Missed calls as service url at 6941 doesnt work

hi,
i'm configured the preinstalled phone service "missed calls" from cisco as standard ip phone service and put it at a service url phone button. at a 79xx phone this works fine, i press the button and the "missed call" list appear. if i configure the same at a 6941 phone at first the service doesnt appear at the service list at phone and at second, the service url button is right at the phone, but if i press it, the message "Error!: services unavailable" appears.
CUCM is 7.1.3
phone loads for 6941 is 8.5.3
somebody can help?

I think I found something. I tried it on CIPC - SCCP, nothing was displayed on the Phone when the button was pressed. Testing with other phone models now.
Here are the instructions if someone else is also intrested:
Adding an IP Phone Service to a Phone Button If you want to do so, you can assign the service to a phone button (a speed dial button) that is configured as a service URL. By default, the IP phone service can display under the Directory, Message, or Services button/options on the phone, depending on your configuration in the IP Phone Services Configuration window, so you only need to add an IP phone service to a phone button if you want the service to display as a speed dial. You can only perform this procedure for IP phone services that are not marked as enterprise subscriptions. Perform the following steps to add a service to a service URL button. Procedure
Add the service to Cisco Unified Communications Manager (see IP Phone Service Configuration Settings).
Customize a phone button template by configuring a Service URL button (see the "Phone Button Template Configuration Settings" section on page 73-1).
Add the customized phone button template to the phone (see the "Configuring Cisco Unified IP Phones" section on page 67-30).
Subscribe the service to the phone (see the "Configuring IP Phone Services" section on page 67-35).
Add the service URL to a phone button (see the "Configuring Service URL Buttons" section on page 67-38).

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  • Cisco 69xx missed calls as service URL at a feature button

    Hi,
    can anybody help me to use "Missed Calls" as a service URL (Standard IP phone service) at a Cisco 6941 at a feature button?
    Referring to this thread (https://supportforums.cisco.com/thread/1003641) it should work at a Cisco 69xx phone.
    I just copied the phone service "Missed Calls" and changed "directory" to "Standard-IP-phoneservice".
    The service URL I don`t changed and it`s still "Application:Cisco/MissedCalls".
    When I try to use this copied phone service at a Cisco 6941 as a URL at a feature button next to the line-button I always get back a XML-error.
    Is the service URL "Application:Cisco/MissedCalls" still correct when I try to use Missed calls as a Standard IP phoneservice?
    The load at the Cisco 6941 is SIP 9.3.3.2.
    I also tried SCCP instead of SIP but it`s still not working.
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    I think I found something. I tried it on CIPC - SCCP, nothing was displayed on the Phone when the button was pressed. Testing with other phone models now.
    Here are the instructions if someone else is also intrested:
    Adding an IP Phone Service to a Phone Button If you want to do so, you can assign the service to a phone button (a speed dial button) that is configured as a service URL. By default, the IP phone service can display under the Directory, Message, or Services button/options on the phone, depending on your configuration in the IP Phone Services Configuration window, so you only need to add an IP phone service to a phone button if you want the service to display as a speed dial. You can only perform this procedure for IP phone services that are not marked as enterprise subscriptions. Perform the following steps to add a service to a service URL button. Procedure
    Add the service to Cisco Unified Communications Manager (see IP Phone Service Configuration Settings).
    Customize a phone button template by configuring a Service URL button (see the "Phone Button Template Configuration Settings" section on page 73-1).
    Add the customized phone button template to the phone (see the "Configuring Cisco Unified IP Phones" section on page 67-30).
    Subscribe the service to the phone (see the "Configuring IP Phone Services" section on page 67-35).
    Add the service URL to a phone button (see the "Configuring Service URL Buttons" section on page 67-38).

  • Cisco 69xx missed calls as service URL at feature button

    Hi,
    can anybody help me to use "Missed Calls" as a service URL (Standard IP phone service) at a Cisco 6941 at a feature button.
    As discussed in this thread it should work -> https://supportforums.cisco.com/thread/1003641
    I just copied the phone service "Missed Calls" and changed "directory" to "Standard-IP-phoneservice".
    The service URL I don`t changed and it`s still "Application:Cisco/MissedCalls".
    When I try to use this copied phone service at a Cisco 6941 as a URL I always get back a XML-error.
    Is the service URL "Application:Cisco/MissedCalls" still correct when I try to use Missed calls as a Standard IP phoneservice?
    The load at the Cisco 6941 is SIP 9.3.3.2.
    I also tried with SCCP instead of SIP but still the same error.
    BR
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    Here are the instructions if someone else is also intrested:
    Adding an IP Phone Service to a Phone Button If you want to do so, you can assign the service to a phone button (a speed dial button) that is configured as a service URL. By default, the IP phone service can display under the Directory, Message, or Services button/options on the phone, depending on your configuration in the IP Phone Services Configuration window, so you only need to add an IP phone service to a phone button if you want the service to display as a speed dial. You can only perform this procedure for IP phone services that are not marked as enterprise subscriptions. Perform the following steps to add a service to a service URL button. Procedure
    Add the service to Cisco Unified Communications Manager (see IP Phone Service Configuration Settings).
    Customize a phone button template by configuring a Service URL button (see the "Phone Button Template Configuration Settings" section on page 73-1).
    Add the customized phone button template to the phone (see the "Configuring Cisco Unified IP Phones" section on page 67-30).
    Subscribe the service to the phone (see the "Configuring IP Phone Services" section on page 67-35).
    Add the service URL to a phone button (see the "Configuring Service URL Buttons" section on page 67-38).

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