Missing Calls and texts, seemingly at random. + Other problems.

I just found out that my phone is not receiving many calls and texts, I figured it was just a slow couple of days.
Several different numbers just get VM, some get through but don't ring and I get a beep an hour or so later and notification of a missed call. Some that couldn't get through go straight to VM or 25 seconds and drop or busy signal.
I haven't received more than 2 text messages in the past two days which is quite out of the ordinary as that is how my friends and I communicate throughout the day.
Just got off the phone with tech support and did all their stuff. At first I couldn't connect to their test line and the support couldn't call me, then a full reset and he could call me and I could connect so we figured it was solved. Had one known problem number call again with the same result, so problem is not solved here at all.
My calendar also wiped the other day without my command to, and then proceeded to sync back to my gmail and wipe that calendar as well. As one might assume this caused me some major problems with my business, work and school schedule.
Last night I was having issues with sound, either my they couldn't hear me, or I couldn't hear them for about a half hour and a half dozen redials.
This is already my second droid, I had to go through 3 of my last phone with Verizon and am to the point of just paying the fee to cancel because I have had nothing but trouble with them since the start. If there is not some solid answer to this problem, I guess it is time for me to be done with this company, because it's track record with me is very poor and getting worse as time goes on.

I recommend doing a PRL Update. You can do this by dialing *228 send and choosing option 2.

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Sound Notifications for Missed Calls and Text Messages

Aside from the very small green light in the upper right corner (Bionic) - is there a way to get audio notifications for missed calls and texts? I'm missing a lot of calls and texts because I'm not checking the screen constantly. Thanks!

I am not sure about the Bionic phone specifically but I am pretty sure there should be notification sounds.
My phone, the Droid 2 global has ringtons, and notification sounds separately.
Have you tried looking in the sound settings?

Hi i recently bought a used iphone 4 on orange in the uk and although everything seems to be working fine it will not send or receive calls and texts or connect to the internet, its like its been blocked, i have spent time resseting it with apple

i recently purchaced a used iphone4 on orange in the uk and although everything seems to work it will not send or recieve calls and texts or connect to internet,i have spent time resetting it through itunes myself and with an apple technician, iv done all the usual reset network and stuff and the sim works in my other phone. its like the phone has been blocked but it hasnt as iv done all the checks to see if it was stolen or blacklisted.please if anyone can help id b very grateful

i bought the phone from someone who lives in my village, there is no error code, when apple did a diagnostic on the phone they said it was running perfect. when you say carrier locked what exactly do you mean as i put a brand new orange sim in the phone and everything seems fine but the sim dosnt seem to activate so i tried it in my unlocked 4s and i got missed calls and txt's that id sent to it while it was in the 4, when i try ring it in the 4 it says sorry calls are currently not being connected to this number then goes to orange answerphone

I just updated my Apple ID to a current email address, it worked on my laptop but my phone is still using the old one and neither password works. I can't download or use anything other than phone calls and texting on my phone now. Help!

I just updated my Apple ID to a current email address, it worked on my laptop but my phone is still using the old one and neither password works. I can't download or use anything other than phone calls and texting on my phone now. Help!

go to settings
then to store
tap your id then click sign out
then sign back in and you should be fine

Hi I have a iPhone 4 and I seem to have a problem during calls. If I make or receive a call I can hear the person who is on the line with me but the other person can't hear me. This problem has occurred 1 week ago so please get back thank you

Hi I have a iPhone 4 and I seem to have a problem during calls. If I make or receive a call I can hear the person who is on the line with me but the other person can't hear me. This problem has occurred 1 week ago so please get back thank you

You use Restore to get the latest firmware build, not the Update button. You can only use the Update button, if there is an iOS update, say iOS 5.1.
this link talks about updating to 9A406 to fix the "No Service" issue with iPhone 4S:
http://iphone-and-i.blogspot.com/2011/12/fixing-iphone-4s-signal-problem.html

Why does my 3G iPhone no longer rings nor vibrates when receiving calls and text messages?

Why does my 3G iPhone no longer rings nor vibrates when receiving calls and text messages?
During a two weeks process, little by little I notice my phoe doesn't ring when I get a phone call. So Far I have missed 22 calls that I am aware of. Moreover, the phone does not alert me when I get a text message. Sometimes I receive notice the next day that I received a call or a text message.

Follow the basic troubleshooting steps outlined in the user guide... reset, restore from backup, restore as new.

High bill with unusual calls and texts from non-functioning numbers?

