Missing CMIME service book

sorry if there's a post already that is the same as this one. i just have a problem with my bb9320. i haven't used it for a while but i did the security wiped on it. now that i wanna use it seems like CMIME service book is now missing and i cant set up any email. it wont allow me to click email account on set up page. i tried to go to routing host under advance set up and click on register now. still got no CMIME address book. called ISP and was advised that they already send service book and i need to wait 15 mins and do hard reset. still got nothing... please help..

Hello x_x_x6 and welcome to the BlackBerry Support Community Forums.
To clarify, when you go to Setup>Email Accounts, you are unable to open it? Or you cannot select Internet Mail account?
Can you send me a private message with your PIN? I can investigate for you.
Thanks!
-HMthePirate
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Similar Messages

App World Error - Blackberry Identity & Missing Service Book

Carrier: Sun Cellular Philippines
Model info and OS version :
Blackberry 8520
v5.0.0.1036 (Bundle 1682, Platform 5.2.0.104)
File Free 111788476 bytes
Did a battery pull fix your issue?
No
Apps installed and their version:
Advance OS and LED v12.1.2
Dropbox v1.0.55
Blackberry App World v3.1.2.32
Blackberry Application Center v5.0.0
Blackberry Maps v5.0.0
Blackberry News v1.0.1.7
Blackberry Protect v1.0.10.25
DocsToGo v2.0003.030
Facebook v3.0.0.15
YM v2.5.63
WLM v2.5.63
QUESTIONS:
My App World cannot download any app. It shows an error 40820. As per reading the KB article, it may be because of the Service Book of App World which is missing at SERVICE BOOKS. Since there are no instruction on how to retrieve the said service book, I restorted to using this RIM SOFTWARE for SuN CELLULAR.
http://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=5BF73BC6C6E6775D472621264309A...
I thought it will just verify the integrity of all the apps on my BB8520. To my surprise, it reloaded the whole OS.
After the reloading of the OS, I experienced a problem when downloading again from the App World. It searches for Identity. So I looked at the Option>Applications>Add-On. To my surprise there are no "Blackberry Identity" installed. Even by checking the Option>Blackberry ID, I can't seem to find the Blackberry ID.
I tried to find any installable version of this "Blackberry Identity". What I found OTA seems to be uninstallable. It only shows an error when installing.
The Specific error is "907 COD error".
I also encounter this error today when I tried to re-install some RIM applications such as BBM. In an unknown reason, after soft reboot, the BBM was uninstalled in my phone.
To sum it up:
1. How to repair the Blackberry Identity so that I can possibly use the App World and restore my Apps?
2. How to restore the Service Book of Blackberry App World?
3. How to fix 907 COD Error even though the link that I'm checking is from the RIM site [which I think should not be buggy]?
*Note:
Ihave done and read all of the Possible KB articles posted here for the said errors.

Hi and Welcome to the Community!
Oh how I do wish you'd provided a complete list of all the KB's you have already tried...for you see, that's the only way to be sure if what I'm about to tell you is redundant or not! But, alas, lacking the information, I choose to risk it.
KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
KB29300 "A BlackBerry Identity update is needed" message appears when launching BlackBerry App World 3.1
Perhaps the steps in those KB's will be useful.
As for the 907, sometimes that is caused by an on board IT Policy preventing the installation of certain things. Is your BB part of a BES environment? If so, you will need to talk to your BES admins as they control, well, everything. If not, then it is possible that there is a latent IT Policy on your BB...how did you acquire it, please? Brand new? Used?
Good luck and let us know!!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Service Book missing

