml
-rw-r----- 1 root sys 2921 Dec 3 2007 com.sun.scn.offering.ProductRegistration.xml
-rw-r--r-- 1 root sys 2789 Dec 3 2007 com.sun.scn.offering.SWUPRegistration.xml
-rw-r----- 1 root sys 1307 Mar 17 2010 com.sun.scn.sam.SolarisAssetModule.xml
-rw-r----- 1 root sys 1010 Mar 16 2006 com.sun.scn.sensor.Sensor_Module.xml
/etc/cacao/instances/default/private:
total 26
-rw-r--r-- 1 root sys 5386 Sep 22 09:57 cacao.properties
-rw-r--r-- 1 root sys 559 Sep 21 10:12 logger.properties
drwxr-xr-x 2 root sys 3072 Sep 21 11:11 modules
-rw-r--r-- 1 root sys 2196 Sep 21 11:11 svc_cacao.xml
/etc/cacao/instances/default/private/modules:
total 82
-rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.auth.session.2.2.2.properties
-rw-r--r-- 1 root sys 1435 Sep 21 11:11 com.sun.cacao.auth.session.2.2.2.xml
-rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.cached_connector.2.2.2.properties
-rw-r--r-- 1 root sys 1033 Sep 21 11:11 com.sun.cacao.cached_connector.2.2.2.xml
-rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.command_stream_adaptor.2.2.2.properties
-rw-r--r-- 1 root sys 1005 Sep 21 11:11 com.sun.cacao.command_stream_adaptor.2.2.2.xml
-rw-r--r-- 1 root sys 56 Sep 21 10:12 com.sun.cacao.dtrace.properties
-rw-r--r-- 1 root sys 957 Sep 21 10:12 com.sun.cacao.dtrace.xml
-rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.efd.2.2.2.properties
-rw-r--r-- 1 root sys 1115 Sep 21 11:11 com.sun.cacao.efd.2.2.2.xml
-rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.instrum.2.2.2.properties
-rw-r--r-- 1 root sys 1025 Sep 21 11:11 com.sun.cacao.instrum.2.2.2.xml
-rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.invoker.2.2.2.properties
-rw-r--r-- 1 root sys 1086 Sep 21 11:11 com.sun.cacao.invoker.2.2.2.xml
-rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.logging_manager.2.2.2.properties
-rw-r--r-- 1 root sys 903 Sep 21 11:11 com.sun.cacao.logging_manager.2.2.2.xml
-rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.mib2simple.2.2.2.properties
-rw-r--r-- 1 root sys 2816 Sep 21 11:11 com.sun.cacao.mib2simple.2.2.2.xml
-rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.rbac.2.2.2.properties
-rw-r--r-- 1 root sys 1295 Sep 21 11:11 com.sun.cacao.rbac.2.2.2.xml
-rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.rmi.2.2.2.properties
-rw-r--r-- 1 root sys 960 Sep 21 11:11 com.sun.cacao.rmi.2.2.2.xml
-rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.snmpv3_adaptor.2.2.2.properties
-rw-r--r-- 1 root sys 2049 Sep 21 11:11 com.sun.cacao.snmpv3_adaptor.2.2.2.xml
-rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.watchdog.heartbeat.2.2.2.properties
-rw-r--r-- 1 root sys 2559 Sep 21 11:11 com.sun.cacao.watchdog.heartbeat.2.2.2.xml
-rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.watchdog.probe.2.2.2.properties
-rw-r--r-- 1 root sys 1757 Sep 21 11:11 com.sun.cacao.watchdog.probe.2.2.2.xml
/etc/cacao/instances/default/security:
total 8
drwxr-xr-x 2 root sys 512 Sep 21 10:12 jsse
drwxr-xr-x 5 root sys 512 Sep 21 10:12 nss
-rw------- 1 root sys 197 Sep 21 10:12 password
drwxr-xr-x 2 root sys 512 Sep 22 09:57 snmp
/etc/cacao/instances/default/security/jsse:
total 8
-rw-r--r-- 1 root sys 639 Sep 21 10:12 agent.cert
-rw-r--r-- 1 root sys 1630 Sep 21 10:12 keystore
-rw-r--r-- 1 root sys 486 Sep 21 10:12 truststore
/etc/cacao/instances/default/security/nss:
total 6
drwxr-xr-x 2 root sys 512 Sep 21 10:12 localca
