Missing Complete My Album and iTunes Plus Check For Upgraded Songs.
Anyone else experiencing this combination?
Anyone else have a clue what is going on with the iTunes store? I see a lot of problems on the message board. I wanted to complete a couple of albums today and was hoping to do so. Apparently the recording industry does not want my money.
Any help would be appreciated. I uninstalled then reinstalled itunes to no avail.
I'm having similar issues when trying to upgrade my library to iTunes plus tracks. I get the following error:
'The item you tried to buy is no longer available.
The availability of the item changed while you were using the store. The same item may be available with a different price or elsewhere on the store.'
What am I doing wrong?
Are we experiencing similar issues to that described in this older post?.....
http://discussions.apple.com/thread.jspa?threadID=978789
Similar Messages
-
Korn's New Album and iTunes Plus
I pre-ordered Korn's new album several weeks ago and downloaded it today, but it looks like it is in regular DRM format. I paid $11.99 for the album, but it looks like the regular DRM version was downloaded on my computer. I verified that my settings are set to show me iTunes Plus music, which I can see that the album is listed as iTunes Plus in the store. When I go to iTunes Plus, it shows the album being able to be upgraded for around $3.00. Did I do something wrong? Is anyone else having the same problem?
Downloading past purchases from the App Store ... - Support - Apple
-
IPad and iTunes cannot check for iOS updates. And iTunes cannot restore the iPad to 6.1.2.
Hi.
I have iPad 4G 32GB A1460. NO JAILBREAK EVER. Recently I installed iOS 7 Beta 3 on it. And now when I go to Settings -> General -> Software Update I get the error message "Unable to Check for Update. An error occurred while checking for a software update." And that's all. No useful information actually.
I have tried to reboot the device but no luck. I have also tried to connect it to a PC and check for updates from iTunes. iTunes shows me a little different error message: "iTunes could not check for an update to the carrier settings for your iPad. An unknown error occurred (1651). Make sure your network settings are correct and your network connection is active, or try again later." I checked the connection just in case and was convinced that the Internet connection is active. Does anyone know what's happening? I really don't like this.
OK, maybe the next iOS version isn't out yet. But what will happen if it is? Will I be forced to use 7.0 Beta 3 forever? I don't want to))
Another thing that I've tried to do is to restore my iPad to iOS 6.1.2. But the iTunes shows another error: "The iPad "<iPad name>" could not be restored. An unknown error occurred (3194)." I tried this on Windows and Mac. On Mac I have a different message: "This device isn't eligible for the requested build" which seems to be the same thing as 3194-error on Windows.
Can anyone help me? Is there a reasonable explanation of this? Is this related to Apple's developers web site unavailability (http://devimages.apple.com/maintenance/)?
Thanks in advance!Read https://discussions.apple.com/thread/4604596?start=0&tstart=0
-
ITunes plus loop. Upgrade song, download song, iTunes finds same song...
I seem to be stuck in an endless iTunes plus upgrade loop. iTunes Plus finds a song to upgrade I pay the $.30 I download the song. When I visit iTunes it finds the same song. To try and get out of the loop I buy the same song again. When I try to download it, it gives me an error message. I go to my account and hit the problem button. I receive and e-mail saying problem has been fixed. I go back to iTunes Plus and the same song is there, I buy it again (even though I've already bought it and successfully downloaded it), the loop begins again. I actually have 2 accounts and it's doing this on both of them. The second was created when I couldn't remember my user name. Different account, different song, same loop. I think there should be a lot of new stuff available to upgrade but I'm stuck in this loop and so I'm afraid I'll never see it.
Apple support gives me 3 or 4 answers to non-related questions and the only input I am asked for is to rate how well thayve answered my question. Well they haven't and I don't want to waste (even more) time on something that is not going to address this issue.
Is anyone else experiencing a loop like this?I've visited the online support and was presented with a few itunes problems none of which are even close to my issue. I chose one and received an e-mail requesting screenshots of the problem. I sent in the screen shots and received another e-mail stating this is a technical issue and not a billing issue and given a phone number to call. I've called the phone number and was told by the tech support that this was not a hardware issue, that they could recommend I reinstall iTunes and authorize and de-authorize my computer.
