Missing emails after upgrade

Hello,
Either my account has upgraded on its own or I chose the option on accident but all of my emails are currently missing. I have a student email and none of my messages are in any of the folders. There's no reason any of my emails should be gone unless I deleted
them. Please help me fix this problem and locate my emails. I called a number and of course there was no help that could be offered.
Thank you

Hi,
Can you see the missing emails when you view form web access?
Did you archive your emails by mistake? We can locate C:\Users\%username%\Documents\Outlook Files and check if there is any Archive.pst files in the folder. If so, open your Outlook, click File > Open > Open Outlook Data File > Select the .pst file,
click OK to open the data file to check if you can see your missing emails in Archive folder from Outlook folder list pane.
Regards,
Steve Fan
TechNet Community Support

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