Missed elements

Why does acrobat X sometimes miss out elements when I print from a word 2010 document.  I have just printed a document for a client and there are whole text boxes missing from the pdf file.  Anyone else have this experience? How do I get it to print the full doc....? Neil

Just to clarify (as I am not sure of your cases mentioned), there are several ways to create a PDF from WORD. There is the PDF plugin from MS (not Adobe). You can print from the print menu to the Adobe PDF printer. The rest of the options use PDF Maker that is the Acrobat menu in WORD. You can use the Acrobat menu and check the preferences there -- sure don't remember one like you are getting), use File>Save As>Adobe PDF, or create the PDF in Acrobat. The latter has some conversion options in the Acrobat preferences.
The MS plug-in would be a good check. If it is doing the same thing as the Acrobat products, then it is likely a setting in WORD, possibly with the particular text boxes in the file you have. That is getting more into WORD than I feel good with -- it is not my main word processor, though I do use it.
You might also try copying the information from the WORD file to a new file and see if that does the job. There may be some visual basic in the file that is preventing the print of those text boxes. In any case, I would play with a copy of the file and see if you can change things a bit, like copy the text out of the box, delete the box, and recreate it your self with the copied text. You might be getting the feeling that I think the problem is with WORD and you are right, though I am not close-minded to the extent that would not accept it ultimately being an Acrobat problem. As you are finding, it is really a matter of tracing down where the problem is. As I suggested have you tried printing to paper or other media option as given in the print menu. To print directly, use the print menu in WORD, not Acrobat. The latter uses PDF Maker and not the printer.
Since you are talking about WORD 2010, I assume you are using AA X. If you have not updated your AA X, I would suggest that also to see if it was a bug in an earlier version.

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