Missing BBM icon

My Blackberry messenger suddenly disappeared so I decided to download the new one BBM 5.0.1.38.... But after a successful download I cannot seem to locate the BBM icon on my phone any longer even if in my application list its there in my phone...I use Bold 9000. Is there any help you can render?

Hi Tobe,
Let's make sure you have the proper service books loaded.
Go to options advanced options, Host Routing Tables, click to enter. DO NOT click on any listing. Press menu key, and select register now.
You will get a verification message. Then go to email settings and send service books. You will get an verification per account. Do a battery pull and see if the problem is resolved.
Thanks,
Bifocals
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Similar Messages

  • Bbm icon does not appear in home screen as I update from BBM 6 to 7

     am using Torch 9800. I have been unable to locate the BBM icon since I was try to upgrade BBM 6 to 7. I have checked all the tabs and folders, and it is still nowhere to be found. BBM  application is only listed in a BB app world,and update fail all the time I want to upgrade please help

    Hello jmawalla,
    Welcome to the BlackBerry Support Community.
    Thank you for your question regarding your missing BBM icon.
    The following article will assist you regarding your missing BBM icon: http://bbry.lv/UzPueo
    Let us know if this helps.
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • BBM icon missing after update. need help asap please

    Hi I'm using a bb bold 9780 and my bbm is 5.0.1.45 and when I tried updating it, it hangs whenever it finishes installing. And when I tired a battery pull, my bbm icon goes missing. Any idea how to solve this issue? Could really need some help here cos its quite impt. Thank you in advance
    Solved!
    Go to Solution.

    When you get a chance, do a battery pull.  When the red light goes away on the front of the phone, hold down the back button the entire time while the phone is booting up.  When the boot is complete, the phone will enter safe mode.
    http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB17877
    Try to delete it from there and do another battery pull / reinstall.
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • BBM icon missing

    Help! I tried upgrading to bbm 6.2 using app world. However after upgrade, the phone rebooted and I cleared event log using ALT+LGLG. I could not find the bbm icon. I can see its installed via Options>Applications, but I can't find the icon. I have checked all folders and made sure that its not hidden. To no avail. Pls any solutions that would not make me loose my bbm contacts!

    on any screen, press the BlackBerry Menu key for about two seconds.
    You should see a ribbon bar with various icons of the active applications,.. the phone, browser, and BBM as well.
    Do you see it there?
    For the lost icon:
    1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
    2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BBM Icon missing from my phone desktop

    Can somebody help me out. I cant find my BBM icon on my phone, I have made attempts to reinstal it but I will always get the response "application installed" I tried to uninstall but could not, as a result I have not been able to access BBM. Pls can somebody tell me what to do to get back my BBM.

    1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
    2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.
    If you still don't see it, look at Options > Advanced > Applications. Do you see it listed there?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Missing application icons after upgrade to 2.0

    Missing application icons after upgrading to 2.0. Tetris, Clock and Voice recording icons are missing. Looks like the applications are still installed but they are not showing up with all the other icons.
    There is absolutely nothing in the help about restoring icons.
    Any ideas as to how I can get these missing icons to display again?
    Thanks.

    Great! Where was it?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BBM icon not on phone

    Hi. I was using my messenger and my phone hung. i removed the battery and restarted my phone. on restarting, the bbm icon was missing and i'm unable to find it anywhere on the phone. i tried downloading it again but the option is not avialable as it is showing as installed. how do i solve this???

    Pls reinstall BBM through Application World

  • CAN'T GET RID OF THE MISSED CALL ICON

    STILL HAVING AN ISSUE WITH THE "MISSED CALL" ICON.
     I HAVE A  MISSED CALL ICON ON MY PHONE THAT WON'T GO AWAY. THE ICON SHOWS THAT I HAVE A MISSED CALLED BUT THERE ARE NO CALLS IN THE CALL LOG. THIS HAS HAPPENED BEFORE AND I HAD TO WIPE MY HANDHELD CLEAN. IS THERE A WAY I CAN GET RID OF THIS WITHOUT WIPING  MY BLACKBERRY CLEAN?
    Solved!
    Go to Solution.

