Missing episodes of paid TV series. Where are they? How to get them back?
I downloaded a paid TV series back in 2011 and all of a sudden they are missing. They are not located in the Library. Where are they and how can I get them back?
Hello arthur1979,
Thanks for using Apple Support Communities.
Please follow the steps in the article below to download your previous purchases.
Download past purchases
http://support.apple.com/kb/HT2519
Take care,
Alex H.
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This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox -
HT1725 My phone reboot and now my ringtone are gone how I get them back
My phone reboot and now my ringtone are gone how I get them back
You can get your information back if you have previously done a backup in iTunes or iCloud.
http://support.apple.com/kb/HT1766
Go to this site and click on how to restore from backup.
This will help you with putting the information back onto your device. -
Hi I have a new iPhonei 4S and my ringtones are missing anyone know how to get them back. P. s I don't have a computer
When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details. -
all contacts gone after updating to OS5... any ideas where they went or how to get them back?
I did turn the contacts back on and it didnt work. I am hoping the wi-fi connection I am on at school is not compatible, and it will work when I get home. Thanks!
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Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.
Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Missing Templates in iphoto how to get them back?
I'm using Macbook Pro with OS X 10.7.2 , i have iphoto version 9.2.1 (628) , Now when i use email in iphoto and i want to use the templates so they are missing can someone help me how to get them back?
You'll need to reinstall iPhoto from the source it came from, i.e. the Software Install disk that came with your MBP or an iLife11 disk. If the MPB came with Lion install you'll have to download iPhoto from the App Store.
To reinstall iPhoto you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto and apply any needed updaters.
I may be presching to the choir here but in Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
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The songs disappeared from two computers and are grayed in on my iphone...I cannot play 192 songs...how to get them back or how to delete them from my phone so I can start over? I do not want icloud...I synced my phone to the computer and everything was fine for awhile...where did the songs go?
Because it says it's incompatible when it can't be, I got hope. I get error messages all the time with my iPod and iPhone that it cannot sync and that 'this device is not capapble of connecting to iTunes' stuff. I literally forget that happened, plug it in again and it works, I later realize that iTunes made a mistake, they do that.
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In my Finder window, the picture icons that usually show up next to the items are not there. i.e. in my sidebar, the little pictures that are usually by the Application, Desktop, Documents, etc items. Also, the back and forward arrows, list items and tasks don't show as well. Any ideas on how to get them back?
Hello AgentScaber,
You'll likely need to reinstall Mountain Lion.
OS X Mountain Lion: Reinstall OS X
http://support.apple.com/kb/PH10763
Cheers,
Allen -
i plugged my iphone into my desktop mac to put my itunes music on and now all my contacts and photos are gone can i get them back?
You can get your information back if you have previously done a backup in iTunes or iCloud.
http://support.apple.com/kb/HT1766
Go to this site and click on how to restore from backup.
This will help you with putting the information back onto your device. -
All of my titles, themes and generators seem to be completely missing from Final cut pro x. Do you know how to get them back?
Do you mean that when you click the title browser, for example, nothing is there?
Do you at least see several categories listed in the effects browser?
First make sure that you have nothing typed into the search box (not even spaces).
If you still see nothing, try this in order:
1) Window->Revert to Original Layout
2) Quit FCP X, delete preferences using Preference Manager (a free download from Digital Rebellion)
3) Download FCS Remover, and use it to completely remove FCP X. This will NOT delete your content, just the application.
4) Reinstall FCP X from the Mac App Store: log in with the same Apple ID that you used to buy FCP X, click on "Purchases", locate FCP X and click Install. -
hey everyone..i have attached my iphone 4 to lappy after a long time..itunes syncd all contacts now contacts are no longer in my phone.how to get them back in my ph.pls reply
Hi bluegrandpanash,
Thanks for visiting Apple Support Communities.
If you backed up your iPhone to iCloud before updating the software, first try the steps under "Restore from an iCloud backup" in this article to recover your data:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Best Regards,
Jeremy -
when to persons are using one apple ID and they sync their contacts to gather then first sync contacts are deleted. how we get it back?
You can share the same Apple ID for purchasng form the iTunes and app stores without any problems, but you should all used separate iCloud accounts with separate Apple IDs. (You are not required to use the same ID for iCloud and other services as you do for the iTunes store.) This will prevent you from ending up with merged data. You should also use separate Apple IDs for iMessage and FaceTime or you will end up getting each other's text messages and FaceTime calls.
This article may be of interest: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/, as well as this video: http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l. -
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You can redownload them from the App Store app.
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a few of my playlists are gone on my Mac itunes library with the new update does anyone know how to get them back? I'm so frustrated! Any ideas?
See also:
*http://kb.mozillazine.org/Lost_bookmarks
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox -
I've lost access to all my backups on my time capsule (18mnths.)I believe they are still on the capsule (97g)...any Ideas on how to get them back?
Thanks for the info.
Your "profile" is the information in your original post that tells us that you are using OS X (10.6.8).
We will assume that you are using OS X (10.6.8). If you are not sure what OS X you are using.....
Click the Apple icon in the upper left corner of the screen
Click About This Mac
Post back with the OS X Version number that you see there
In the meantime, please right-click on the Time Machine clock icon on the dock at the bottom of the screen and then click Browse Other Time Machine Disks. Select the other disk if it appears. See if your old backups are there.
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