Missing download request for MAM30_001

Hi everyone,
We are currently running MAM30 SP12. We have seen that one user sends his updated orders towards the middleware, but no download request is sended afterwards. This has only occurred once. Also some other users experienced this sometimes, but not frequently. When the user performs another sync, then everything is fine again.
Can this be a connection problem, GPRS problem? Is this something that is known for SP12?
We can't see anything strange in merep_mon, merep_log. We also did no adjustments to the client code to suppress this download request... Any ideas?
thx
Peter

Hello Peter,
MAM works in "ASYNC" mode by default. SAP MI lets applications work in SYN C or ASYNC mode. In the SYNC mode the data request and response occurs in the same cycle (time out permitting). In the ASYNC mode the request is sent in one cycle and the response comes back in the next cycle i.e. next Sync.
In the ASYNC mode of working when a request is sent the readily available response form the previous sync in the middleware is sent to the client.
You can change the behaviour of MAM to SYNC by changing the properties UPD_SYNC and DWN_SYNC to SYNC in the file ALMConfig.properties. One catch is that this property gets activated in MAM only when you click on the MAM link in the MAM home page.
Hope this helps.
Regards,
Dilip
http://www.indience.com
http://www.indience.com/index.php/products/mobile-asset-management.html

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