Missing Codec for Premiere Elements 12

Hi, I just bought Elements 12.  I installed it into my computer fine.  However when I tried to upload my video from an external hard drive it would not take it.  It said that a "codec" was missing.  My computer is new and the software is new.  Does anyone have any ideas?   It does not tell me  which codec is missing other than something is missing.  The video was transferred from a mini-dv onto the hard drive. 
The whole reason why I bought Elements was to do some editing on this project.  If I can't do it, then this software is useless to me.
Thanks,
Deeadrian

deeadrian,
However, am I to understand that in order to do any capturing that I will need firewire?  When I read the booklet and information, I did not see any reference to firewire.  Or are you  referring to this particular instance?  If not and firewire is needed, then why are like 90+ percent of the computers being on the market do not have firewire anymore?
A tape workflow is going by the wayside. It is a "legacy," and is being replaced rapidly with a tapeless workflow, often AVCHD. MiniDV tape, however good it is, is being phased out, and computer mfgrs. are turning their backs on it - including the FW connections.
When I was in the process of ordering my "super" laptop replacement, I had to wait 4 mos., until Clevo (a major laptop MoBo mfgr.) put the IEEE-1394a chip BACK onto their top-end MoBo. I waited, as I still do a lot of miniDV tape Capture, and needed that connection. I knew what I needed, and was prepared to both wait for it, and then pay for it.
Whenever someone is dealing with legacy technology, they have to make allowances for that. I still have two old computers set up, as they offer me connections, that I still need, decades later, like SCSI for my Nikon scanner, and some older technology. That is the price of technological advancement - one has to accommodate the old stuff.
I have kept my old Photoshop CS2, because I have a ton of Kodak PhotoCD's, and there is no ability to read those files in the newest versions of Photoshop. Support for that format was dropped some years ago - but I can still access those discs, just on my older computers.
Good luck,
Hunt

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