Missing ExpressCard in T410s

I purchased a brand new T410s and when I opened it up there was no ExpressCard, just hard plastic where a bay door should be and it was molded into the body, which is weird because you can only order it with either an "ExpressCard" or "5-1 Media Bay" and I got neither.
Support has been horrible, tech support sends me to entitlement, entitlement sends me to sales and sales says to send back the laptop for a full refund.
That's like buying a car and when you come to pick it up it's missing a steering wheel and the dealer says, "Oh, nothing we can do here's your money back"
This is my first Lenovo purchase, I've been a happy Dell customer and loved their business support. I don't think I'll ever by a Lenovo product again. And since they would rather give me back my money then fix the problem, it makes it that much easier to go back to Dell.
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Deesugar,
I've responded on your other thread about this. Will help you get this resolved...
Apologies for the hassle.
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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Similar Messages

Missing Expresscard slot MB Pro 13''

The "Pro" of the MB stands for "professional".
Not wanting a 17" MBP for it's ugly big, on my 13" I'm missing the expresscard slot for connecting an UA audio interface. Instead the MBP has a SD card slot which I don't need.
You can find and buy a SD Card reader everywhere and connect it to any computer, but you won't find an USB or firewire adapter for special devices like the UA interface.
Doesn't appear professional to me. Very smart!!! Congrats!

Apple did away with the Express Card slot on the 15" MBP when it refreshed the model in June 2009. When the 13" MBP was introduced, for the first time, it came with an SD card slot. Only the 17" units have the Express Card port.
I'm inclined to agree with eww here. If you knew the 13" MBP didn't have the necessary peripheral ports, why buy it? If you wanted it anyway, then why complain when it didn't meet your news?
If you're looking to relay feedback to Apple, this isn't the place. This is - http://www.apple.com/feedback/macbookpro.html

No AES-NI Instructions on T410 / i5 560M

Hello,
Has anyone else had issues with AES-NI instructions missing on the T410? I just got mine, with an i5 560M, and neither TrueCrypt nor CPU-Z see the AES instructions as a capability for the chip. I've seen very little online about this issue, so a couple of things:
1. The i5 560M definitely supports AES-NI. Intel's site, and everyone else's, says so. The whole i5 line does.
2. I've tried this in both 64-bit and 32-bit Windows.
3. CPU-Z definitely has support for detecting AES-NI in processors that support it. I've even seen a screenshot of an i5 560M showing AES instructions in CPU-Z. Mine, however, doesn't show AES support. TrueCrypt confirms.
4. There are no settings in the BIOS pertaining to AES instructions.
This is a pretty big deal for me--AES-NI offers a huge performance benefit for those using encrypted drives through software like TrueCrypt.
I expect this is a BIOS bug, but does anyone have any other info?
Thanks!

Hello mate,
The wole i5 line doesn't support AES-NI but the 560M does.
What version of TrueCrypt are you using ? TrueCrypt support AES from the 7.0
Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
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Tomorrow's the day! Still undecided to go either 15" or 17". Thoughts?

Hello:
I am very excited. Tomorrow is the day I will be getting my first Mac ever. I am finally going to take the plunge. So far, the things I know I need on this new Mac are anti-glare and 2.8ghz. I just can't decide whether it is worth the extra $200 to upgrade to the 17" screen. Express card would be nice, but then that ALSO requires more money to spend (Express Card for a SD card reader, and possible ESATA or additional Firewire ports).
My uses? I will be using this computer for college and for recording music. Down the road I will be investing in Apple Logic, a Glyph drive, and an Apogee Duet for sure. Maybe more gear too, but for now, those WILL be my primary uses.
What do you all think? Any 15" users have any horror stories to share? Regrets? How about you 17" users? Should I get a Speck Hard Shell to protect the outside of the Mac? Any recommendations would be very, very appreciated! I have done so much research for the past 5 months and I'm so excited. Hope to hear some responses, people!
-Bud

Well maybe you've already gotten your new mac by the time you read this, but I'm just going to add my 2 cents about the 15". I'm a graphic designer and I use TWO large monitors at work, and having said that, I've had no trouble managing a smaller screen and getting work done on the 15". I don't even really notice too much difference - maybe it's that I'm so much closer to the screen on my MBP.
The big issue for me is portability because I take my MBP everywhere - and a 15" is a lot easier to lug around than a 17". I love mine - NO regrets.
The only thing is, I have the previous version of the unibody, which has the expresscard.... and I love the expresscard and use it all the time. I have a card reader and others which give me extra firewire and usb ports. I use all of them.
It would be a hard choice if I was buying the newest unibody in the 15" because of the missing expresscard slot. Too bad they dropped it.

