Missing Files - In Explorer, Not in Organizer PSE7

I can't get the PSE7 Organizer to display all pictures in a directory.
My images are stored on an external drive. I make sure that the drive letter is the same each time I open PSE7.
The folder and sub directories in question are tagged as a watched file.
I have tried to import/add unmanaged files but it keeps telling me "the directory did not contain supported files or they are already in the catalog".
When I open Explorer and compare, the explorer version has more files.
It says they are all JPG. I have 'show all files' selected
Can I anyone suggest how I get the two to match so I can get on with tags and albums all the other fun things.
(XP Home edition)
Thanks
KM

>or they are already in the catalog
Focusing on that part of the error message -
This often means a duplicate photo.
For example, if you have the SAME photo in two different folders, it is the intent of the Organizer not to import that photo to the Organizer a second/subsequent time. Therefore, it does not import that photo from the second folder.
To investigate if that is the current situation for you -
I suggest that you go to the Organizer - File menu -
-- Do a Find > by Filename and enter the name of one of the files for which you received the "already in the catalog" message.
-- Does that Find return the thumbnail of the photo that received the "already in catalog" message ?
Also, please tell us if you were
-- doing a Get Photo from Files and Folders OR
-- if this import was done from a Watched Folder detection
Once we know more about your specific situation, someone can make suggestions about possible alternatives.

Similar Messages

"Missing files" that are not missing

I am running LR 1.1 on a Windows MCE (effectively, XP) SP2 machine. The
library panel in the library module (which lists "All photographs",
"Quick Collection", etc.) shows "Missing Files 11". However, on
checking those files in that collection:
1 There is no question mark on the thumbnails indicating that LR has
lost track of them.
2 Right clicking on any of the thumbnails and choosing "Go to Folder in
Library" immediately shows the correct photo in the correct folder (all
are from the same folder and are Canon RAW files).
3 Right clicking on the folder name in the folder panel and choosing
"Synchronize Folder..." shows only one missing photo (which LR
persistently claims is damaged and refuses to import) - which is _not_
among the "Missing Files".
In other words, and in brief, LR seems to think some files are missing
although it in fact it knows they are not. (I have checked they are
present on the disk.)
For what it's worth, I usually do not tick "Include Photos from
Subitems" on the Library menu in the Library module - but even when I
did I could not get the problem to go away, so it doesn't appear to be
related to that.
While clearly not a huge problem, I am baffled and feel I have
overlooked something obvious. Can anyone assist, please?
Stephen

Bruno Di Lalla wrote at 2:12pm Apr 14, 08 PST:
> I also had missing files that were not missing and the question mark
> did not apear at the top right of any of the thumbnails.
>
> I use lightroom 1.4.1
>
> My solution was as follows:
> - Close the lightroom library.
> - Move the picture files to a new directory.
> - Open the lightroom library.
> - Now all files will show as missing and a question mark will appear
> at the right of each thumbnail. The folders will also appear in red.
> - Select a folder and click on the question mark of one of the
> thumbnails to map the location of the picture to the directory in
> which it was moved.
> - Repeat the above step for each folder that appears in red
>
> This should do the trick; I no longer have missing files and I didn`t
> lose my stacks!
I really like your approach, since no XMP data or deleting and reimporting of files is needed. However in my case it does not work on all the pictures marked as missing in one folder. After copying (moving doesn't work in MacOS, since files can be located no matter in which folder they are situated, so moving them has no effect in Lightroom) and relocating the folder in Lightroom (version 1.4.1 for MacOS), only a few files (5-10) in each folder are removed from the 'missing files' list. Repeating the procedure a number of times eventually clears the list, but when there are 160 files missing in a 4GB folder, this can take a while...
By accident I discovered that there is a way to correct all files at once in one folder when this happens. After moving/copying the files to their new location and starting Lightroom, select the files in the 'missing files' list and export these files. Where or how is not important, neither is the output (sometimes Lightroom will give an error, telling you it could not export the files because they are missing, sometimes there is no error at all and the files are exported normally). What is important however, is that this export somehow makes Lightroom 'aware' of all 'missing' files in a folder and not only the first 5-10, as was the case before.
After the export, continue with the procedure as described by Bruno, so select one of the missing files and click on the question mark to point out what the new location of the files is. In my case all 160 missing files in one folder were removed from the 'missing files' list at once, saving me a lot of time and work :).
So if you also have problems with files not being removed from the 'missing files' list, here is the new procedure (new step proceded by + sign):
- Close the lightroom library.
- Move the picture files to a new directory.
- Open the lightroom library.
- Now all files will show as missing and a question mark will appear
at the right of each thumbnail. The folders will also appear in red.
+ Export all missing files in this folder, so Lightroom is 'aware' of
all missing files and will correct all of them.
- Select a folder and click on the question mark of one of the
thumbnails to map the location of the picture to the directory in
which it was moved.
- Repeat the above step for each folder that appears in red.
Hope this is of help to others with the same problem :).

