Missing alternatives on my iPhone in iTunes

I am going to upgrade my phone to the new ios5 system and take backup first. However, when right clicking on my iPhone in iTunes, the
only opportunity to choose is "eject". Any suggestions please?

If your iPhone is not connected via the USB cable, try that first.  Next try to restart (sometimes called reboot) your iPhone.  That s done by holding down teh home and sleep buttons for about 15-20 seconds (until the silver Apple logo appears on teh screen, ignot the "slide to turn off" message when doing this).

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    Well Defcom, your last response didn't fix it, however, it helped!
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    Hello lenmin,
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    Is your phone jailbroken or illegitimately unlocked? Or better yet running a custom version of iOS?
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    Am I missing something?
    Thanks

    Don't hesitate to spend some time with the Manual
    http://help.apple.com/imovie/mac/10.0/#
    which will teach you the basic steps, as the elaborated ones …

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