We have a family share plan with 3 phones, one phone for my husband and two phones for our employees. Our usual phone bill runs around $150. Our last bill was over $600, the majority charges being on one of our employee's lines. This particular employee has been with us for over 10 years, and has always been extremely trustworthy and very frugal in his usage of his phone to make personal calls (very infrequent and always less than 5 minutes in duration, unless made during the free nights and weekends timeframe). Our latest bill showed over 1,000 texts to/from his phone, as well as over 3,000 peak calling minutes (both to/from his phone) alone. Many of the peak calls are lengthy in duration (30+ minutes, up to 120 minutes). I realize this post is long, so will divide it into headings so that it makes more sense:
Information on usage:
Our employee insists that he did not make these calls and texts (he does not even know how to text), and what is odd about the numbers that appear on the detail (both text and voice) is that they fit into one of two categories:
1. There are calls to two particular non-local area code numbers (and possibly bogus, as they have area codes 523 and 352(?)). When I call the two numbers, I get the following messages:
From my landline: When called from my landline, adding a "1" before the 10 digit number, I get the recording stating that "your number cannot be completed as dialed, please check the number and dial again"
From a cell number- When calling from my own VZW phone (on separate account from husband's), I get a VZW message that the number "has been changed, disconnected or is no longer in service"
2. They are local area code numbers, but when I call the number, I get a recording asking me to enter my pin number (in other words, they are numbers that cannot receive incoming calls, but according to our bill, have not only made calls to our employee's phone, but also received calls. I have done an online lookup on these numbers and they are all cell phones.
3. When I have tried to text the non-local numbers from my VZW phone, I get messages back stating that these are landline numbers and cannot be texted; when I text the local numbers, I have texted a generic message along the lines of "I can't reach you on the phone. Please call me as soon as you can" but I do not receive a call back.
We cannot speak directly with our employee right now (he is in Mexico to pick up his elderly grandmother), nor can we access our employee's phone to check the log, call history, etc. because he has the phone with him. Due to this, when we discovered the high usage, we immediately "suspended" the phone line so that no calls could be made or received. Subsequent to suspending the line, we have talked to his family a couple of times -- one time he happened to call them on another line, so we talked to him "indirectly" through a family member on another line with him. He was alarmed about the calls and insists he did not make them.
He does have children but they are forbidden (by him) from using the phone, and he states that he always keeps the phone in a case on his hip, thus no one else has access to the phone. To go even further, it seems that most all of the calls to these unusual numbers are made on weekdays, during school hours, so I feel sure the calls were not made by his kids.
Calls to Verizon: When we first called Verizon, they suggested we suspend the phone until we could speak to our employee. Subsequent to our indirect conversation with him mentioned above, we called them back and told them he stated that he did not make the calls nor send the texts, and that we believed the phone might have been compromised, cloned, hijacked or whatever. First, the customer svc rep looked at our account and suggested that we put an unlimited text on the phone for the current unbilled usage (there were a lot of texts, and we have no text plan on the employee's phone), and then remove that plan once we get to the bottom of this matter.
Due to our concern about fraudulent usage, the customer svc. rep called the fraud dept. while my husband was holding on the line. She came back on the line and told my husband that the fraud dept. said that "it cannot be fraud because if it was, there would be thousands of dollars in international long distance to countries like Pakistan and India." (WTH?) Also, she said that it couldn't be fraud "because texts were sent to and from the telephone number so we know it was your phone." (another WTH?)
She then went on to say that it looks like texts were sent to international numbers (???) recently (these same 523 and 352 area code numbers I referred to above). Number one, if these were international texts, it seems odd to me that these texts show up on our billed and unbilled activity as "domestic text" and there is no premium charge assessed to our account for international texts. Number two, if these numbers were international numbers, I imagine that we would be charged for outgoing international calls, which we were not. Further, I imagine that the numbers would be displayed on our bill in other than a ten digit format, but am not sure, as no one has ever made an international call or text on our phone.
Next steps:
Does anyone have advice for the next steps we should take and how we can get to someone in customer service who can actually help us with this problem, instead of what we experienced on our previous call? Can we demand that Verizon launch an investigation through its fraud department on the activity on this phone, or is this at the discretion of VZW to launch an investigation? I am unsure, since this was not given as an option by the customer service rep...
If we can get Verizon to launch an investigation, is payment of the portion of the bill with the unusual and disputed usage (namely, that which is over and above the usual usage) waived pending the investigation results, or will we have to pay the entire bill to both avoid having the phones turned off, as well as any detrimental effects to our credit? We've been hit hard by the economy, both personally (I am out of work right now) and business wise (my husband's business has been doing only about 25% of its usual business), and we don't have the extra $$ for the bill unless we take it out of our grocery budget.
If anyone has any insight, suggestions or otherwise, I sure would appreciate it. Sorry for the lengthy first post, but I thought it would be helpful to outline as much about the situation as I could in order that people could respond. Thanks in advance!

kbinga,
I know this is a confusing and frustrating situation for you. I would be happy to review the account in detail to see what is happening with the usage and charges to ensure it does not continue to be a problem for you. Please send me a direct message for further support assistance.
Thank you!
AdamE_VZW
Follow us at @VZWSupport

Droid Turbo missing calls, delivering texts late, not capturing call history, not updating e-mails

