Missing codecs for media player 12

I have Windows 7 loaded on my computer and the Media player 12 will not open .asf files.  I have tried all kinds of patches and fixes but mothing seems to work.  I have just purchased another computer for a different location and that windows 7 media player 12 works perfectly. 

I normally install VLC player that is capable of playing all the file formats. You can download it from the following weblink:
http://www.videolan.org
Then all the codecs will get installed and Media Player starts playing most of the file formats.
I am an HP employee.
Regards,
Vidya
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