Hi everyone, I do a hard reset or delete my device (Curve 8320) and the phone missing or delete several service book, I compare with other Curve 8320 and missing a lot of book services. What can I do to fix it? I have a problem to connect to Facebook, Google Maps, others. Is it possible that is the problem? Service book missing? Do I have to call my carrier (Movistar Venezuela)?
List of current service book:
WPTCP,BrowserConfig,WAPPushConfig,WPTCP,WPTCP,BrowserConfig,MMS
List of service book on other 8320:
YHO,BBIMConfig,BBIMConfig,BBIM,BBIM,BBIMConfig,CMIME,CICAL,
CMIME,CICAL,KEYNEGO,KEYNEGO,WPTCP,BrowserConfig,WAPPushConfig,WPTCP,WPTCP,
BrowserConfig,MMS,IPPP,BrowserConfig,LbsConfig,OTASL,BrowserConfig,BrowserConfig,
IPPP,PROVISIONING,BBIM
How can I do to fix it?

1. Options > Advanced > Host Routing Table > Menu > Register.
2. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot
if still nothing...
3. resend your service books from your carrier BIS site.
http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F
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Missing Desktop CICAL service book

I have a Canadian Rogers Torch 9180, software 7.0.0.254, platfirn 5.0.0.451, available KB 167173.
The phone is activated on our cloud Blackberry Administration Service with Exchange 365 and for some reason the CICAL service book is missing on the device so any calendar invites are blank. I have followed BB article KB10594 and on the BAS tried resending the service books. On the device properties it does say that the last transaction was delievered and nothing I can see has failed. Obviously since the CICAL book is missing I am unable to delete and undelete it as per the KB article.
We only have one default IT policy and others are on it without any issues. And yes I have double checked that nothing is disabled in the PIM sync in the policy. We do not have any Groups setup, everyone is under the default group.
Not using any other calendar apps on the phone. In the BAS it does say that the Wireless calendar is Disabled but there's no way I can see in the BAS to enable the calendar.
I've searched the forums and google and found nothing that has helped so I'm hoping someone has a suggestion. I have not tried removing the device from BAS and reattaching it as I've had bad luck doing this with other devices in that I can't get them back on BAS after it's been removed.

try this
Wireless calendar synchronization appears to be disabled on the BlackBerry smartphone
also
Clear the BlackBerry smartphone Calendar and then turn on calendar wireless synchronization from the BlackBerry smartphone by completing the following steps:
On the BlackBerry smartphone, open the Calendar.
Open the Calendar menu and select Options.
Type the following command:
rset
Choose Yes when prompted by the following question: "This will erase your Desktop calendar, and reload it from your server. Continue?"
Under Calendars, select Desktop.
Verify that Number of Entries is zero.
Change Wireless Synchronization to Yes.
Exit and save changes.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
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Service book are missing for BBM

hey i have a BB 9380, most of the service book to use BBM is missing on this phone, therefore i am unable to use this for BBM.
can i enter these service book manually or connect to a BB site and download it to my phone?

Hello!!
With a strong carrier network signal (e.g., not WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Batt Pull Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support...and to ensure that you are subscribed to a data plan from them that is adequate to enable the services you desire. BBM is a BB-proprietary service, requiring subscription to an adequate data plan.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Service book contents