    STEBER2 wrote:
    What is it about the caps lock.? Everyone seems to be complaining about it.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Missing bridge icons

    My playbook is successfully paired with my bb (a 9650). After this morning's update, I tried unpairing and re-pairing to get BBM to show up on my playbook. It turned out that I was getting stale results for the updated bridge in app world, so an alt-reset took care of that.
    When I re-paired with my playbook, only the BBM icon appears in the bridge tab. All of the bridge icons appear under the all programs tab, but only BBM under the bridge tab.
    Has anyone else experienced this or have a solution?
    Solved!
    Go to Solution.

    Hey JeffOber,
    Welcome to the BlackBerry Support Community Forums.
    Just to clarify the messages, bridge browser, calendar etc.  Are missing on the BlackBerry PlayBook? 
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Can't find BBM Icon after upgrade on Torch 9850

    Hello all
    I did an upgrade to my Torch this morning per a message to upgrade the BBM this morning and all looked like it went well and I restarted the device and NO BBM ICON..
    Can anyone help me? 
    I tried unhide, etc and I can't find it.
    I tried to redownload it but it says that it is on my device.
    Thanks for any help
    Solved!
    Go to Solution.

    Very sorry, I misread, as the AppWorld missing icon has been prevelant for many, and I jumped in with that solution too quickly.
    Do this,
    from your Options > Device > Application, scroll to and delete BBMessenger.
    Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
    The, after reboot, using your BlackBerry browser, go to www.blackberry.com/bbm and download/install again.
    Again, my apologies for the initial misunderstanding.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • IPad running iOS 5 has on the menu bar only have 4 icons, being: back, forward, bookmarks, and the "add to bookmarks", but is missing an icon after the "add to bookmarks" arrow, that is a "show all open browser windows" icon. How do I get it in my safari?

    iPad running iOS 5 has on the menu bar only have 4 icons, being: back, forward, bookmarks, and the "add to bookmarks", but is missing an icon after the "add to bookmarks" arrow, that is a "show all open browser windows" icon. How do I get it in my safari?

    What you are seeing is how Safari works now in iOS 5. There is no way to get that icon in Safari now. There other much better browsers available in the App Store. Look at iCab Mobile, Mercury, Atomic, ....
    I have been running iOS 5x for so long now, that I don't even remember if that icon did appear in earlier iOS versions

  • BBM icon not showing in Blackberry Bridge on Playbook

    I've setup the Blackberry Bridge between the Playbook, and a BB Torch, all the bridge icons are showing except the BBM icon.   Is BBM available yet through the bridge connection?  
    Does anyone know when a video chat app will be available, is is this going to be pushed out through an update?

    Here is another example of where someone from RIM needs to STEP UP and provide a definitive answer to the question:  Is BBM supported on PB. And the related question: Is SMS messaging supported on PB.  Seems crazy that RIM is leaving new PB users in limbo.  The answers are all rumors and heresay.  Let's get a statement on this from RIM!
    Similarly, there are no answers from RIM on the issues with email attachments and other email quirks.  **bleep**?

  • 'Missing Camera' icon with question mark!

    I uploaded over one hundred movies from my camera. Some of them show up in my iMovie library but some have the 'Missing Camera' icon. The movies are in the iMovie contents folder as .mov files. so I know they are in my computer. Why won't they show up in my library? I have the latest 10.0.1 iMovie version. I am running 10.9, Mavericks.

    Hi Phoenix, did you ever resolve this issue? I'm experiencing the same exact thing today and it's quite frustrating.
    Thank you!

