Missing DMG file for MAC download of Elements11
Purchased and downloaded Photoshop Elements11...file for download said it was for Mac/Windows. I am running Mac OS (10.7.5). Downloaded two files (one is a .exe file the other a .7z file). No DMG file (typical max install file name is present) to complete the install. Attempting to click either of the 2 files does not work (get an error message on the .exe and asks for an application to open the .7z file.....assume that is because those are Windows file formats).
Need some assistance on where to go now.
Two clarifications:
1.) I purchased the software, it is not a trial version.
2.) The software in question is Photoshop Elements 11, not Premier Elements 11 (the latter I think is video editing software, which is not what I have).
Again, my issue is that from the software download - regardless of whether I use the Akami Download manager or the alternate download method, it is not downloading the dmg version of the software which is necessary for Mac, which I am on.
Please advide correct next steps to allow me to successfully download this purchase.
Thanks,
Doug
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