Missing external hard drive

Hi. I've been using my external HD for the last few days but since this morning it doesn't show up on my macbook pro. Not on finder nor on the desktop. Neither on Disk Utility. It's not a problem of showing the hard drive, it's more like the computer can't read it. All the preferences are set to show the icon on desktop and on finder. Then... I plug the same HD on my imac and it works out just fine, which means to me that there isn't a problem with the HD! I don't know what to try anymore. Please help. Tks!!

Is it a USB-powered drive? If so, can you hear it making a faint clicking or whirring sound when plugged in?
If so, it isn't getting enough power from the USB port.

Similar Messages

  • Removing Time Machine backups for (missing) external hard drive

    My Time Machine was backing up everything, including external hard drives.
    One of the external drives (ORIGDRIVE) started hardware failures.  I added a new external drive (NEWDRIVE) and used Finder to copy files over (some via RAID and some from the Time Machine copy a month before the problems cropped up).
    Then I ejected and unplugged ORIGDRIVE and shipped it back to the manufacturer.
    The problem is that the Time Machine still has all those copies from ORIGDRIVE eating up disk space, but I want to keep a year's worth of monthlies for all the other drives (just in case another drive fails soon).
    Since ORIGDRIVE is not mounted, Time Machine doesn't show me those files so I can use the "Delete All Backups of" option within the GUI.
    If I try renaming NEWDRIVE to ORIGDRIVE, what I get instead is ORIGDRIVE 1 .
    We're talking dozens of TB here, so reformatting the Time Machine volume and starting over maxes out the system and leaves me flying without a complete backup for most of a week, something I'd rather avoid.
    Suggestions?

    My Time Machine was backing up everything, including external hard drives.
    One of the external drives (ORIGDRIVE) started hardware failures.  I added a new external drive (NEWDRIVE) and used Finder to copy files over (some via RAID and some from the Time Machine copy a month before the problems cropped up).
    Then I ejected and unplugged ORIGDRIVE and shipped it back to the manufacturer.
    The problem is that the Time Machine still has all those copies from ORIGDRIVE eating up disk space, but I want to keep a year's worth of monthlies for all the other drives (just in case another drive fails soon).
    Since ORIGDRIVE is not mounted, Time Machine doesn't show me those files so I can use the "Delete All Backups of" option within the GUI.
    If I try renaming NEWDRIVE to ORIGDRIVE, what I get instead is ORIGDRIVE 1 .
    We're talking dozens of TB here, so reformatting the Time Machine volume and starting over maxes out the system and leaves me flying without a complete backup for most of a week, something I'd rather avoid.
    Suggestions?

  • I downloaded some videos to Premier Elements 13 from external hard drive but now the external hard drive is damaged. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open

    I downloaded some videos to Premier Elements 13 from an external hard drive but now the external hard drive is damaged. While setting up my new MAC the external hard drive was dropped and I have been told by an outside source they could not retrieve the files.  It had 4 years of photos and videos on it. I remembered that I had downloaded some of the videos from the external hard drive (before it was broke) to Adobe Organizer 13 when I installed the Adobe 13 on my MACOS X 10.9.5.  I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open these videos?
    Any input is greatly appreciated!! I am sick over losing the videos and had a little hope on Adobe Organizer until I was unable to open them.  I am thinking it is due to my external hard drive not being plugged in. I thought when I transferred from the external hard drive to Adobe 13 that it would be there without the external hard drive needing to be attached but maybe I did something wrong.
    Thanks again for any help!!!!

    jnrmendonca
    It had 4 years of photos and videos on it.
    To what did your camera record those photos and videos - camera's internal memory, inserted memory card, other?
    Any remote chance that the latter may still exist for you to use to download the camera files to your new external hard drive?
    ATR

  • I recently transferred my ITunes library to an external hard drive.  I made sure to copy all the data from the saved location.  After the transfer I noticed that a lot of albums are missing the first song and some recently purchased albums are missing.

    I recently transferred my ITunes library to an external hard drive.  I made sure to copy all the data from the saved location.  After the transfer I noticed that a lot of albums are missing the first song and some recently purchased albums are missing.  Is there any way to recover the data?  Thanks for any help.