While I was on the phone with tech support I visited iTunes and noticed the offending iTunes plus upgrade had disappeared as well as the additional songs recommended to me as being available to upgrade. I searched out the album and was told that I had already purchased this and was I sure I wanted to purchase it again? Actually I had purchased the DRM version and wanted to upgrade to the non-DRM version but this was not an option available to me. I chose not to purchase it again. As I told the tech support guy, if I'm going to purchase an item twice then I'm going to purchase it elsewhere so that I can get a better quality file ie FLAC WAV or at least 320 kbps. Unfortunately I've already spent a bunch of money repurchasing items that I'd purchased at iTunes before realizing that they would not play on other software on my computer...
I de-authorized and reauthorized both accounts, no difference. I'm going to try reinstalling iTunes and if that doesn't work I'm just going to give up on it. This is way too much trouble to replace a 128 kbps file with a 256 kbps file. I would have to say that I love Apple they make some great products but as is the case with most companies nowadays their customer support is sorely lacking. I'm exiting the infinite loop and going to continue purchasing my music online from other companies that do a better job and offer a better product... -
ITunes Plus asking to 'upgrade' songs I burned from CD.
Anyone else seeing this. iTunes plus is offering to upgrade about 20 songs from my library which were ripped from CD and have nothing to do with iTunes DRM. Apple you need to fix this.
iTunes Plus upgrades are not based on what is in your library. They are based on your purchase history.
-> Seeing your iTunes Store purchase history and order numbers -
ITunes 9: No "Complete my album"; no iTunes Plus
Hello,
these functions do not appear. Where are they? My name is also not displayed. I am logged in.It's working for some of us:
!http://idisk.me.com/colinrobinson-Public/iTunes screen shots/Welcome.png"!
That's what you should be seeing - but I have no idea why you are not.
I am on the latest version of Snow Leopard though. Can you or do you need to upgrade? I don't think so according to http://www.apple.com/itunes/download/
+Mac OS X version 10.4.11 or later; Mac OS X version 10.5 or later is required to play an iTunes LP or iTunes Extras+
Could it be QuickTime? Same page:
+QuickTime 7.6 or later+
Regards,
Colin R. -
I recently bought an album on iTunes. 10 of the songs came out corrupt and songs missing parts. What can I do?
Other people have been having similar problems with songs over the last few days, I assume that there has been (and possibly still is) a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownl them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link. -
Complete My Album and older purchases no longer showing as purchased
I have noticed that on many of my older single song purchases, I do not have the option to complete the album (but on others I do so it isnt some account issue).
It seems that for whatever reason, some albums get re encoded and re uploaded. When that happens they delete the old version from the store but leave it on their servers and your previously purchased songs are still attached to the old no longer available for purchase version. They dont migrate your purchases over to their new replaced version (were talking same exact album here, not a newer extended version or something)
You can re download them from the cloud no problem, but when you view the album in the store, it doesnt show any purchased tracks. If you re purchase one of those tracks it now shows in the cloud that you own it twice. (the album are will usually have slightly different coloring from being rescanned) I downloaded them both and the size was a bit different, the newer one even had a slightly higher bitrate.
Just figured id post this here for anyone not able to complete an album and thinking there is an issue. You can test it by deleting the item from the cloud (it just hides it) then going into the itunes store account area and going to the manage your hidden tracks area. If you sort by songs and click the album name, it will either take you to the album page or tell you that this album is not available in the US store (or whatever region you bought it in). If it says the latter, then you purchases are from an older encoding of that album.
I have no idea why they do it like this, its pretty rediculous and leads to a bunch of issues like the endless threads by confused people not knowing why they cant complete an album. Its because the album you bought a song from isnt for sale anymore, even though one with the same name and songs is.My purchased items are not available in iTunes (Updated)
TS1408 my purchased movies and tv shows from my apple tv do not appear
why can't i find my apps which i bought (Updated)
HT2519 my songs wouldnt play on my ipod so i deleted the songs on the ipod and went to the purchased section in itunes to recover like i did with another song and my purchase history i blank, how can i get them back?
HT3209 I have purchased some movies in my apple tv, but now its telling me that i have no purchases in my apple tv
HT1391 missing purchased items
TS1702 what happened to all of my purchased books in the iBook library?
Tried to get some of my purchased song off of iTunes on my phone and it says I have no songs!
Purchases Empty?
TS1408 I had to reinstall windows and now my songs are gone. and none of the recomended"things to do" doesnt work. Help?
purchased songs?
