Missing a lot of phone types

Device Central seems to be missing a lot of phones. E.g.
BlackBerries, Blackjack, etc. I won't even bother to ask about the
iPhone ;). Any idea what's wrong? This limits its usefulness to me,
unfortunately. I've clicked on "check for device updates" but
nothing seemed to happen. Should I have received a dialog
box?

Hi eliot1785,
Adobe Device Central only provides support for Flash Lite
enabled devices, Blackberry, Blackjack, iPhone, etc do not support
Flash Lite, hence they are not included in ADC.
Regards

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    CCA finds the phones, but when I choose to edit one of them the Phone Type is not listed and is greyed out, so cannot be changed so I cannot add a user to this phone.
    Also to note even though I was able to add a single 514G during the Telephony Wizard it is also listed as 'Unknown' and is greyed out, but it has been successfully configured for that user.
    If i try to add the phone before plugging it in the 514G is not listed in the options.
    I suspect that an upgrade to the 8.6.0 software pack is the first thing to do.
    Unforutnately I don't have access to unit so I'm not sure what pack it is on at the moment.
    Any suggestions?

    The SPA series handsets and ATAs are widely used in hosted call control environments with SIP proxies from a variety of vendors, so the phones were released as soon as they were fully developed and had successfully completed the QA process.  The release schedule for the UC500 did not line up closely enough to this to do a simultaneous release of support across all platforms.
    Cheers,
    Dave.

  • Unable to view Certain Phone Types in Self Service HR

    Through SSHR I am able to add all Phone Types that are enabled in HR_LOOKUPS - Work Fax, Fax, Home, Work, Other, and Cell. I am able to view them but when I select update button the next screen drops Phone Type Fax and displays other phone type numbers.. But on Oracle Prof. screen I am able to view all and perform DML Operations. Your response will be appreciated.

    Please check whether seeded SSHR page has the Fax field or not? It might not be there on the seeded page or might have been hidden through personalization.
    It is not necessary that what you see on SSHR page will be equivalent to PUI screen.
    --Shiv                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

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