Using ThinkVantage with T410 missing recovery partition.

I have just purchased a T410 with Windows 7 professional and a 320 GB hard disk from a local dealer. But I have noticed there is no recovery partition on the drive and it does not include any recovery media as well.
I want to make the backup of the my current system using ThinkVantage backup and recovery option. Can I still create a backup of my cruently intalled windows drive and programs.

It was supposed to come with Win 7 Pro, I suggest contacting the place you got it from:- http://www-307.ibm.com/pc/support/site.wss/quickPath.do?quickPathEntry=2522PY4
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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T410 - missing recovery partition

Hi everyone
I've recently bought new T410 type 2537-A11 with WIN7 PRO sticker beneath a battery. Surprisingly, when I first launch OS, it appeared WIn7, but Home Edition. Moreover, I can't find recovery partition on hard drive!! I have no recovery discs. Probably, the seller did a "switch" OS and deleted recovery partition. Of course, the seller made no response after I described the problem. What can I do with it? Do I have to live without recovery partition or call Lenovo Poland for help (can they manage recovery discs or sth else)? Thank you for any help
T420s type 4171-7FU
Solved!
Go to Solution.

According to your product number you should have the bluetooth. If you press Fn + F5 and with the wireless switch in the on position, does your bluetooth option comes up?
Regarding the recovery discs, i would imagine any T410 recovery media would be compatible with each other. You can purchase it from Lenovo directly.
Product: ThinkPad T410 2537-A11 [change]
Operating system: All [change]
Original description: i5-520M(2.4GHz), 4GB RAM, 160GB 5400rpm HD, 14.1in 1440x900 LCD, Intel 5700MHD, CDRW/DVDRW, Intel 802.11agn wireless, Bluetooth, Modem, 1Gb Ethernet, UltraNav, Secure chip, Camera, 4c Li-Ion, Win7 Pro 32
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Lenovo T410s recovery windows 7 failed to start after the system instalation.

I've got a problem with the laptop Lenovo T410s. I've put the new HDD on it (tried even the same with a different HDD too), and started to instal WIN 7 64-bit from the recovery disks. I used to do it many times so far with different Lenovo laptops without any problems. But this time, a while before the end of the instalation (when processing the sdrivebackup.wim) it stops and comes with a statement: " the recovery process has been finished, please ...." (but I see that the progres bar is far awayfrom 100%) , and finishes the instalation, reboot the computer and it comes the screen with the statement from the Windows Boot Manager:
"Windows failed to start. A recent hardware or software change might be the cause. To fix the problem (...)
File: \Windows\system32\winload.exe
Status: 0xc000000f
Info: The selected entrycould not be loaded because the application is missing or corrupt"
I read a lot about the ways to solve similar problems, but they don't work on my case. The strange thing is, that I can instal WIN 8 or WIN7 from regular Windows instalation disks (not from Lenovo recovery, but from normal universal Windows instalation disks).
As I told before, I tried it in 2 different HDD disks with the same effect. It looks that the recovery instalation stops before the end without instaling some files which are missing later during starting the system.
Anybody can help me with that problem?
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Go to Solution.

