Missing drivers that won't install

This is my second 30gb iPod photo. The first stopped connecting to my computer, so apple replaced it. The new one would not synchronize at first, but I reset it a few times and it connected. It has been working on and off since then. Two weeks ago it simply stopped connecting. It shows up in the "unplug or eject hardware" box as an unknown USB device that does not have drivers installed. iPod updater does not detect it; neither does iTunes. As suggested in many other places in this forum, I downloaded usbstor.inf, only to find that it was already on my computer, and when I tried to have the computer install it, it automatically chose to install usb.inf instead, and then reported that driver installation did not work because the driver did not match the hardware.
I ran a virus scan, a spyware check, and have defragmented the drive- no problems. Service Pack 4 is installed (I am running windows 2000). The fact that this is the second iPod to stop working with this computer definitely suggests that the computer is at fault, but I think I've tried everything. All of the iPod/iTunes software is up to date, as is all the Windows software. I have tried resetting it many times, it is usually close to fully charged. When I plug the iPod into the computer, the charging icon sometimes shows up and sometimes doesn't (the same happens when I plug it into the wall- suggesting that the iPod is malfunctioning...). Please help.
30gb iPod photo Windows 2000

I occasionally encounter this as well. When it happens I go to the Driver Matrix page for my model ThinkPad on Lenovo's support site, then download and install the update manually. That's always "fixed" the problem for me. But yes, it is annoying.
Cheers... Dorian Hausman
X1C2, TPT2, T430s, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30

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View Solution.

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Please send KUDOs
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{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
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