drwxr-xr-x 2 root sys 512 Sep 21 10:12 unknown
drwxr-xr-x 2 root sys 512 Sep 21 10:12 wellknown
/etc/cacao/instances/default/security/nss/localca:
total 226
-rw-r--r-- 1 root sys 65536 Sep 21 10:12 cert8.db
-rw-r--r-- 1 root sys 32768 Sep 21 10:12 key3.db
-rw-r--r-- 1 root sys 635 Sep 21 10:12 localca.cert
-rw-r--r-- 1 root sys 32768 Sep 21 10:12 secmod.db
/etc/cacao/instances/default/security/nss/unknown:
total 208
-rw-r--r-- 1 root sys 65536 Sep 21 10:12 cert8.db
-rw-r--r-- 1 root sys 32768 Sep 21 10:12 key3.db
-rw-r--r-- 1 root sys 32768 Sep 21 10:12 secmod.db
/etc/cacao/instances/default/security/nss/wellknown:
total 226
-rw-r--r-- 1 root sys 65536 Sep 21 10:12 cert8.db
-rw-r--r-- 1 root sys 32768 Sep 21 10:12 key3.db
-rw-r--r-- 1 root sys 32768 Sep 21 10:12 secmod.db
-rw-r--r-- 1 root sys 643 Sep 21 10:12 wellknown.cert
/etc/cacao/instances/default/security/snmp:
total 8
-rw------- 1 root sys 884 Sep 21 10:12 jdmk.acl
-rw------- 1 root sys 1110 Sep 22 09:57 jdmk.security
-rw------- 1 root sys 664 Sep 21 10:12 jdmk.uacl
/usr/lib/cacao/lib/tools/template:
total 8
drwxr-xr-x 5 root sys 512 Sep 21 09:49 config
drwxr-xr-x 2 root sys 1536 Sep 21 11:11 modules
drwxr-xr-x 2 root sys 512 Sep 21 11:11 startup
/usr/lib/cacao/lib/tools/template/config:
total 6
drwxr-xr-x 2 root sys 512 Sep 21 09:49 modules
drwxr-xr-x 3 root sys 512 Sep 21 11:11 private
drwxr-xr-x 3 root sys 512 Sep 21 09:49 security
/usr/lib/cacao/lib/tools/template/config/modules:
total 0
/usr/lib/cacao/lib/tools/template/config/private:
total 16
-rw-r--r-- 1 root sys 6045 Dec 7 2010 cacao.properties
-rw-r--r-- 1 root sys 565 Dec 7 2010 logger.properties
drwxr-xr-x 2 root sys 512 Sep 21 09:49 modules
/usr/lib/cacao/lib/tools/template/config/private/modules:
total 0
/usr/lib/cacao/lib/tools/template/config/security:
total 2
drwxr-xr-x 2 root sys 512 Sep 21 11:11 snmp
/usr/lib/cacao/lib/tools/template/config/security/snmp:
total 6
-rw-r--r-- 1 root sys 896 Dec 7 2010 jdmk.acl
-rw-r--r-- 1 root sys 1005 Dec 7 2010 jdmk.security
-rw-r--r-- 1 root sys 680 Dec 7 2010 jdmk.uacl
/usr/lib/cacao/lib/tools/template/modules:
total 54
-rw-r--r-- 1 root sys 1435 Dec 7 2010 com.sun.cacao.auth.session.2.2.2.xml
-rw-r--r-- 1 root sys 1033 Dec 7 2010 com.sun.cacao.cached_connector.2.2.2.xml
-rw-r--r-- 1 root sys 1005 Dec 7 2010 com.sun.cacao.command_stream_adaptor.2.2.2.xml
-rw-r--r-- 1 root sys 957 Feb 15 2007 com.sun.cacao.dtrace.xml
-rw-r--r-- 1 root sys 1115 Dec 7 2010 com.sun.cacao.efd.2.2.2.xml
-rw-r--r-- 1 root sys 1025 Dec 7 2010 com.sun.cacao.instrum.2.2.2.xml
-rw-r--r-- 1 root sys 1086 Dec 7 2010 com.sun.cacao.invoker.2.2.2.xml
-rw-r--r-- 1 root sys 903 Dec 7 2010 com.sun.cacao.logging_manager.2.2.2.xml
-rw-r--r-- 1 root sys 2816 Dec 7 2010 com.sun.cacao.mib2simple.2.2.2.xml
-rw-r--r-- 1 root sys 1295 Dec 7 2010 com.sun.cacao.rbac.2.2.2.xml
-rw-r--r-- 1 root sys 960 Dec 7 2010 com.sun.cacao.rmi.2.2.2.xml
-rw-r--r-- 1 root sys 2049 Dec 7 2010 com.sun.cacao.snmpv3_adaptor.2.2.2.xml
-rw-r--r-- 1 root sys 2559 Dec 7 2010 com.sun.cacao.watchdog.heartbeat.2.2.2.xml
-rw-r--r-- 1 root sys 1757 Dec 7 2010 com.sun.cacao.watchdog.probe.2.2.2.xml
/usr/lib/cacao/lib/tools/template/startup:
total 14
-rw-r--r-- 1 root sys 3770 Dec 7 2010 cacao
-rw-r--r-- 1 root sys 2164 Dec 7 2010 svc_cacao.xml
checking Cacao ports:
*.111 Idle
127.0.0.1.11161 Idle
*.111 *.* 0 0 49152 0 LISTEN
127.0.0.1.11164 *.* 0 0 49152 0 LISTEN
