Missing app's for installations of drivers

I just did a recovery of my computer using the disks from HP. After installing all the up dates I found my sound isn't working so I went to drivers and support. I tries  to download a driver for audio but can't I keep getting this message
Windows features
An app on your PC needs the following features.
Collecting feature status
  install this feature but it is in a dull print not dark as the others are. 
Skip this installation  is in bold print with this also  your app might not work correctly without this feature. I click on this and it closes the box. I tried  to download another item and got the same message. So I'm at a loss what to do to fix this problem.  I would appreciate any help possible thank you lee
My computer is an HP  p-7-1236s  it came with windows 7 and I updated it to windows 8.1
This question was solved.
View Solution.

Hello @redrabbitt,
I have read your post on how you are not able to install audio drivers on your desktop computer after performing a system recovery, and I would be happy to assist you in this matter!
According to the available drivers for your desktop computer, there is no supported software for Windows 8.1 in regards to your audio hardware. Alternatively, you can return your operating system to either Windows 8 or Windows 7 to access the drivers you are looking for.
Best Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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