    I may have found an answer here:
    http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive
    They only thing I can assume is that my external hard drive was slow to start and iTunes defaulted to its old directory (see the last paragraph at the link above). However, once my external was recognized shouldn't everything have fixed itself?
    Message was edited by: williamson42
    Message was edited by: williamson42

  • Moving and copying events and projects to an external hard drive using Imovie09-Source clip is missing

    Some background on what I am doing is importing all of my home video into an event in IMovie. Since DVD's can only hold about 2 hours of footage, I am making a new project for each 2 hours so I can burn the footage onto a DVD. I want to make space on my internal hard drive so I am trying to move the projects that are completed to an external drive. Because I also don't want to lose any footage I have imported into the event I am also copying the home video event to the external drive. (didn't want to move it yet until I know what i am doing, just in case it is lost somehow).
    I tried moving a project to the external drive (it was a slideshow for my daughters first birthday which contained photos and video clips from the event that was already copied to the external drive). The project did move to the external hard drive but on the video clips there is a yellow triangle that says source clip is missing. I am moving and copying from within Imovie and NOT the finder so I don't understand why it says the clip is missing when it is definitely a part of the event that is already on the external drive.
    What is interesting is the source clip is missing error showed on the first birthday project but it did NOT show as an error when I moved the 2 hour home video project. (All of the video in these projects are coming from the same home video event)
    I am trying to make sure that when I move the projects permanently off the internal hard drive and onto the external drive, that I am not losing any part of my projects. I want to be able to easily move them back and forth if needed without any missing files.
    Any suggestions as to why I am still receiving the yellow triangle?

    As I can't see what you are doing, I can't tell you what you might be doing wrong.
    You could try trashing the preferences.
    Many weird things happen as a result of corrupt preferences which can create a vast range of different symptoms, so whenever FCP X stops working properly in any way, trashing the preferences should be the first thing you do using this free app.
    http://www.digitalrebellion.com/prefman/
    Shut down FCP X, open PreferenceManager and in the window that appears:-
    1. Ensure that only  FCP X  is selected.
    2. Click Trash
    The job is done instantly and you can re-open FCP X.
    There is absolutely no danger in trashing preferences and you can do it as often as you like.
    The preferences are kept separately from FCP X and if there aren't any when FCP X opens it automatically creates new ones  .  .  .  instantly.

  • I have Lightroom 4. My external hard drive crashed and now my file is missing from the hard drive.In Lightroom, it has ? on the photos used. I've backed up the photos onto another hard drive and wanted to use it so I can work on my folder of images. Can s

    How can I use my backup external hard drive to sync into Lightroom and still work on the same photos I was working on and get rid of the ?. The photos are on a folder so I need to someone sync the folder into Lightroom. Please help!

    When I right click on an image, then went to Go to Folder in Library, it pulls up the new external hard drive where I made the new link. When I try to work on the photos, the image still says file image is offline or missing. When I right click on the image to Show in Finder, it says the image could not be used because the original file could not be found. I eventually did click on their locate and found the image. When I linked those two together, a few minutes later ALL the "?" went missing and now IT WORKS!!!!
    That was weird!
    Hope this helps someone else in my predicament.

  • Entire iPhoto pictures missing from external hard drive.

    Hello, I have already posted this problem but I'm not sure it was clear enough and not getting the response I needed. I had a Jan 2011 white laptop came with snow leopard, and I upgraded to Lion. A good few months ago, my daughter splashed a small amount of water on it, whilst it was turned on and open. I dried off the water I could see, and the mac was still working so I assumed it was ok. (At this time it had a very low battery and was not connected to a power source) Later on in the afternoon, forgetting about the incident, I did the unthinkable and plugged in the power lead. Result: nothing, the laptop would not boot up, I tried a few times, even holding down the power key for extended time but nothing. I eventually gave up  and got myself a new macbook 10.9.2 then two days ago, took the old burnt out laptop to a place to get them to remove the hard drive and fit it in a case for me with a usb connection. They done this, I  got home and connected the external hard drive off my old mac into my new mac, success I could see it but when I tried launching I photo from the external HD (old lap top) on my new mac. (I didn't realise there would be a software issue which is obvious now)The new mac with mavericks said it could not open iphoto. So I tried searching for the photo files manually on my external hard drive (but there was nothing)  The user files were completely empty. It showed hardly any bytes (indicating I had nothing) My itunes files where gone too, and I could find no files I needed that were originally on my old (mac/ now external harddrive) The only items that were intact were the documents in the documents folder and the applications. I took the external hd back to the repair shop and they said they could not find them. They said they would charge me £100 for an attempted recovery  of data which I 'm now not sure what to do, as I'm unsure what has happened. I desperately would like to get some of the data back, i;e (some files from desktop and photos)  as frustratingly  it was not backed up....
    My questions are:
    1.Would trying to open iphoto, and itunes from my  external HD with earlier software in  10.9.2 Mavericks cause me to lose data (including desktop files) ?
    2. Could the water damage be the issue for destroying the data? (although other data is still there)
    3. Is it likely the files are still on my external hd and I just can't see them (although the low bytes seems to indicate perhaps not)
    4. Is there a reliable data recovery program out there someone can recommend I can get and use that may recover the files, and do I download it on my new mac, and direct it to the external hd?
    5. Would apeture locate the missing iphoto picture files  from the external HD and integrate it into the library on my mavericks?
    6. Could the problem be caused by leaving the HD in my old(water damaged) laptop for so long before I tried rescuing it?
    Any light on situation much appreciated. Apologies if this issue already been aswered, I did scour but did not see help I needed.
    Thanks in advance

