Missed calls and placed calls are not saving in 7942 phone

HI 
i am facing some issue in telephone directory, in my phone missed calls and placed calls are not saving. i am using cisco call manager and 7942 phone. please help me in this issue.
Thanks 
Shijo

Hi Shijo,
Is this affecting only one 7942 IP  phone or all of them? if this is affecting all then you may try ta firmware upgrade. If this is only affecting one of them then you can compare the settings of this phone with the working ones or try setting the phone to factory defaults.
HTH
Manish

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