Find Missing files command does not allow me to navigate to backup drive

I have just bought a MacBook Pro and am moving my catalog an images from a PC. I have read/watched many videos on how to do this. I have copied all images out to a hard drive along with the Catalog file. I downloaded Lightbook 4 to Macbook and have opened my catalog file. All my tags and folder structure are shown with ?marks. When I highlight the My Picture folder and click "find missing photos", I don't get a Navigate window to choose hard drive folder of the same name. Instead, I see it start task, scan and complete task and all the photos now show in the Missing Photos section of the Catalog. I never get a Navigate window. It just keeps starting task and then saying complete. So the images are blank with ? marks on all files.
Help! I bought the Macbook Pro to do my photography and instead I've spend a day watching videos showing the Navigate window which I never get when I do "find missing photos". What's going wrong?

The answer here might help -
http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/windows-7-64bit-network-drive-displays-offline-and/4a50148b-3917-4ff5-bac2-493f63f3b95f

Uwm: missing file and PIPE not suported

I am trying to use uwm as my desktop environment. TWM works properly, but when I start uwm with "startx" and /usr/bin/uwm in .xinitrc, I get this output:
UDE - the Unix Desktop Environment
Version 0.2.10
Attemping to start UWM - the Ultimate Window Manager...
UWM: Standard Title-font does not exist, loading fixed.
UWM: Standard Font does not exist, loading fixed.
UWM: Standard Inactive Font does not exist, loading fixed.
UWM: Standard Highlight Font does not exist, loading fixed.
UWM: Standard Text Font does not exist, loading fixed.
UWM: file not found: uwmrc-user.hook.
UWM: file not found: uwmrc-user.hook.
UWM: PIPE not supported on your system
xinit: connection to X server lost
waiting for X server to shut down

Not sure what you mean exactly, are you in the find window to search files or in the main window?
In case of the last are you in the Favorites panel? if so choose the Folder panel and click on the little triangles in front to open the subfolder content.
If you are in the folder panel and still can't see anything try to restart Bridge while holding down option key and refresh the preferences.
btw, do you have version 2.1.1.9 of Bridge??

"Missing files" NOT actually missing

I had some drive problems that during play and syncing made iTunes mark many of my files "missing". With the working drive, these tracks are not actually missing - double-clicking on each one will refresh its view. The problem is that iTunes seems satisfied with its 'missing' status for each, such that 'next track' and ipod-syncing assume those files don't need to be checked again.
In other words, despite no real problems with file access, I can only get iTunes to refresh its view of those missing tracks by double-clicking each one, which is completely unworkable, given the thousands it thinks are missing.
I've seen other variants of missing file problems but not this. Can I get iTunes to refresh its view of those files? The file locations *have not changed*
I'm pretty sure this is new behavior, previous builds seemed happy to check a file anew if asked in any way (e.g. 'next').
Windows 2000

