Missing check box data

I imported a pdf form containing check box fields and distributed the form by email.  In responses, all the data is complete.  However, when I download a response as a pdf form, the check box fields are never checked.  Why?

I’m sorry.  I just realized that the check box fields are ok when downloaded.  It’s an Acrobat 9 Pro issue. 
FYI … After downloading the pdf form, I “Insert” a 2nd form to have the downloaded fields populate the 2nd form.  Upon inserting the 2nd form, all the fields in the 2nd form are populated as expected, except the check box fields, which then are all unchecked, even if they had been checked before the Insert.
Any insight?

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    Corruption:  If the file is corrupted, do you know why Acrobat doesn’t report this?  There was no indication of an error in this respect. 
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    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
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    The purpose of this step is to determine whether the problem is localized to your user account.
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