Missing contact using sms (text)

Hi all,
I'm using my Q10 connected to my exchange email and contacts.
If I go to the contact everything looks ok.
If I go to SMS my BB doesn't recognise the foreigner contacts and show my just the number. I tried to set all the view settings, but nothing changes. The only contacts available are the "contacts" (no facebook, no Sim, no nothing).
I think it is a bug. Could somebody help me, please?

Hello darioct
Welcome to the BlackBerry Support Community Forums.
I would like to better understand the issue you are having. I do have a few questions below:
When entering the SMS application on the BlackBerry Q10 smartphone you do see contact names listed or just the phone numbers? Do you only see the phone numbers related to the contacts?
Can you please indicate what "foreigner contacts" are?
Are "foreigner contacts" synced from your Exchange Email Account?
Is your device active on a BlackBerry Enterprise Server?
What is the version of your device software? Settings>About>Category OS (OS version) 10.1.x.x or 10.0.x.x
Who is your wireless carrier?
I look forward to your reply!
Goose947
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Attachments:
backup_info.png ‏14 KB

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