    Hi  T,
    Thanks again for reply.  Just checked my mac for the first time without the external HD attached. I had a hard time trying to get back into this site on my new mac. Now I keep getting a pop up that says (https:// discussions.apple.com bad gateway) with ok button every every 30 secs or or something after that I can't type except if I click ok. Prior to that I had some message telling me something about proxy server gateway no access or something. Not happenign on other sites so perhaps just a random error, (hope I have now not picked up a bug or another insidious thing from some site whilst trying to resolve my old HD probs....)
    Extremely annoying!!
    Well I checked as you asked. This is the process.(if you can tell me how to take a screen shot I will do it, but at moment I don't know how to do that exactly)
    At the moment I have got my HD showing on my desk top Top RH corner, like they used to in the good old days before it all changed. I do this, because everything is conveniently placed in one place. Call me old fashioned I guess..
    (Not to change the thread but this pop up thing is driving me mad...)
    If I doubleclick on that by default it opens with five folders in it, I;E applications, library, system, user information, users.
    When I click on Users.
    It is here I find the user  file  with a user name that I have NEVER entered into this new mac, (especially with old MAC HD attached as I did not want any confusion) I even re-named my  old HD (OLD mac HD)
    This new user file even has the icon of  a HOUSE instead of a folder, which is something off older OS as far as I know, I never saw it in mavericks before attaching this encased contraption which is just a metal box as far as I see that holds my old HD, but annoyingly done by someone that may not have known what they were doing..
    Why the heck is it there? It should not be there!
    When I click on this old (home folder) as that is what it used to be, and that was the name of my OLD HD before it got the name (old mac HD) which now I think of it, was not changed by me by default... which is a thought.. I only added the word OLD to it..
    Well it has all my default folders such as desk top, docs, movies, pictures ect.. When I click on pictures I  have my new iphoto library and another folder called root which has the salvaged files I saved there from the recovery software Stellar Pheonix which I downloaded a couple of days ago but can't actually open with preview anyway. I tried to do it with an old version of CS 5 photoshop to see if that would work, but I could not get photoshop to open in mavericks even after java update)
    The interesting thing is is: if I go to system preferences in my dock I click on users it only has the user folders I specified that should be there on my new mac.
    now peeved.  and this annoying pop up.....Situ does not seem to be getting any better!
    Instructions please how to post screenshot..
    PS sorry about LONG POST

  • Missing photo links - changing name of external Hard Drive location

    I have searched for the answer to this high and low without success if someone can help...
    I have a large collection of photos that I store on an external firewire hard drive (too many to store on my macbook pro). My iphoto library is on my Mac and when importing photos to iphoto I did not import the files so the originals remain on the external hard drive and are therefore linked to in iphoto.
    I did it this way, rather than storing the library database on the external drive, so that I could access the information and thumbnails when travelling and not connected to my external drive.
    I've upgraded my external hard drive and it will have a different name. I need to transfer all the photos across to the new hard drive.
    Is there a quick way to reconnect all my original photos when transferred to the new hard drive or a better way to transfer them? Having tried to copy them across manually, obviously as expected I get a missing photo exclamation mark and am asked to browse to the file to relink. This is OK to reconnect one or two photos, but would take me forever with 17,000.
    I remember Adobe Photo Album had a command reconnect missing files, and it would go off and search for the files you may have moved location (or changed the directory name in which they were held). Is such a function available in iphoto? I've tried the iphoto re-build functions, but this doesn't look in other attached volumes for the photos.
    Alternatively, is there a way to edit the iphoto library database to do a search and replace of the Volume name to the new name and reconnect the link to then photos? e.g. Can you manually edit the albumdata.xml file (and would this be the file to edit) for example, and rebuild the database with Photo Library Manager?
    Can you re-import all the photos from the new location, and rebuild the links that way, or does this create duplicate entries and not merge album, keyword event data etc for each photo?
    My last resort is re-importing all the photos again, but of course I'd loose all my keywords, albums, events and other info I've spent a long time entering into iphoto.
    Thanks
    Phil

