Missing built in webcam on windows 8.1

My built in webcam on my hp has gone missing, it is not even listed in device manager. I downloaded a webcam app hoping that the app might pick it up, but it just tells me to plug in a camera :( can anyone help me?
thanks :)

Hi,
To add, I suggest we might refer to the HP offical website to seek help:
http://www8.hp.com/us/en/supportforums.html
Best regards
Michael Shao
TechNet Community Support

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Hi,
Please use this to fix
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02452221&lc=en&cc=us&dlc=en&product=3761191
Good luck.
BH
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Hi again jdij,
It is good to hear back from you!
To enable your system to detect the Webcam in Windows 7, I recommend re-installing the original drivers and software that first came with your computer. This can be done by following the steps in this document on Using Recovery Manager to Restore Software and Drivers (Windows 7). To update the newly installed software, please follow this resource on Using HP Support Assistant (Windows 7).
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Should the problem continue, I suggest performing a backup and recovery of your operating system. This can be done by following the steps in this resource on Backing Up Your Files (Windows 7), as well as Performing an HP system recovery (Windows 7). This should return your system back to factory defaults.
If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
Regards
MechPilot
I work on behalf of HP
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Although I am an HP employee, I am speaking for myself and not for HP.
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Thank you for the help Jerry, but I already tried that download. After downloading, I recved the following message: “The setup has detected that version (1.07..) of Camera Assistant Software for Toshiba is already installed. This setup installs an earlier version of Cam Asst. Soft for Toshba. You will need to uninstall the previous version (17.193.0508L) before installing this version.”
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Hi,
Please try the steps listed in the below link:-
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02452221&tmp_task=solveCategory&cc=us&dlc=en&lc...
"I work for HP."
Please click the "White Kudos" star to say thanks for helping.
Please mark "Accept As Solution" if my help has solved your problem.

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Try a hard reset as follows:
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2) Press and hold the power button for more than fifteen seconds.
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