Missing contacts when sending messages

hi all
i have a 6500s-1 on ver 08.30 software,the problem is that when i want to send a text message some of the contacts are not selectable until you enter the phone book.also one or two of my contacts when they call or text only the number is displayed and not the name,this was ok on my old 6230.
any help would be great
paul

i believe that you have to go through the contacts in order to insert the desired recipient, also if you have more than one phone number for the same individual it will not show up as name but as the phone number, the phone gets confused and basically dismisses the name and goes with the number to display
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