Missing ebook

Hi to all Users of Adobe Digital Editions,
I have recently moved my ADE Library from one computer (OS:Vista) to another (OS: Windows 7). I transferred my library across to the Windows 7 computer and successfully registered it with Adobe AIR and the Adobe Digital Editions. I can open the free content and one book I purchased. However I am unable to open another purchased book (this cost me about $200 to purchase). The library window shows the front cover but I cannot open it and is has "Missing"across the front cover. Has anyone had this sort of problem and been able to solve it.
I am very disappointed that there is no way to access help from Adobe unless I call them on an International number at Pacific Time. I cannot see any facility to send an email question to them. Any solutions for this?
cheers,
Tim

I'd better explain that with me there's no 'old computer', it's the same one with an upgraded OS. Also, I knew exactly where the file was, though ADE didn't! I had a look round various possible sources of advice on the web; some suggested that I rerun the .acsm file used to install the ebook, but it was not in the ADE directory. I did come across a new version of ADE itself (2.0) so I installed that; and while it was downloading I noticed that the .acsm file I needed was still in the 'downloads' folder. So when ADE was installed, I reran the .acsm file, and a second copy of the ebook appeared in ADE and I could read it! I deleted the 'missing' ebook and all was well.

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local/qt5-declarative 5.3.1-1 (qt qt5)
local/qt5-location 5.3.1-1 (qt qt5)
local/qt5-quickcontrols 5.3.1-1 (qt qt5)
local/qt5-script 5.3.1-1 (qt qt5)
local/qt5-sensors 5.3.1-1 (qt qt5)
local/qt5-svg 5.3.1-1 (qt qt5)
local/qt5-webkit 5.3.1-1 (qt qt5)
local/qt5-x11extras 5.3.1-1 (qt qt5)
local/qt5-xmlpatterns 5.3.1-1 (qt qt5)
Last edited by bhrgunatha (2014-08-07 02:41:28)

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