hi all,
do you know a service book what contains? (bis)
do you have a article or documents?
thanks
best regard
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From the Knowledge Base here:
http://www.blackberry.com/btsc/KB03151
Note: For information on service books that do not appear in the table below, contact your wireless service provider.
Service Book
Functionality
5 Click [BrowserConfig]
Contains settings that are used by the E-mail Settings icon to create a new BlackBerry® Internet Service account or maintain an existing one
5 Click [IPPP] or 5 Click [WAP]
Contains routing information that is used by the E-mail Settings icon for BlackBerry Internet Service accounts
Browserconfig for IPPP [BrowserConfig]
Contains settings for the BlackBerry Internet Browser Service such as a preconfigured homepage or bookmarks
IPPP for BIBS [IPPP]
Contains information about BlackBerry Internet Browser Service routing information
Desktop [ALP] or BlackBerry [ALP]*
Contains information that is required to perform wireless Global Address Book searches
Desktop [BBIM] or BlackBerry [BBIM]*
Contains the record information that is used to send instant messages with an enterprise instant messaging service such as Microsoft® Office Live Communications Server
Desktop [BrowserConfig] or BlackBerry [BrowserConfig]*
Contains settings for the BlackBerry® Browser such as preconfigured homepage or bookmarks
Desktop [CICAL] or BlackBerry [CICAL]*
Contains information that is required for BlackBerry wireless calendar operations
Desktop [CMIME] or BlackBerry [CMIME]*
Contains information that is required to send messages and perform functions such as wireless email message reconciliation
Desktop [IPPP] or BlackBerry [IPPP]*
Contains information that is required to use and browse the Internet using the BlackBerry® Mobile Data System (BlackBerry MDS)
Desktop [SYNC] or BlackBerry [SYNC]*
Contains information that is used to wirelessly synchronize organizer databases and to wirelessly back up and restore BlackBerry smartphone data
Note: The BlackBerry smartphone must be running BlackBerry® Device Software version 4.0 or later and be connected to a BlackBerry® Enterprise Server software version 4.0 or later.
Provisioning [Provisioning]
Contains information that is used to turn on or off the Enterprise Activation icon for BlackBerry Device Software version 4.0 and later
MMS Transport [WAP]
Contains information that is required to send Multimedia Messaging Service (MMS) messages over Wireless Application Protocol (WAP) 1.x
MMS Transport [WPTCP]
Contains infromation that is required to send MMS messages over WAP 2.x
MMS client [MMS]
Contains information regarding the wireless provider's MMS settings
WAP Browser [BrowserConfig]
Contains settings for the WAP Browser such as a preconfigured homepage or bookmarks
WAP Transport [WAP]
Contains information that is required to connect to a wireless provider's WAP 1.x gateway
WAP2 Transport [WPTCP]
Contains information that is required to connect to a wireless provider's WAP 2.x gateway
WAP Push Config [WAPPushConfig]
Contains information that is used to setup a WAP-push connection on a BlackBerry smartphone for WAP dependent applications and is also used for new MMS message notifications sent using WAP Push
Web Client [CMIME]
Contains information that is required to send messages and perform functions such as wireless email reconciliation with the BlackBerry Internet Service version 1.8
Note: BlackBerry Internet Service version 1.8 is no longer available and has been replaced by the BlackBerry Internet Service version 2.x.
Yahoo Messenger [YHO]
Contains the record information that is used to send instant messages using the Yahoo!® Messenger for BlackBerry smartphones client
Note: This service book is available from the wireless service provider.
<Retail_Instant_Messaging_Application> [BBIMConfig]
Contains configuration and carrier information for a retail instant messaging application and is also used in the creation of the [KEYNOGO] service book
<Retail_Instant_Messaging_Application> [BBIM]
Contains information that is required for sending instant messages with a retail instant messaging application
<Retail_Instant_Messaging_Application> [KEYNOGO]
Contains information that is used for the encryption and decryption of instant messages that are sent using a retail instant messaging application
For example, the algorithm used by Google Talk™ for BlackBerry smartphones application is Advanced Encryption Standard (AES) 256 bits.
<your_email_address> [CMIME]
Contains information that is required to send email messages and perform functions such as wireless email reconciliation with the BlackBerry Internet Service
<your_email_address> [CICAL]
Contains information that is required for BlackBerry wireless calendar operations with the BlackBerry Internet Service running BlackBerry Device Software version 4.2 or later
* The service books marked with an asterisk appear on the BlackBerry smartphone with either Desktop or BlackBerry in the title. Additionally, they are named according to the message service display name in BlackBerry Redirector Settings which is a part of the BlackBerry® Desktop Manager. Although the names are different, both service books function in exactly the same way.
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DM Service book issue

