Missing contact names when someone rings me

Hi
When any of my contacts ring me only their numbers are displayed with no name.
How do I fix this please
Terri

Go to App World and down load Backup Pro (paid) or InTouch Contacts (free). I prefer the paid version.
Backup ONLY your contacts to media card or the cloud like Box.com or dropbox.
Then, you will wipe and remove all your contacts off this device by opening your main Settings (swipe down on the homescreen from the top black bexel to Settings.
Tap Accounts.
Lower right tap the three dots overflow menu icon.
Tap Clear Local Contacts.
After that is completed, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
Now, restore your contacts from your previous backup as instructed above.
Once the contacts have been restored, do yet another reboot as above.
Give it 10-15 minutes after reboot to allow data to sync, etc., and test your contacts again when someone calls you.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Missing contact names when someone rings me

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