    I just wanted to close this off to say that my solution worked fine and my iphoto libraries are up and running in perfect order again. And to summarise the solution so you don't have to read the entire post above.
    This solution is for those wanting to have the iphoto library on your Mac and store the original photos linked elsewhere on an external / network drive (i.e. not imported into the iphoto library). Then you want to change the location where the originals are stored (say for example you get a new bigger external Hard Drive - like I did), and that new location will have a different name. Most people recommend importing the photos into the iphoto library, keeping everything together, and this can then be moved anywhere and accessed.
    So to summarise, if you are moving original photos linked into iphoto:
    1. Back up everything you can first...
    2. First try moving the files (not copying and deleting) - the aliases may reconnect, especially if they are on your main HD. You may need to manually reconnect one file in each sub-directory.
    3. Move your photos to your external HD / network drive. Note if the new place has the same name as your old external HD then the aliases probably won't need to be fixed.
    4. Download and install File Buddy or similar Alias 'fixer'
    5. Go to your iphoto Library, right click, "Show Package Contents"
    6. Copy the "Originals" directory to another location so that file buddy can read it.
    7. Run File buddy, fixing the aliases in your copy of the Originals folder, pointing to where you've moved your photos too (restrict the directories as much as possible where you point file buddy to search for the missing files to speed it up). You will only have issues if you have multiple copies of the same file - i.e. that have the same file name and creation date, and file buddy will give you a list of these. This in itself is a good check to see you don't have the same file in two places - I only had issues with folders of photos that I'd been given from family in which there were multiple copies of the same photo. I've now cleaned these up, saved space and ran file buddy again to finish the job off.
    8. Finally, move this now fixed "Originals" folder back into your iphoto library (package contents) - writing over / replacing the original "Originals" directory.
    All being well, should be fixed!
    Just to share with you the benefits I find of having my photos stored on an external HD and the iphoto library on my Macbook:
    -- Saves space on my limited internal HD
    -- others can access the photos, set up and manage their own iphoto libraries pointing at the same originals, and we don't need two copies of the original files
    -- I can access the iphoto library and manage albums, add keywords, titles, etc when not connected to the External HD, though you're limited to viewing the (not too small) thumbnail pictures iphoto stores in its library
    I'm loving iphoto even more now, it makes managing and viewing my 1000's of photos a pleasure.
    Cheers
    Phil

  • Missing files on external hard drive and unable to delete items in trash

    When my external hard drive is connected I am unable to eject it because it says it is in use. I have tried shutting every program, but the message still occurs. I have also noticed that I can't empty my trash can when the external hard drive is connected, and that it appears empty when it is ejected. There are also missing folders on the drive. I am able to see the timemachine backup folder, but I can't open it properly to access the data.

    With the External HD connected to the AEBS, I went to File -> New -> Folder and named the folder. I had done this a few times, as well as created a few new ones using Picasa and cutting/pasting them into the appropriate folder. I did that a few times. Then one more time I went to File -> New -> Folder on the EHD (not Picasa), named it and hit enter. I got a message saying can't do it because folder doesn't exist. Properties showed correct amount of GB used/remaining. so I know it's there. Latrer I connected directly to PC and folders were there and could be manipulated. I tried reconnecting EHD to USB hub in AEBS and it won't show up as a drive under Computer, but under Network -> <AEBS name> -> drive name.

  • I imported files from an external hard drive to Itunes on a new computer.  they imported & play fine, but the ratings & playlists are gone & i am unable to update any info.  I found a file name playlist on old drive & imported now most files are missing!

    I imported files from an external hard drive to Itunes on a new computer.  they imported & play fine, but the ratings & playlists are gone & i am unable to update any info.  I found a file name playlist on old drive & imported now most files are missing!  Help!