127.0.0.1.11163 *.* 0 0 49152 0 LISTEN
127.0.0.1.11162 *.* 0 0 49152 0 LISTEN
checking Cacao java process:
root 3225 0.3 4.011263241060 ? S 09:57:06 0:03 /usr/jdk/latest/bin/java -Xmx128M -Dcom.sun.management.jmxremote -Dfile.encoding=utf-8 -Djava.endorsed.dirs=/usr/lib/cacao/lib/endorsed -classpath /usr/share/lib/jdmk/jdmkrt.jar:/usr/share/lib/jdmk/jmxremote_optional.jar:/usr/lib/cacao/lib/cacao_cacao.jar:/usr/lib/cacao/lib/cacao_j5core.jar:/usr/lib/cacao/lib/bcprov-jdk14.jar -Djavax.management.builder.initial=com.sun.jdmk.JdmkMBeanServerBuilder -Dcacao.print.status=true -Dcacao.config.dir=/etc/cacao/instances/default -Dcacao.monitoring.mode=smf -Dcom.sun.cacao.ssl.keystore.password.file=/etc/cacao/instances/default/security/password com.sun.cacao.container.impl.ContainerPrivate
root 1325 0.2 1.68425216216 ? S 09:42:59 0:02 /usr/jdk/latest/bin/java -version:1.5+ -jar /usr/lib/patch/swupna.jar -wait
noaccess 710 0.1 11.6196796119900 ? S 09:08:02 0:13 /usr/java/bin/java -server -Xmx128m -XX:+UseParallelGC -XX:ParallelGCThreads=4 -classpath /usr/share/webconsole/private/container/bin/bootstrap.jar:/usr/share/webconsole/private/container/bin/commons-logging.jar:/usr/share/webconsole/private/container/bin/log4j.jar:/usr/java/lib/tools.jar:/usr/java/jre/lib/jsse.jar -Djava.security.manager -Djava.security.policy==/var/webconsole/domains/console/conf/console.policy -Djavax.net.ssl.trustStore=/var/webconsole/domains/console/conf/keystore.jks -Djava.security.auth.login.config=/var/webconsole/domains/console/conf/consolelogin.conf -Dcatalina.home=/usr/share/webconsole/private/container -Dcatalina.base=/var/webconsole/domains/console -Dcom.sun.web.console.home=/usr/share/webconsole -Dcom.sun.web.console.conf=/etc/webconsole/console -Dcom.sun.web.console.base=/var/webconsole/domains/console -Dcom.sun.web.console.logdir=/var/log/webconsole/console -Dcom.sun.web.console.native=/usr/lib/webconsole -Dcom.sun.web.console.appbase=/var/webconsole/domains/console/webapps -Dcom.sun.web.console.secureport=6789 -Dcom.sun.web.console.unsecureport=6788 -Dcom.sun.web.console.unsecurehost=127.0.0.1 -Dwebconsole.default.file=/etc/webconsole/console/default.properties -Dwebconsole.config.file=/etc/webconsole/console/service.properties -Dcom.sun.web.console.startfile=/var/webconsole/tmp/console_start.tmp -Djava.awt.headless=true -Dorg.apache.commons.logging.Log=org.apache.commons.logging.impl.NoOpLog org.apache.catalina.startup.Bootstrap start
root 3224 0.0 0.2 1864 1184 ? S 09:57:06 0:00 /usr/lib/cacao/lib/tools/launch -w /var/cacao/instances/default -L 16384 -A /usr/lib/cacao/lib/tools/proc_analysis -W /var/cacao/instances/default -T 300 -P /var/run/cacao/instances/default/run/hb.pipe -f -U root -G sys -- /usr/jdk/latest/bin/java -Xmx128M -Dcom.sun.management.jmxremote -Dfile.encoding=utf-8 -Djava.endorsed.dirs=/usr/lib/cacao/lib/endorsed -classpath /usr/share/lib/jdmk/jdmkrt.jar:/usr/share/lib/jdmk/jmxremote_optional.jar:/usr/lib/cacao/lib/cacao_cacao.jar:/usr/lib/cacao/lib/cacao_j5core.jar:/usr/lib/cacao/lib/bcprov-jdk14.jar -Djavax.management.builder.initial=com.sun.jdmk.JdmkMBeanServerBuilder -Dcacao.print.status=true -Dcacao.config.dir=/etc/cacao/instances/default -Dcacao.monitoring.mode=smf -Dcom.sun.cacao.ssl.keystore.password.file=/etc/cacao/instances/default/security/password com.sun.cacao.container.impl.ContainerPrivate
copying cacao files to /tmp/suc-cacao...
done.