It doesn't quite sound like it based on your reported error messages, but are you trying to do recovery to an advanced format HDD? (one with 4k-byte sectors)
I ran into that issue on a T400. The recovery media would run to completion then error out - with a somewhat different message IIRC.
There weren't appropriate drivers for an AF drive, and I couldn't find a solution. There's no way (that I know of) to inject drivers into recovery media the way one can with install media.
If this is an AF drive issue the only way to get around it may be to install to a non-AF drive (usually a small-ish one) and then clone to your new drive.
I may be totally off in left field here - just tossing it out as a possibility.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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User Guide missing from downloads

I've noticed that the User Guides are now missing from the downloads for various models. Is there a reason for this ? Although you can still retrieve them via Google, I was just easy finding them on the download page.
Owner & Operator of the following:
● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
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★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

Majestic,
I've routed this to the eSupport team. Should hear from them soon
Thanks!
WW Social Media
T61, T410, x240, Z500, Flex 14
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Can't create a WPA2-Enterprise wireless connection; missing Microsoft: PEAP

OS: Windows 7 64-bit Enterprise
Hardware: Lenovo T410S w/Intel 5300 ABGN Wireless
If I try to build the wireless connection manually and choose WPA2-Enterprise, then click next, I get 'An unexpected error occurred.' and no options to configure; just close.
I then tried to create a Preshared Key WPA2 connection. This worked fine. When I go to edit the connection, I have the ability to select the WPA2-Enterprise options, however in the list of Network Authentication methods (under Security Tab), I don't have
the Microsoft: PEAP or SmartCard options. I only have Cisco: LEAP,PEAP,EAP-FAST and Intel: EAP-SIM,EAP-TTLS,EAP-AKA (6 entries).
It's my theory that because the Microsoft options are missing, the wizard gets the unexpected error. I'm wondering how I get the MS ones back.

Hi,
Thanks for posting in Microsoft TechNet forums.
Do you have Symantec installed? It is said the issue could be due to conflict with Symantec Endpoint Protection. Please uninstall\reinstall Symantec
if it is there.
Best Regards
Magon Liu
TechNet Subscriber Support
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[T410s] Lenovo Software doesn't work for me

Hi,
System:
- T410s 2912 W69, (8 GB RAM)
- Windows 7 Prof. 64bit
The following software is installed on my system: Office Prof. Plus 2010 (64bit), SQL Server 2008 R2 (64bit), Visual Studio Ultimate 2010, Sybase Powerdesigner 15.2, Adobe Reader 9 and Kaspersky IS 2011.
Since some days nearly the whole Lenovo Software doesn't work. The only exception is System Update 4.
When I try to start e.g. Lenovo Toolbox I get the error message "ThinkVantage Toolbox doesn't work...". A View into the Windows solution center offers the following message:
Beschreibung
Stopped working
Pfad der fehlerhaften Anwendung: C:\Program Files\PC-Doctor\pcdrcui.exe
Problemereignisame: CLR20r3
Problemsignatur 01: pcdrcui.exe
Problemsignatur 02: 6.0.5692.7
Problemsignatur 03: 4c87004b
Problemsignatur 04: PresentationCore
Problemsignatur 05: 3.0.0.0
Problemsignatur 06: 4b594d40
Problemsignatur 07: 5017
Problemsignatur 08: 0
Problemsignatur 09: System.TypeInitialization
Betriebsystemversion: 6.1.7600.2.0.0.256.48
Gebietsschema-ID: 1031
The same problems occured in starting e.g. the lenovo power manager, the fingerprint reader etc. and the graphics properties window (gfxui.exe)
Beschreibung
Stopped working
Pfad der fehlerhaften Anwendung: C:\Windows\System32\GfxUI.exe
Problemereignisame: CLR20r3
Problemsignatur 01: gfxui.exe
Problemsignatur 02: 8.15.10.2154
Problemsignatur 03: 4c2053e7
Problemsignatur 04: PresentationCore
Problemsignatur 05: 3.0.0.0
Problemsignatur 06: 4b594d40
Problemsignatur 07: 5017
Problemsignatur 08: 0
Problemsignatur 09: System.TypeInitialization
Betriebsystemversion: 6.1.7600.2.0.0.256.48
Gebietsschema-ID: 1031
I also try to reinstall the ThinkVantage Toolbox via http://web.lenovothinkvantagetoolbox.com/index.html. The installation fails with the following protocol:
Informationen über das Aufrufen von JIT-Debuggen
anstelle dieses Dialogfelds finden Sie am Ende dieser Meldung.
Ausnahmetext
System.UnauthorizedAccessException: Der Zugriff auf den Pfad "full_5692_08_64_00.exe" wurde verweigert.
   bei System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive)
   bei System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive)
   bei appupdater.utility.ProcessLauncherManager.DeleteFiles(String exePath)
   bei appupdater.utility.ProcessLauncherManager.LaunchProcess(String exePath, Boolean bWaitForExit, Int32 sleepInMilliSeconds, String buildID)
   bei appupdater.formcontrols.download.DownloadProgressFooter.LaunchInstall()
   bei appupdater.controllers.UIBuildIDManager.NotifiyDownloadDelegate.Invoke(Boolean bFlag)
   bei appupdater.controllers.UIBuildIDManager.UpdateDownloadComplete(String buildID, String saveFileName, DownloadStates state)
   bei appupdater.utility.DownloadLargeFile.m_webClient_DownloadFileCompleted(Object sender, AsyncCompletedEventArgs e)
Geladene Assemblys
mscorlib
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.4952 (win7RTMGDR.050727-4900).
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll.
mscorlib.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.4952 (win7RTMGDR.050727-4900).
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll.
appupdater
    Assembly-Version: 1.0.5551.3.
    Win32-Version: 1.0.5551.03.
    CodeBase: file:///C:/Users/STEPHA~1/AppData/Local/Temp/nsk41D2.tmp/appupdater.exe.
System.Windows.Forms
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.4927 (NetFXspW7.050727-4900).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll.
System
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.4927 (NetFXspW7.050727-4900).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll.
System.Drawing
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.4927 (NetFXspW7.050727-4900).
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll.
System.Configuration
    Assembly-Version: 2.0.0.0.
The rest of the software mentioned above works great and fast. Only the Lenovo software doesn't work. This is rather annoying, because I can't change e.g. important property values in the power manager.
I've deinstalled and installed (manually) again graphics driver as well as the troubleshooting software without success.
What shell I do now?
Regards
Dorian
Moderator edit: Title adjusted to better reflect message content