HT2519 Why all my previous downloaded apps (free or paid) suddenly not showing up on the iTunes store "purchased" section. Every time I select "purchased", the next screen shows "no purchased app available for downloaded"?? Please help!!
by 12 Metal Wheels
Purchase History gone after iTunes froze! Please HELP
TS1408 Perviously Purchased songs -
I was sycing my ipod with my computer to get a new album and itunes prompted me saying that there was a previous account for the ipod or something and if I should carry on and deletle it or cancel the sync. I wanted the album so I clicked carry on and delete the account. When I checked my ipod afterwards all almost all of my music was gone exept for what I had just downloaded. This was thosands of songs that I had carefully picked over the years and now they are all gone. Someone please help me!!!
Get all that music back in itunes and sync again.
-
I upgraded some albums to iTunes Plus - songs duplicated/overwritten
I upgraded a couple albums to iTunes Plus quality, specifically Elton John's "Live in Australia" and his debut album "Elton John". Both contain the tracks "Your Song" and "The King Must Die". When I downloaded the iTunes Plus version of the album "Live in Australia", the live version of the track "Your Song" replaced the studio version on "Elton John", and the live version of "The King Must Die" was downloaded into the "Elton John" album instead of the studio version of the same name. How is this possible? Though they share the same track name, they're from different albums.
Thanks. I should have thought of that. The "overwritten" tracks were in fact still in the trash. Crisis diverted, as I like to say.
-
When selecting playback from itunes library on Mac (purchased album from itunes!) i get random song played from that album and my selected song disappears from view. Nothing to do with shuffle.Mac OSX 10.6.8. Help, doing my nut in!!
What is your iTunes version?
If iTunes 11, have you checked the "Up Next" list? If it is not empty, try if clearing "UP Next" will help: -
I downloaded two albums yesterday and only half of each of the songs have downloaded when I play them. There is nothing to say it is waiting for the rest to download and I have checked for available downloads...help please!
no, i had to leave so i logged out and when i opened itunes on my mac and went into the downloads tab it only had one paused download listed. i resumed the download for the one movie listed and the other one never showed up. its been about two weeks since i initially bought the two movies so i figured something was wrong.
-
No option to complete my album after iTunes update 10.5.2?
I have seen several posts on the issue about not having the option to complete an album, but no answers. Anyone else having the same issue about purchasing a song, then not seeing it greyed out when you want to buy the whole album? I purchased a song one day before the latest iTunes update, then again two days afterwards.
The song I purchased before the update is greyed out and I can complete the album at the "reduced" price. The song I purchased afterwards, it not greyed out and the album is full price?
Ideas, solutions???The ATV gen 1 is not home-sharing aware. Have you tried to remove the iTunes library from your ATV and then reconnect, then go to iTunes > devices > ATV and enter the digits that appear on your ATV screen.
-
IOS 6.1.3 / Windows 7 - 64 bit. I am connecting my IPhone 4 to my Windows desktop, in ITunes I click on IPhone and then the "Check for Update" tab. It takes me to a Windows explorer window. How do I get it to find updates?
Hello ibebry
Try using the Software Update on your iPhone by going to Settings > General > Software Update. One thing to keep in mind if you are trying it on the computer is to make sure that you are not pressing any keys down when checking for updates as that may bring up a pop up window to find the update file.
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Regards,
-Norm G. -
i downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?
Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari
Maybe you are looking for
-
I have an iMac about a year old. It has OSX 10.8.3 with iMovie 9.0.8. Is there a way to get iMovie to store and use iMovie Events on an external drive? Raw video is eating up my 1TB internal drive.
-
Mac OSX is telling me to reformat my external hard drive - HELP!
I have Fantom Drives external hard drive which I use to backup my Mac (via Time Machine) as well as for general storage. Recently, when I turned on my external hard drive I was given the following message: "The disk "Time Machine Backups" was not rep
-
How to know precisely when the revision of a content item is released?
Hi, I have written a filter to handle delete event of content item revisions. Whenever a revision of a data file (WCM data file) is deleted my filter gets triggered and and checks for some criteria on our meta data. When the criteria is met it has to
-
Hi all, I've been fighting this for 2 days now. I'm trying to check if an account is already shared with a team before modifying or granting the access. I noticed at first that when I shared, and then checked at the next run, Sharing and Assign privs
-
When creating a PO from a PR in MD04, the default purchase order type is not holding the user personal settings. We have one type of purchase requisition, ZZNB and 2 types of PO's. ZB and ZZNB (distribution and trade respectively). When the user tri