Solaris 10 cacao instances:
STATE NSTATE STIME CTID FMRI
online - 9:57:07 88 svc:/application/management/common-agent-container-1:default
9:57:06 3224 launch
9:57:06 3225 java
Full list of cacao SMF service(s):
fmri svc:/application/management/common-agent-container-1:default
name Cacao, a common Java container for JDMK/JMX based management solution
enabled true (temporary)
state online
next_state none
state_time Thu Sep 22 09:57:07 2011
logfile /var/svc/log/application-management-common-agent-container-1:default.log
restarter svc:/system/svc/restarter:default
contract_id 88
dependency require_all/none svc:/system/filesystem/local (online)
dependency require_all/none svc:/network/initial (online)
dependency require_all/none svc:/milestone/multi-user (online)
Services in maintenance/disabled state:
svc:/system/pkgserv:default (Flush package command database to disk (see pkgadm(1m)).)
State: offline since Thu Sep 22 09:07:25 2011
Reason: Dependency file://localhost/usr/sadm/install/bin/pkgserv is absent.
See: http://sun.com/msg/SMF-8000-E2
Impact: This service is not running.
All ccr properties:
18:
cns.assetid:
cns.br.SunUCenabled:
true
cns.ccr.keyGenPath:
/usr/lib/cc-ccr/bin/ccrKeyGen
cns.clientid:
cns.httpproxy.auth:
cns.httpproxy.ipaddr:
cns.httpproxy.port:
cns.regtoken:
cns.security.password:
dAw5y36sZJoC+XZR504J4YfvVN8gcxGUYp1bCb8i7x21
cns.security.privatekey:
cns.security.publickey:
cns.swup.UMautolaunch:
false
cns.swup.autoAnalysis.enabled:
true
cns.swup.checkinInterval:
2
cns.swup.lastCheckin:
0
cns.swup.patchbaseline:
current
cns.swup.regRequired:
true
cns.transport.serverurl:
patchsvr not installed.
Entitlement:
smpatch settings:
patchpro.backout.directory - ""
patchpro.baseline.directory - /var/sadm/spool
patchpro.download.directory - /var/sadm/spool
patchpro.install.types - rebootafter:reconfigafter:standard
patchpro.patch.source - https://getupdates.oracle.com/
patchpro.patchset - current3
patchpro.proxy.host - ""
patchpro.proxy.passwd **** ****
patchpro.proxy.port - 8080
patchpro.proxy.user - ""
debug smpatch analyze:
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is getupdates.oracle.com
... ... Filename of URL is /xml/motd.xml
... ... File path portion of URL is /xml/motd.xml
Defining request header : IF_MODIFIED_SINCE... valueWed Dec 31 18:00:00 CST 1969
... Caught IO Exception.
((HttpURLConnection)connection).getResponseCode() : 401
((HttpURLConnection)connection).getResponseMessage() : Authorization Required
Error: Unable to download document : "xml/motd.xml"
Cannot connect to retrieve motd.xml: Authorization Required
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is getupdates.oracle.com
... ... Filename of URL is /detector/detectors.jar
... ... File path portion of URL is /detector/detectors.jar
Effective proxy host : ""
Effective proxy port : "8080"
Effective proxy user : ""
... Submitting download request against a GUUS server
... ... Hostname of URL is getupdates.oracle.com
... ... Filename of URL is /database/current3.zip
... ... File path portion of URL is /database/current3.zip
Defining request header : IF_MODIFIED_SINCE... valueWed Dec 31 18:00:00 CST 1969
Defining request header : IF_MODIFIED_SINCE... valueWed Dec 31 18:00:00 CST 1969
... Caught IO Exception.
((HttpURLConnection)connection).getResponseCode() : 401
((HttpURLConnection)connection).getResponseMessage() : Authorization Required
... Caught IO Exception.
((HttpURLConnection)connection).getResponseCode() : 401
((HttpURLConnection)connection).getResponseMessage() : Authorization Required
Failure: Cannot connect to retrieve current3.zip: Authorization Required
ls /var/sadm/spool:
/var/sadm/spool:
total 2
drwxr-xr-x 5 root sys 512 Sep 22 10:00 cache
/var/sadm/spool/cache:
total 6
drwxr-xr-x 2 root root 512 Sep 22 10:00 Database
drwxr-xr-x 3 root sys 512 Sep 21 09:54 updatemanager
drwxr-xr-x 2 root root 512 Sep 22 10:00 xml
/var/sadm/spool/cache/Database:
total 0
/var/sadm/spool/cache/updatemanager:
total 2
drwxr-xr-x 2 root sys 512 Sep 21 09:54 analysis.results
/var/sadm/spool/cache/updatemanager/analysis.results:
total 0
/var/sadm/spool/cache/xml:
total 0
copying sconadm log files to /tmp/suc-sconadm...
done.
checking certificate...