    Can you locate the iTunes Library.itl file on the old drive? Ideally you would have simply copied over the entire iTunes folder structure from <User's Music> on the old computer into <User's Music> on the new one to transfer the library will all playlists, ratings, play counts etc. intact.
    tt2

  • HT4927 I have just downloaded iPhoto from the app store. The photo library from my old laptop was backed up on an external hard drive and I retrieved the photos from there.  Now when I open the photos on my new Mac Book Pro, they are small - am I missing

    I have just downloaded iPhoto from the app store. The photo library from my old laptop was backed up on an external hard drive and I retrieved the photos from there.  Now when I open the photos on my new Mac Book Pro, they are small - am I missing something?
    I am using 10.8.2 Mountain Lion btw

    I dragged the Photo library icon from the backup drive on to iPhoto on the laptop
    That means you imported one Library to another.
    Never import one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
    So the reason you're seeing small photos is because you're seeing the iPhoto thumbnails from the back up library.
    So, what to do?
    Do you still have the back up? If so, trash this bunged up library and restore from the back up again. HOw to restore will depend entirely on how you made the back up, but no version of restoring includes importing the library.
    Regards
    TD

  • I moved my FCP events and projects folder onto my external hard drive and now everything is gone on FCP.  When I tried to reload those folders onto FCP nothing happened.  I still get the missing files image.

    I moved my FCP events and projects folder onto my external hard drive and now everything is gone on FCP.  When I tried to reload those folders onto FCP nothing happened.  I still get the missing files image.  When I try to import the folders manually something pops up that says it is incompatable.  It is possible to retrieve everything that was lost?

    "When I tried to reload those folders onto FCP nothing happened"
    Brownale6 how can  u reload folder in to FCP.
    As you said folders are moved to external disk but have you checked it should be like this
    For Event
    external disk>Final Cut Events>your event folder.  
    For project
    external disk>Final Cut Projects>your project folder.

  • HT2479 I recently updated the iMovie app and now all my events are missing from the event library, although they seem to be on the external hard drive...how do I restore all the clips (I have begun to edit the clips down) I am a recent PC convert, thanks

    I just updated the imovie app and all the clips from the event library are now missing, although they seem to be on the external hard drive...I am a new mac user, so please help...thanks...

    I just updated the imovie app and all the clips from the event library are now missing, although they seem to be on the external hard drive...I am a new mac user, so please help...thanks...

  • I am trying to burn CDs to an external hard drive to conserve space on our laptop. When I change the file location it says the folder on the external drive is invalid. Am I missing a step?

    I am trying to burn CDs to an external hard drive to conserve space on our laptop. When I change the file location it says the destination folder on the external drive is invalid. Am I missing a step?

    It does, but that's definitely strange.  Try showing all hidden files and folders on your Mac to see if that helps.
    To do this, head to Applications -> Utilties -> Terminal and type:
    defaults write com.apple.finder AppleShowAllFiles TRUE -> Press Enter
    killall Finder -> Press Enter
    Then navigate out to your iPod again via the Finder. Any luck now?
    B-rock

  • I have just updated to Final Cut Pro 10.1.4 - I have updated Projects and Events on my external hard drives (off the File menu). It's says under several project 'missing file' - but they were all there working fine before I updated.

    I have just updated to Final Cut Pro 10.1.4 - I have updated Projects and Events on my external hard drives (off the File menu). It's says under several projects 'missing file' - but they were all there working fine before I updated. I am working off 2 external drives - not sure if that would make a difference.

    After the update each seperate connected drive should now have a seperate Library.
    The older Projects and Events folders would have to be at the top level of those drives go be seen and updated.
    Were all the necessary Projects and Events in the corrrct place before updating?
    Al

Maybe you are looking for

  • My lumia 620 is not updating to cyan update

    Please help me. My phone is not updating. My Mobile shows the message that your mobile is upto date while it is still in Lumia black. The Lumia cyan update is officially available in my country(Pakistan). What is the problem with my mobile please not

  • Date problem in Oracle

    Hi, I am running the following SQL on my laptop "SELECT to_number(to_char(to_date('01-apr-2010','dd-mon-yyyy'), 'd')) FROM dual" The result is "4" which is a Wednesday. This should return "5" for Thursday as the 1st of April 2010 is a Thursday. Can a

  • QM Physical Sample Numbers to xMII

    I am trying to get the Physical Sample numbers for an Inspection Lot out of SAP and into xMII for additional barcode label processing. I can see the information I need in the SAP R/3 client but am unable to get it to xMII. I am using the JCO interfac

  • HT1725 why can't I stream the friggin' thing? 3 hours to download a 45 minute show?

    why can't I stream the TV show I want to watch and paid for? Why does it keep telling me it will take longer and longer to download this program? It started at 37 minutes and now it's up to 4 hours. And I see no progress. How can I stream it instead

  • Programatic add new user in rdbmsrealm

    Hi, version:81sp3 We have rdbms authentication (pointbase backend) as the default security realm, and we could successfully create/retrieve/delete users from admin console( both server and portal admin console). Also UUP is working fine for get/set o