My wife got the Droid Turbo Ballistic Nylon just before Christmas as a replacement for her iPhone. She has been complaining that she is not getting calls, e-mails, text messages, voice mail messages. Last night, my son called her twice from California and there was no answer. Checking her phone there is no voice mail from him and her call history shows no attempts. I re-booted the phone and she suddenly got a flood of e-mails, call history, texts messages. She uses this for business and this is negatively impacting her buisness.
This morning I did a test. I forwarded an e-mail from her phone to me and then I replied to that e-mail, which is set up as IMAP on all devices. I could see my reply on her PC but nothing her phone minutes later. This test is being done in my home with all devices on the same Wi-Fi network. I re-booted the phone into Safe Mode and the e-mail came through. I don't know if it was just the additional length of time or putting it into Safe Mode. Based on the number of issues with multiple applications (she also says she is losing contact information) I am beginning to think that this is a hardware or OS problem. Anybody have any ideas?

I know that IMAP is sometimes set to auto-sync only every 15 min or more, according to default or user set amount of time. When you rebooted, the phone auto-synced with the email server. As far as missed calls and those not showing in logs, I'm not sure. I can say this though, I was missing calls and voicemails and came to find out that the Advanced Calling HD Voice VoLTE updates had negatively impacted my phone's service. I have since disabled and service is better. Perhaps the Turbo also has HD calling enabled and is experiencing similar issues because of that.

Why are there numbers not showing up on my verizon online call and texts log?

<< Discussion moved from All Things Community to Apple for better exposure >>
Why are there numbers not showing up on my call and texts log when i look this up online at verizon? There is one number that my daughter texts and calls a lot i found from her phone log but not one time does it show when i look this up on the Verizon wireless call log??? We all have iphones is there an application or something that can block certain calls from showing up? It clearly has texts on her phone from this number why would it not be on the call log?

Thank you for your reply.
However, wouldn't an iMessage show up different than a text? It looks just like every other text on her phone. We all have iphones in this house and they always show up as texts on the call log but this one number seems to be blocked somehow from showing up on the text log. And there are texts from weeks ago and it's from an actual number not computer or any weird/odd code and yet it never comes across on the text log when i look it up.
If you are correct and it's coming across as iMessage is there a way for me to block texts coming across this way so they all show up on the text log?

Any app to block number from calling and texting me

Any app to block number from calling and texting me?

Thank you BobHarris for your input.
It seems like there were a few seconds difference between your post and my second post.
"... and I asked my carrier (FIDO) and they said that they do not have any thing at their end that can be done to blcok any number from calling or texting.
Help please!"

IPhone 4 iOS 5.0.1 stops receiving calls and text messages

Hi all,
My iPhone 4 (iOS 5.0.1) suddenly stopped receiving calls and text messages. However, I'm still able to send them.
The workaround for fixing this issue is to make an hard reset to the iPhone.
This only occured with 5.0.1 version. It's very annoying because I'm not able to know if it's working or not (I can only suppose that it's not working when I'm a long period without receiving calls/messages)
Do you know how to solve this ?
Thanks in advance!

JasminGomez wrote:
I already hate iphones and I'm reconsidering my blackberry again because at least that one didn't fail me like this one does!
First, who really cares what you do? I certainly don't, and I doubt the vast majority of users on this forum don't either. Ridiculous statements like that just make you look stupid.
Second, this is a user to user technical support forum. I saw a lot of whine here, not a question. What is your technical support question?

My iphone5 stopped receiving calls and text messages then a message said my sim is locked what can I do?

My iphone5 stopped receiving calls and text messages then a message said my sim is locked what can I do?

You can call you're carrier and have them unlock it.

Receiving calls and text messages but it wont make tjem

hello, my iPhone 4 is receiving calls and text messages but it wont make them , it was fine few moments ago , i have tried hard rest , sim removal, resetting network settings , but nothing is happening !

Hey G.Alby,
Thanks for using Apple Support Communities.
There are some steps in both of these article you can still try to resolve these issues.
iPhone: Troubleshooting issues making or receiving calls
http://support.apple.com/kb/TS3406
Ensure that your software is up to date:
Check for a carrier settings update.
Check for an iOS software update.
Note: Some updates may require a Wi-Fi connection.
If the iPhone has a SIM card, reseat the SIM card.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Have a nice day,
Mario

I can make calls and send text messages on my new iPhone 5, but incoming calls and texts still go to my old (non-Apple) phone. Is this a problem with the phone set up, or is it a problem with my old carrier or my new carrier?

I can make calls and send texts on my new iPhone 5, but all incoming calls and texts are received by my old (non-Apple) phone.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

How do I block calls and texts on a prepaid phone? Says service unavailble when I try to do it through VZW

How do I block calls and texts on a prepaid phone? Says service unavailble when I try to do it through VZW

bathgate69, sorry for this inconvenience. Which make/model phone do you have?
For your convenience, you can also reach our Prepaid customer service department at 888-294-6804 for help, as well.
LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Missing Calls and texts, seemingly at random. + Other problems.

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