Missing collaboration content upon upgrade from sp16 to sp17

Hi,
I upgraded the Netweaver 2004 installation from SP16 to SP17.
We had created some collaboration rooms.
People had uploaded documents to these collaboration rooms.
The problem is after the upgrade, all the documents that had been uploaded to the rooms have disappeared. Has anybody faced a similar problem.
Thank You for your help.
Sumit.

Hi,
You need to transfer uncar files to EPSin directory then go to SPAM -> Support packages->Load Packages-> from front end.
Then click all support packages and display. After that you can find support package of each component as yellow marked. Select any one of them and check the dependencies.
If the dependencies are OK then select Queue button. Then click Import queue as Track sysmbol.
After importing the status will be yellow so you need to go to Support Package button again and click Confirm. Tha Status will become Green.
Like that way you need to do for each component.
Regards,
Sukripa

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