Missing Data base in SAP B1

Dear Gurus,
I just upgraded my system yesterday to version 8.82 PL11 but the SBO cannot see the database. Please what did you think I have done wrong or I need to do to make my system see this. Also note that my system Siteuser Password cannot be changed as the database server cannot be seen in service manager. I have blow screenshot for your review.
Regards,

Dear Paramveer,
Thank you for your support, I Uninstall the server tool and reprocess as typical installation which now called for a new Siteuser password and I gave a new password to enable the system point to the missing data base. To that end my missing data base is now seen.
For the upgrade I do not have a test server on the server but I shall look into that later
Thanks to you and also Nagaran for your support.
Thomas,
To answer your question I use 2008R2.
Thanks

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