Enter keystore password:
***************** WARNING WARNING WARNING *****************
* The integrity of the information stored in your keystore *
* has NOT been verified! In order to verify its integrity, *
* you must provide your keystore password. *
***************** WARNING WARNING WARNING *****************
Keystore type: jks
Keystore provider: SUN
Your keystore contains 11 entries
Alias name: smirootcacert
Creation date: Jun 18, 2002
Entry type: trustedCertEntry
Owner: CN=Sun Microsystems Inc Root CA, O=Sun Microsystems Inc, C=US
Issuer: CN=GTE CyberTrust Root, O=GTE Corporation, C=US
Serial number: 200014a
Valid from: Tue Nov 07 16:39:00 CST 2000 until: Thu Nov 07 17:59:00 CST 2002
Certificate fingerprints:
MD5: D8:B6:68:D4:6B:04:B9:5A:EB:34:23:54:B8:F3:97:8C
SHA1: BD:D9:0B:DA:AE:91:5F:33:C4:3D:10:E3:77:F0:45:09:4A:E8:A2:98
Alias name: updateserver.sun.com
Creation date: Apr 20, 2004
Entry type: trustedCertEntry
Owner: CN=updateserver.sun.com, OU=Solaris Patch Server, O="Sun Microsystems, Inc.", L=Santa Clara, ST=California, C=US
Issuer: CN=updateserver.sun.com, OU=Solaris Patch Server, O="Sun Microsystems, Inc.", L=Santa Clara, ST=California, C=US
Serial number: 4085ad7d
Valid from: Tue Apr 20 18:08:45 CDT 2004 until: Fri Apr 18 18:08:45 CDT 2014
Certificate fingerprints:
MD5: C7:0D:9B:84:B2:E0:57:FA:F4:D1:0C:2E:F3:0E:68:DF
SHA1: 48:B3:6B:35:AB:15:FE:BF:C5:B9:FF:39:F9:7E:FF:BB:C2:07:9B:7A
Alias name: gtecybertrustglobalca
Creation date: Feb 6, 2006
Entry type: trustedCertEntry
Owner: CN=GTE CyberTrust Global Root, OU="GTE CyberTrust Solutions, Inc.", O=GTE Corporation, C=US
Issuer: CN=GTE CyberTrust Global Root, OU="GTE CyberTrust Solutions, Inc.", O=GTE Corporation, C=US
Serial number: 1a5
Valid from: Wed Aug 12 19:29:00 CDT 1998 until: Mon Aug 13 18:59:00 CDT 2018
Certificate fingerprints:
MD5: CA:3D:D3:68:F1:03:5C:D0:32:FA:B8:2B:59:E8:5A:DB
SHA1: 97:81:79:50:D8:1C:96:70:CC:34:D8:09:CF:79:44:31:36:7E:F4:74
Alias name: verisignclass3g2ca
Creation date: Feb 6, 2006
Entry type: trustedCertEntry
Owner: OU=VeriSign Trust Network, OU="(c) 1998 VeriSign, Inc. - For authorized use only", OU=Class 3 Public Primary Certification Authority - G2, O="VeriSign, Inc.", C=US
Issuer: OU=VeriSign Trust Network, OU="(c) 1998 VeriSign, Inc. - For authorized use only", OU=Class 3 Public Primary Certification Authority - G2, O="VeriSign, Inc.", C=US
Serial number: 7dd9fe07cfa81eb7107967fba78934c6
Valid from: Sun May 17 19:00:00 CDT 1998 until: Tue Aug 01 18:59:59 CDT 2028
Certificate fingerprints:
MD5: A2:33:9B:4C:74:78:73:D4:6C:E7:C1:F3:8D:CB:5C:E9
SHA1: 85:37:1C:A6:E5:50:14:3D:CE:28:03:47:1B:DE:3A:09:E8:F8:77:0F
Alias name: smicacert
Creation date: Jun 18, 2002
Entry type: trustedCertEntry
Owner: O=Sun Microsystems Inc, CN=Sun Microsystems Inc CA (Class B)
Issuer: CN=Sun Microsystems Inc Root CA, O=Sun Microsystems Inc, C=US
Serial number: 1000006
Valid from: Mon Nov 13 13:23:10 CST 2000 until: Fri Nov 13 13:23:10 CST 2009
Certificate fingerprints:
MD5: B4:1F:E1:0D:80:7D:B1:AB:15:5C:78:CB:C8:8F:CE:37
SHA1: 1E:38:11:02:F0:5D:A3:27:5C:F9:6E:B1:1F:C4:79:95:E9:6E:D6:DF
Alias name: patchsigning3
Creation date: Dec 9, 2008
Entry type: trustedCertEntry
Owner: CN=patchsign 20081125, OU=Class B, OU=Corporate Object Signing, O=Sun Microsystems Inc