Dorian,
You found me! Thanks for the logs. They confirmed what I was suspecting: a font problem is causing any application built on Windows Presentation Foundation (WPF) to crash. Based on our research there are two potential issues. The fixes are pretty easy.
One or more of your installed fonts does not have a proper date/time
The Registry may have some invalid font path entries
To Detect and Fix the Font Invalid/Missing Date Problem
Open an elevated command prompt (CMD.EXE) and navigate to C:\Windows\Fonts\
Save a font listing to your desktop with the command: DIR *.* /tw /od > %USERPROFILE%\desktop\fontlist.txt
3. Open fontlist.txt with notepad.
4. Remove any fonts with a missing or invalid date (January 1, 1601 for example). Easiest way to do this is by opening Windows Explorer, going to the fonts folder (C:\Windows\Fonts\), and removing the offending fonts.
5. Open LTT or one of the other TVTs to see if the problem is solved. If not, continue with the next section.
To Detect and Fix the Font Registry Problem
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. I cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk!
Open the Registry Editor (REGEDIT.EXE)
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts
Scan the "Data" column for each font looking for any illegal path characters
If any are found, remove the offending characters. Here are some blogs that may offer additional insight: http://code.logos.com/blog/2009/11/how_to_crash_every_wpf_application.html and http://alissonsol.blogspot.com/2009/02/when-wpf-applications-dont-start.html
Let me know how it goes.
Stephen Streufert
Senior Product Marketing Manager
PC-Doctor, Inc.
http://www.lenovothinkvantagetoolbox.com

Do you need an adapter to plug firewire into an expresscard slot?

Hi,
I was wondering if you need an adapter to plug a firewire cable into an expresscard slot? also does it accept both firewire 400 and 800? what else does the expresscard slot do?