Ok not sure if this came about b/c of the upgrade or not so...
When I go to advanced options>service books. I am seeing the following for the 6 email addresses I have going to my 8830.
[email protected][CICAL]
[email protected][CMIME]
What are these? What do they do? Are they needed? Could this be what is causing the problems with my ical sync so that I don't have the actual "names" of my ical calendars showing up on the BB?
Thoughts?
Thx

Hi and welcome to the forums!
First you need to have a data plan. You probably have one,
Carriers sometimes forget to ACTIVATE the plan you paid for.
Try this:
From the main screen go to OPTIONS- ADVANCED OPTIONS- HOST ROUTING TABLES
click the trackball to enter, press the menu key and select REGISTER NOW..
(Congratulations you are now qualified to be a Data associate, because that was all he was going to do)
This will do two things:
It registers the phone with the wireless network. Updates the device details onto the rim relay and sends down carrier specific icons or applicants. (Icons and applicants being the operative terms in the sentence for you) It will also send service books to your device.
Wait until you get the verification email,
Then:
Pull the battery while the device is ON, replace after a minute,Let the device reboot 1-3 min.
See if you have your browser, and see if you can get to the net.
If it works, you are setup with your data plan. And you can proceed with the Email setup wizard.
If this doesn't work, politely and calmly see the associate that said that your Browser was there.
Please remember to make small talk with him while you stand on his chest, and he activates your data plan,
Let him up when he's shown you the internet works. I'm sure at this point he will gladly help you with email setup
If you need more information, please ask!
If not, please resolve the post using the options by the kudos’ star.
Just check the post that had your answer!
Thanks
I
Message Edited by Bifocals on 10-04-2008 04:33 AM
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BIS activation troubleshooting and service books

I have a verizon BB8830(unlocked) am on Airtel and BIS worked fine some 6 months back.But now BIS has stopped working when activated,I wiped then device and tried OS update still nothing and it can no longer receive service books fro my carrier including after sending host routing table registration messege,I get no response.How can I solve this problem?

Hey Jackonberry,
Welcome to the BlackBerry Support Community Forums.
Thanks for the post.
After checking the PIN number you provided, I have found the issue: Currently there is no active BlackBerry® data plan on that BlackBerry® . Contact your network service provider to resolve the issue.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

How do i edit the service book on my pearl 8120

I bought a sim free pearl 8120 from the carphone warehouse in the summer and put a virgin mobile sim card in it everything works fine but the picture messaging i have contacted virgin and they have sent me what i need to put into the service book but i dont seem to be able to change it
Any information please let me know
Or if you know how to directly contact RIM because i got annoyed with the sites navigation........

Greetings, and welcome to the BlackBerry.com Support Forums.
What did they send you? Can you post the file name?
You can't contact RIM directly without a per incident charge fee. Your carrier handles the initial support and warranty on the device, and you must go through the carrier. You can call them and ask to be bumped up to a RIM support level.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Service book icon - ATTN: cpt_Sweatpants, can you help?

Can someone help me? I have a Curve, version 4.5.0.77, platform 3.2.0.51. The service book icon has appeared on my home screen with the #2 beside it. After reasearch, I went in to the Service book to "accept" so as to clear the icon, but all the Service book entries already have a check mark - none of them are waiting to be "accepted". I have powered off and popped the battery with no result. Any ideas?? Thank you.

Powering off your BlackBerry and removing the battery, reinserting really doesn't do anything.
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Once rebooted, if the service book notification still remains, check your main Messages folder. At the top of the message listing, press the U key to go to the first Unread message, and U again for the next, etc.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Help with saved pdf' s,"more request cannot be completed.Service book information not found"

Hey from south africa,I'm using the curve 8520 on MTN service provider.I came across a problem a while ago where I had to setup my email address again,I had an email with some pdf's saved.They were working well until the re-setup,now when I try to load ones that I haven't read it gives me the error "More request cannot be completed.Service book information not found".I've sent the email back to myself but no luck,help.Thanks in advance.