Issuer: CN=Object Signing CA, OU=Class 2 OnSite Subscriber CA, OU=VeriSign Trust Network, O=Sun Microsystems Inc
Serial number: c6c945f7361c6aa3c520502b3db45a7
Valid from: Mon Nov 24 18:00:00 CST 2008 until: Fri Nov 25 17:59:59 CST 2011
Certificate fingerprints:
MD5: 37:FD:5B:76:06:29:65:DB:47:D8:A5:AB:E7:D7:2C:08
SHA1: 30:C7:C3:AF:85:00:8F:3B:41:DC:55:A3:99:53:E4:00:D8:97:D7:01
Alias name: patchsigning2
Creation date: Feb 8, 2006
Entry type: trustedCertEntry
Owner: CN=Patch (No version), OU=Class B, OU=Corporate Object Signing, O=Sun Microsystems Inc
Issuer: CN=Object Signing CA, OU=Class 2 OnSite Subscriber CA, OU=VeriSign Trust Network, O=Sun Microsystems Inc
Serial number: 3ed0ec9de0eed991b93f09d331d05e93
Valid from: Tue Jan 24 18:00:00 CST 2006 until: Sat Jan 24 17:59:59 CST 2009
Certificate fingerprints:
MD5: 07:5C:E4:4F:4C:DC:4D:D5:D0:A8:A8:16:C8:DB:37:5F
SHA1: A2:A8:17:32:2C:C4:7E:DE:8E:67:70:5E:08:2B:91:E9:8A:48:8C:05
Alias name: patchsigning
Creation date: Jun 18, 2002
Entry type: trustedCertEntry
Owner: CN=Enterprise Services Patch Management, O=Sun Microsystems Inc
Issuer: O=Sun Microsystems Inc, CN=Sun Microsystems Inc CA (Class B)
Serial number: 1400007b
Valid from: Mon Sep 24 15:38:53 CDT 2001 until: Sun Sep 24 15:38:53 CDT 2006
Certificate fingerprints:
MD5: 6F:63:51:C4:3D:92:C5:B9:A7:90:2F:FB:C0:68:66:16
SHA1: D0:8D:7B:2D:06:AF:1F:37:5C:0D:1B:A0:B3:CB:A0:2E:90:D6:45:0C
Alias name: smirootcacert2
Creation date: Oct 21, 2002
Entry type: trustedCertEntry
Owner: CN=Sun Microsystems Inc Root CA, O=Sun Microsystems Inc, C=US
Issuer: CN=GTE CyberTrust Root, O=GTE Corporation, C=US
Serial number: 40002ae
Valid from: Wed Oct 16 10:45:00 CDT 2002 until: Sat Oct 16 18:59:00 CDT 2004
Certificate fingerprints:
MD5: 54:E3:D1:E4:79:B4:17:23:65:B4:F9:14:AD:C6:4A:FE
SHA1: 90:F1:AB:87:AE:A0:4C:1F:AF:43:60:DE:5D:A8:0E:D8:CE:E7:06:AE
Alias name: getupdates.oracle.com
Creation date: Apr 25, 2011
Entry type: trustedCertEntry
Owner: CN=*.oracle.com, OU=Terms of use at www.verisign.com/rpa (c)10, OU=Global IT, O=Oracle Corporation, L=Redwood Shores, ST=California, C=US
Issuer: OU=www.verisign.com/CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign, OU=VeriSign International Server CA - Class 3, OU="VeriSign, Inc.", O=VeriSign Trust Network
Serial number: 7854c9713b40a03d934e4b1b7f266170
Valid from: Mon Apr 12 19:00:00 CDT 2010 until: Thu May 05 18:59:59 CDT 2011
Certificate fingerprints:
MD5: 03:CB:5F:B8:58:40:23:03:7E:89:A7:49:AF:06:7C:23
SHA1: 63:95:E0:5C:87:42:8E:38:95:73:EE:03:1C:50:48:FE:43:8F:DC:8C
Alias name: oracle.com
Creation date: Apr 25, 2011
Entry type: trustedCertEntry
Owner: CN=VeriSign Class 3 International Server CA - G3, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
Issuer: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU="(c) 2006 VeriSign, Inc. - For authorized use only", OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
Serial number: 641be820ce020813f32d4d2d95d67e67
Valid from: Sun Feb 07 18:00:00 CST 2010 until: Fri Feb 07 17:59:59 CST 2020
Certificate fingerprints:
MD5: BA:B0:65:B4:3B:9C:E8:40:30:21:7D:C5:C6:CD:3F:EB
SHA1: B1:8D:9D:19:56:69:BA:0F:78:29:51:75:66:C2:5F:42:2A:27:71:04
checking network settings...
