Missing 2X points bonus from Gamers Club

Hi,
I recently purchased some games in-store and online and I don't see the double points for being a Gamers Club Free member.  This has happened to EVERY transaction I have for games.  Am I doing something wrong?  So far, I am still missing the last 2 transaction for double points for Gamers club on 1/4 and 1/6.  I'm tired of emailing best buy every time I buy a new game to get the bonus points.
Solved!
Go to Solution.

Hello gogeta0831,
Thank you for purchasing your games from Best Buy, and thank you for being a My Best Buy Gamers Club member.  We appreciate your loyalty, and it is not our desire to make your experience a cumbersome one.
As long as your My Best Buy account is linked to your online orders, and you attach your My Best Buy account to purchases in-store, even when using your My Best Buy Credit Card, then you should see all eligible bonuses post.
In some cases bonus points take longer to post than standard points, and may take a full 20 days, even if standard points or in some cases different promotional points have already posted.
As 20 days from 1/4 would be this Friday, please allow the full amount of time to pass for each transaction to see if the points post as intended.
If they do not, please send me a private message on Monday and I will be happy to review your account balance with you at that time.
Please let me know if you have any additional questions regarding this or other My Best Buy Gamers Club offers.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
 Private Message

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  • How are preorders to be charged w/ Gamers Club members?

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