You need to reset your email account again on your device & send the service books from the same interface on your device. Wait for the 30mins & register now yourself from the handset itself by following the below steps-click on Option Application-click on Advanced - Click on Host Routing table - Click menu key - select Register now option & Click, Follow these steps twice. Now go into your email application & click on it. Then press the menu key & scroll down,you can see Reconcile now option, Click on it twice !
Now try to open that PDF again !

Missing text in books on ipad

Missing text from books downloade at times on the iPad

Try closing the iBooks app. Press the home button to get to the home screen if you're not already there. Then double click the home button. Locate the iBooks icon at the bottom. Hold your finger down on it until a red minus appears. Tap the red minus. Press the home button to return to normal. Then relaunch iBooks.
If that fails, delete the books, then you can redownload them under the Purchased tab in "Store."

How can i get the service book Anworm TCP for all Network

Hi every body BB community, I need the book Anworm TCP for all Network, because some body else saidme thath is posible recive smn/mmn and sed, using this service book.
Tanks...

Gotta say thank you — again. Sorry the posts were spread out over more than one location. I'll check and see if Third Party Software is considered a "peripheral", maybe that would have been a better single thread choice?
Definitely news we can use and the reference link is appreciated.
OT ~ We keep becoming more and more aware of how easy it is to lose one's bearings when it comes to keeping up with info tech. My husband and I are both official members of the geezer set and have been out of the work force for some years. You really do pick up so much just by being in the environment where people are using things to get work done. A couple of old MP3 players, PPC G5, and a vintage Inspiron 3800 that someone didn't want any more is about it. No cell phone, no iPod, no iPad, no home wireless network, no streaming media. Fixed income. So we do with what we can as long as we can. If we could get by without that Intel processor, we'd probably make do with what we've got. On the other hand, we've really wanted a notebook for a very long time and have to admit that needing to upgrade to accomodate my husband's project is pretty much just the "reason" we need. I really mean it when I say that we are beyond appreciative that users take the time to share info and patiently educate those of us who fall into the "slow tech" category.

SAP Service named SAP SID _ Instance Number is missing in services.msc

Hi,
SAP Service named SAP<SID>_<Instance Number> is missing in services.msc
Example :
SID = DM0
Instance Number = 01
SAP Service Name = SAPDM0_01
Please help me to resolve the issue.
Thanks in Advance.
Warm Regards,
Sathya

SAPSTARTSRV.EXE
Values :
Operation Selected is "Install Service + Register COM Interface + Start Service"
SID = DM0
NR = 00 or 01
Startprofile = D:\usr\sap\DM0\SYS\profile\START_DVEBMGS01_sapserver
User = DOMAIN\SAPService<SID>
Password = ....
Now the SAP Service, SAP<SID>_<Instance Number> is created in services.msc.
Thanks www.sdn.sap.com
Edited by: Sathya Kala Veeraraj on May 6, 2010 12:12 AM

Internet Browser Not Working despite re-sending service book...

Can someone please help?
The web browser is not working on my Pearl.
I am with O2 and have been in the O2 shop for an hour today and on the phone to various people at customer services and still no joy on my Blackberry problem.
The internet browser is not working. My e-mail has been set up and i can recieve mails only, but not send them. The error code: YOU DO NOT HAVE ANY BROWSER CONFIG SERVICE BOOK ENTRIES, or when I try and send an e-mail, NO MESSAGE SERVICE CONFIG appears, despite re-sending service book codes, plus also turning my phone off, and taking the battery off several times whilst in the O2 shop and then at home when on the phone to customer services.
The people at my network are stumped, and so am I!
Please, any solutions?

Hi and Welcome to the Forums!
Even though two steps are redundant, I suggest the following steps (in order, waiting for success of each before proceeding to the next):
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then it sadly remains up to your carrier to resolve as they are the ones who deliver your services to you...
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Missing CMIME service book

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