141.146.44.51 updates.oraclegha.com getupdates.oracle.com updates.oracle.com
164.58.129.138 a248.e.akamai.net
164.58.129.143 a248.e.akamai.net
141.146.44.51 updates.oraclegha.com cns-services.oracle.com updates.oracle.comSampath,
You can use one of the following workarounds :
1. Install redhat-release package from AS
or
2. Edit /etc/redhat-release
change (for example):
Red Hat Enterprise Linux ES release 4 (Nahant Update 4)
to:
Red Hat Enterprise Linux AS release 4 (Nahant Update 4)
The next version of "up2date" will correctly handle "ES" or "WS" systems.
Regards,
Björn -
Solaris 10 u9 x86 Cannot update or register system.
I'm having and issue where I can not get updates/patches via smpatch or updatemanager on my workstation.
I've recently upgraded (not replaced) the system to Solaris 10 u9.
I've tried to re-register the system however, it keeps prompting for a proxy to access the internet. There is no proxy needed.
I've read other posts and found the suc.sh tool which I've run - see below.
If anyone has any suggestions besides re-building the workstation please let me know.
Thanks!
I'm getting these errors in /var/adm/messages:
Nov 4 12:41:39 ulysses cacao:default[3493]: [ID 702911 daemon.warning] com.sun.scn.service.BaseServiceClient.dumpThrowable : XYXYXY
Nov 4 12:41:39 ulysses java.rmi.RemoteException: Couldn't create SOAP message factory due to exception: javax.xml.soap.SOAPException: Unable to create message factory for SOAP: Unable to create SAAJ meta-factoryProvider com.sun.xml.messaging.saaj.soap.SAAJMetaFactoryImpl not found; nested exception is:
Nov 4 12:41:39 ulysses Couldn't create SOAP message factory due to exception: javax.xml.soap.SOAPException: Unable to create message factory for SOAP: Unable to create SAAJ meta-factoryProvider com.sun.xml.messaging.saaj.soap.SAAJMetaFactoryImpl not found
Nov 4 12:41:39 ulysses at com.sun.scn.service.userinfo.UserInformationService_PortType_Stub.validate(UserInformationService_PortType_Stub.java:393)
Nov 4 12:41:39 ulysses at com.sun.scn.service.userinfo.UISClient.validate(UISClient.java:135)
Nov 4 12:41:39 ulysses at com.sun.scn.jmx.impl.UISClientLoginModule.login(UISClientLoginModule.java:173)
Nov 4 12:41:39 ulysses at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
Nov 4 12:41:39 ulysses at sun.reflect.NativeMethodA
Nov 4 12:41:41 ulysses cacao:default[3493]: [ID 702911 daemon.warning] com.sun.scn.jmx.impl.AbstractComponent.log : SCNClientConfigImpl.activate("Use Sun Update Manager and Sun Update Connection to manage updates") -- module unlocked
Nov 4 12:41:42 ulysses cacao:default[3493]: [ID 702911 daemon.warning] com.sun.scn.offering.prom.ProductRegOfferingInstance.getAuthToken : Did not get authToken from SCNClientLoginMBean.
Here't the output of the suc.sh:
# ./suc.sh
User:
Logname: root
Thu Nov 4 12:44:09 EDT 2010
ulysses
smpatch settings:
patchpro.backout.directory - ""
patchpro.baseline.directory - /var/sadm/spool
patchpro.download.directory - /var/sadm/spool
patchpro.install.types - rebootafter:reconfigafter:standa rd
patchpro.patch.source - https://getupdates1.sun.com/
patchpro.patchset current2 current2
patchpro.proxy.host - ""
patchpro.proxy.passwd **** ****
patchpro.proxy.port - 8080
patchpro.proxy.user - ""
smpatch analyze:
No patches required.
Sun UC patch revision:
119789-10
120336-04
121082-06
121119-13
121119-15
121119-16
121119-17
121454-02
123004-04
123006-08
123631-03
123896-20
124187-07
Solaris release:
Oracle Solaris 10 9/10 s10x_u9wos_14a X86
Copyright (c) 2010, Oracle and/or its affiliates. All rights reserved.
