Missing administration page

I am trying to help my brother-in-law set up his router for remote administration.
It is a BEFW11S4 V.4.0.  When he logs in he says there isn't an administration tab.
He lives 1000 mi away; can't go there to see it for myself.
Initially was a wireless connection; tried to get him to set up a wired connection; don't know that he suceeded;
is this the problem?
Thanks.
Gary
 [Mod Note: Email address removed. Get in touch with topic starter through PM for details.]
Message Edited by giantherockstar on 03-04-2008 05:29 PM

Should be able to admin wired or wireless....
provided he has internet connection you can have him setup a free http://logmein.com account, give you the details, and you can desktop shadow him....  I use this for family all the time.

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