The expresscard slot does nothing by itself. It is the modern equivalent of the pcmcia or PC card slot. It is an interface that allows you to plug in an adapter card that does whatever function the designer of the card built into it. If you need to connect a peripheral that the MBP doesn't have an interface for, you look for an expresscard that implements the missing interface.
This link
http://en.wikipedia.org/wiki/ExpressCard
will tell you all about the slot.

Display Questions for Current T410s Owners

Hello all,
I am in the market for a new laptop and I have boiled it down to the T410s. There is only one issue that concerns me about the actual laptop, the max resolution size. Currently I am using a 15 incher @ 1920x1200 which gives me lots of screen real estate. I do not find the text at all hard to read and I know that it would be presumably smaller even at 1080p on a 14 inch screen which probably wouldn't bother me either.
My questions to the board are:
Has anyone been in the same boat and actually bought a T410s? Do you miss all of the screen space that you used to have or did you just get over it?
Also has anyone successfully replaced the screen with a higher resolution option? Even a 1650x1050 wouldn't be a bad option. This could include unofficially supported screens among other things. Basically, just wondering if a screen change out would work.
Thanks!

I don't think a 1680x1050 screen panel exists for the 14.1" size.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

Presentation Director for T410?

Hi all,
I just got a new T410 Thinkpad for work and it looks like none of the ThinkVantage software is loaded - the OS is Windows XP SP3. I already miss the Presentation Director so I can Function-F7 my way to different monitors at home and work. Is there a way I can just install Presentation Director? Where do I find and download this software?
Thanks in advance for any help you can provide!
Ricky
Solved!
Go to Solution.

RickyS,
Download the ThinkVantage System Update and select all the applications from there. Since you do not want the wifi manager (Access Connections) then you can leave it untick.
//JameZ
Check out the Community Knowledge Base for hints and tips.
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X240 | 8GB RAM | 512GB Samsung SSD

Help with Four Keycaps T410

I recently got a T410 for my aged Mother to keep in touch via skype/email etc, but four of the keys are missing the character - M N A and R - a
As she has impaired vision and coming to this technology late, it is causing her a lot of frustration when trying to type. I have looked on ebay for some keys butthese characters always seem sold already. So a request to any user with parts/dead keyboard that may be able to help me?
Thank you if you can.
Type 2537 T410 - the white style conector.
T410 key connector type

They're still being sold here http://www.replacementlaptopkeys.com/ibm-thinkpad-t410-laptop-keys-replacement/.
Or am I missing something?

Laptop returned from service depot with a missing cap

I just had a ThinkPad T410s returned from a service depot here in Canada. It was sent in to replace a small part on the underside of the laptop, which was repaired. However, it came back with one of the screws on the display missing it's cover. Based on some other posts I had read on here, I took pictures of the laptop when I packed it to go to the depot, so I know 100% that this part wasn't missing when I sent it in for service.
Link to picture
I've called support and I asked them to just send me the cover so that I could snap it on. However, they said they could not find a part # for it, so I'd have to send the laptop back to the depot for service again. Can anyone on identify the kit that would contain this part so that I can avoid this? In the service manual I see three different kits that include "Screw cap, thin" but I'm not sure if that's the part I need or not:
75Y4472 Screw kit for T410s and T410si
45M2673 Seal kit
45M2674 LCD miscellaneous parts
I'm quite irritated that I have to deal with this at all.
1) I don't know why they would have touched the LCD screen in the first place to replace a part on the bottom of the laptop.
2) It demonstrates a lack of detail on the service depot's part: a workbench should be checked to make sure no parts are leftover that weren't there when the laptop was unpacked. And even if the part was missing when it arrived, good customer service would be to replace it.
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules
Current: ThinkPad Tablet 2 | 64GB // ThinkPad T440s | i7-4600U | 12GB | 512GB SSD | FHD MT
Previous: ThinkPad T420s // ThinkPad T410s
Solved!
Go to Solution.

Lookup a local service authorized dealer in your area (lists from this site). Take it in and/or call and see what they can do. I would not let it out of my hands again or at least not to the same location.
T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
Windows 7 Home Prem - 64bit w/8GB DDR3

Missing ExpressCard in T410s

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