Assembled 11 August 2010
Java -version:
java version "1.6.0_21"
Java(TM) SE Runtime Environment (build 1.6.0_21-b06)
Java HotSpot(TM) Server VM (build 17.0-b16, mixed mode)
Cacao Java version:
java-home=/usr/jdk/jdk1.6.0_21
Software Cluster:
CLUSTER=SUNWCall
All ccr properties:
24:
Property not defined: 24
cns.assetid:
cns.br.SunUCenabled:
true
cns.ccr.keyGenPath:
/usr/lib/cc-ccr/bin/ccrKeyGen
cns.clientid:
cns.httpproxy.auth:
cns.httpproxy.ipaddr:
cns.httpproxy.port:
cns.patchsvr.cachelocation:
/var/sadm/spool/patchsvr
cns.patchsvr.collection.dead.age:
1
cns.patchsvr.detector.dead.age:
3
cns.patchsvr.messages.dead.age:
1
cns.patchsvr.patchset.dead.age:
3
cns.patchsvr.patchsource:
https://getupdates1.sun.com/
cns.regtoken:
cns.security.password:
cns.security.privatekey:
cns.security.publickey:
cns.swup.UMautolaunch:
false
cns.swup.autoAnalysis.enabled:
true
cns.swup.checkinInterval:
2
cns.swup.lastCheckin:
0
cns.swup.patchbaseline:
current
cns.swup.regRequired:
true
cns.transport.serverurl:
patchsvr settings:
Patch source URL: https://getupdates1.sun.com/
Cache location: /var/sadm/spool/patchsvr
Messages maximum age: 1
Collection maximum age: 1
Patchset maximum age: 3
Detector maximum age: 3
Sun UC package status:
SUNWbreg not installed
SUNWdc not installed
Please attach /tmp/ulysses-041110-suc-out.Z in your reply to the Sun Update Conn ection Technical Support Team.Disabling the computer's antivirus and firewall during the download and update/restore usually resolves the network timeout error.
Next try the manual install included here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch -
My previous system crashed and I just got a new one set up. Installed firefox and tried syncing but my acount wasn't even recognized and I had to sign up again. Which led to all my previous bookmarks getting lost. Is there any way to retrieve all those bookmark data?
hello theja, there has been a change in the sync account system in firefox 29. when you have set-up your account before that (which is likely the case when your credentials weren't known once you tried to sign in to the new sync), you'll need your old username, password and recovery key in order to connect to the old account!
if you have that information available you could try the following procedure:
# disconnect from the new account through the sync panel in the firefox options.
# enter '''about:config''' into the firefox address bar (confirm the info message in case it shows up), right-click somewhere in that page & create a new string preference named '''services.sync.username'''with a value like '''fake''' and restart firefox.
# afterwards you should be able to connect to the old account through the firefox options > sync panel. if this worked and you could import your data this way, please log out of the old sync account again and reconnect to your new account. -
Error while registering systems in UWL
im getting the following error when trying to register the r3 system in the uwl administsartor.
Errors:
System R3Production: Thu Dec 11 12:32:01 GMT+05:30 2008
(Connector) :com.sap.netweaver.bc.uwl.connect.ConnectorException:Thu Dec 11 12:32:01 GMT+05:30 2008
(Connector) :com.sap.mw.jco.JCO$Exception:Connect to SAP gateway failed
Connect_PM TYPE=A ASHOST=132.147.0.112 SYSNR=03 GWHOST=132.147.0.112 GWSERV=sapgw03 PCS=1
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR service 'sapgw03' unknown
TIME Thu Dec 11 12:32:01 2008
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -3
MODULE nixxhsl.cpp
LINE 776
DETAIL NiHsLGetServNo: service name cached as unknown
COUNTER 2
and the r3 system is working fine in the sysytem administartiion support--when i test it with some sap transaction.
regards
Srinivasdharmaji,
check if you have an entry for sapgw03 in your /etc/services file, if you had add it recently, restart your portal.
to check, wether the port is reachable from your portal server you can use in a command box on your portal server:
telnet <ip-address of backend> 3203
kr, achim -
Hi Guru's,
Another question!
I have a j2ee-system that I would like to register in my central SLD.
I go to the server, open the visual admin and go to Server - Services - SLD Data Supplier.
The target system I want to connect to has to be reached using saprouter.
So in the field host I enter the saprouter string /H/saprouter/S/3299/H/hostname
But when testing I get an error:
Operation failed! Failed to collect SLD data.
Unable to open HTTP connection. Check if
the target SLD on the specified J2EE engine
is available.
I assume I have to perform some additional action to get this running.
Does anybody have an idea?
(os=windows)
On the ABAP stack (rz70) the saprouterstring did not cause any troubles.
Regards,
DavidThough your solution manager is connected to different customers, you need to directly give the central SLD hostname.
From Visual admin
Navigate to the SLD Data Supplier settings for an HTTP connection.
a. Choose Cluster -> Server ->Services -> SLD Data Supplier.
b. On the Runtime tab page, select HTTP Settings.
Specify the connection and logon data for the SLD server of your system landscape and save your entries.
For security reasons, do not use any user accounts that own more permissions than DataSupplierLD for the Java data supplier. Use the J2EE role DataSupplierLD to set up a dedicated user. eg. give SLDDSUSER
Immediately after saving the settings, you can trigger a data transfer to your SLD server for test purposes by choosing the button .
http://help.sap.com/saphelp_nw70/helpdata/en/ee/74b3407e73c57fe10000000a1550b0/content.htm
Thanks & regards
bala
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