  • IOS 8 upgrade and now missing airplay icon

    I use AirPlay to stream music from both iTunes and Pandora on my iPhone 5 to an AirPort Express.  After upgrading to iOS 8, I no longer have an AirPlay icon in Control Center.  The AirPort Express and the iPhone 5 are both connected to the same network.  The AirPort Express is very new (purchased new from Apple within the past 90 days).  It all worked great before upgrading to iOS 8

    APPLE...
    The problem of a missing AirPlay icon and missing AirPlay devices has not yet been fully resolved. The variations I've seen (on an iPad 4) are
    1) There is NO AirPlay icon, only AirDrop
    2) The AirPlay icon is there but when you open its popup the local device (iPad) displays at the top of the list followed by one other device. If you now wait the shown device scrolls sideways and shows another available device
    3) The AirPlay icon is displayed and its popup window contains a current list of all available streaming devices. This is what we want!
    HInt: Possibly there is something going on concerning the streaming capabilities of the available AirPlay devices. I've noted that my AppleTV is usually first up when devices start to appear and this offers picture and sound streaming (also screen cloning from suitable devices). After this the audio only streaming devices appear.
    APPLE PLEASE RESPOND TO THIS !

  • The Strange Case of the Missing Network Icon

    Can anyone help my buddy Tom - who is running a G4 iBook with OS X Panther? He is unable to get onto his wireless network and here is the problem in his own words:
    "Had a moment to muck about in the iBook drive, following data crumbs from the all-pervasive Network software. Apparently, all that spinning of the drive over regions containing bits and bytes of the application managed to cobble together enough of Network to launch an e-mail, which I immediately determined had to go to you. This is strictly a spit-and-string enterprise, similar to a baling wire and soup can exhaust system fix, and likely the only e-mail I'll get off until I complete an entire system restore. Think of it as a faulty telephone connection - you can hear me, but I can't hear you. So, don't bother to respond, as your e-mail will probably languish in my Inbox for the time it takes me to resurrect OS X.
    What brought me to this point is my reasoning Network isn't a stand-alone application like a word processor, but rather a "network" (clever, eh?) piece of software with files strewn through other software so they can access various aspects of it. For example, World Book Encyclopedia accomplishes a software update without launching Safari; connecting to its mother ship via but another piece of Network that happens to reside within the program. I guess this approach is what put the "i" in iBook, and it seems to work pretty well...until moments like this. Perhaps Steve Jobs outsourced to Hansel and Gretel to create a new marketing twist.
    Anyway, I've talked this all up with a number of people, and the universal response seems to be; "Huh? I've never heard such a thing.". I even managed to mightily confuse Dave and he's got an awful lot of Mac expertise. But the real kicker, when explaining how I reasoned it all out, is when I mention the key to my understanding was when I noticed the missing Network icon. That's when their eyes glaze over and it's apparent they can't quite wrap their brain around the idea. I've deduced how to cajole the Finder to reveal this Archimedean moment, and included a pair of attachments so you, too, can share in my AHA!! revelation. Running this all past Dave had him agreeing I seem to have a handle on it, but the sheer complexity of all those .exec files squirreled here, there, and everywhere still had him scratching his head.
    Interestingly, I have to coerce the Finder to display the icon example; you can't simply click it into existence. I do it by plugging in a travel drive, opening same, then ejecting it. The Finder then defaults to what you see (the word Network with no icon).
    Speaking of attachments, I was so tempted to wade through all 70 (70!!) e-mails in my inbox, but was fearful my MacGyvered patch would fail before getting this off to you.
    Time to fade back into the black hole from whence I came. When I close Safari it'll relinquish its tenuous grasp on the Network .exec file it's hacked to."
    Any ideas on what's wrong and how it can be fixed? I'll see that they get passed on to Tom.
    G4 Powerbook   Mac OS X (10.4.10)   iMac

    Before the mid-1980s, networking might have been implemented with a lot of goofy little routines (.exec's if you must) calling one another. About that time the CCITT (an international telecommunications standards committee made up of Academic and Industrial representatives) did a lot of work abstracting and then standardizing the functions that various parts of a network perform.
    The CCITT refined the notion of a Layered Network Architecture and specified the types of activities performed in each layer. Shortly thereafter Apple implemented Open Transport and delivered it into the marketplace in System 7.5.3.
    Apple networking has been very well-behaved and under control since then. It does not tend to "get lost" or "lose track of things". It really is very good. With only a few limitations, you can connect Macs running 7.5.3 through 10.3.9 and have File Sharing work without regard to what versions are talking to each other.

Maybe you are looking for