This is exactly my problem as well. The MP3's are still in the same location with the same names, and I can't deduce why it's only about 40% of the total files unlinked.
This is the second time I've had to repair my Library, and nothing in iTunes makes that easy. If I delete everything it resets my ratings and counts, which is precisely what I want to avoid. If I re-import the music, I end up with duplicate files with extra numbers.
I did the whole ITL/XML refresh in the support section, then it gives me this "missing" headache. iTunes already knows which Artist folder to start looking in for each song... strcmp() anyone???
In my security efforts I have disabled my system from launching any script files with double-click, so while I would be happy to try Otto's JavaScript method... It shouldn't be too much to ask the iTunes team for a "Resolve Missing Files" button.
Even kinder would be the ability to make the iPod the master list, and have iTunes be on the receiving end of the sync. But I can see the i's rolling when that comes to purchased content.
It's wonderful when things work.

How do i restore missing files for i work 09 as it is asking me to reinstall but cant find the disk?

how do i restore missing files for i work 09 as it is asking me to reinstall but cant find the disk?

Hello Jessica472,
It sounds like you need to recover some missing files but do not have access to the iWork '09 disc you used to install it. If you have a Time Machine backup and know what files you need, you can use the "Restoring specific files or folders" section of the following article to restore them:
Mac Basics: Time Machine backs up your Mac
If you do not have Time Machine, you will need the disc to reinstall the software suite.
Thank you for using Apple Support Communities.
Regards,
Sterling

Is there a quick way of identifying 'missing files'

Occasionally when you try to play a song you get a message saying that Itunes can't find the file together with an invitation for you to locate it yourself. After you locate it you get another message asking you if you want ITunes to locate other missing files - and it tells you how many missing files there are. ITunes invariably then locates some of the other missing files but usually not all of them. i can't find a way of viewing the songs that are "missing" other than by scrolling through the whole list looking for the identification marker at the far left.

Thanks for your response but because of the way in which my music files are stored; on an external drive rather than in the Itunes folder, Doug's scripts don't work for me - had a series of e mail exchanges with him regarding embedding artwork a while ago. I just can't understand why, when ITunes can identify and tell you in a message how many missing tracks there are, it doesn't provide a way of sorting the library to show the missing tracks together.
Regards
John

Lightroom catalogue is missing files!

today when i went into my lr catalogue to view pictures some were missing. This has happened before. so under lightroom on f drive i went into recent lrcat5 backup and clicked twice. This usually restores the missing pictures or entire folder,but not this time. Out of 4700 images their are 501 with the ! mark in small rect. box on upper right of picture. I hit on one of the images and clicked locate the miss file,but could not find them as it said orig. file could not be located. The missing images are not on the f drive. What steps can i take to restore these missing images. No i have not done a backup recently of my images on an ext. hard drive. I don"t know the cause of it as i did my routine post processing in lr5 a few days ago on some of these images and did some work in pe10 and then they were returned to lightroom. Heeelp!! Perplexed! Thanks. Irwin lakin

If and what steps to take depends on what happened to the images. LR doesn’t move or delete images without your telling it to.
If the images are on an external drive, perhaps the drive letter changes based on what else is also plugged into your computer.
Were the missing images moved somewhere else? You can use your OS file-searching capabilities to look for them.
Were the missing images deleted? Are they in the trash or recycle-bin?
Do you work with more than one LR catalog? Where you might have done a Move Import in one catalog of the same images that were already in another catalog and so that second import will move the images so that the LR catalog you did the first import to won’t be able to find them.

Organizer. not able to turn off "automatic search for missing files"

Organizer starts searching for missing files. files that i have deleted, and the programme just keep on forever searching for those already deleted files. When i try to turn off that function, the organizer just stops. Running the program on Imac 2010.

That's the thing with the Elements Organizer - once you start managing your media in it you must also use it for all subsequent maintenance so that it retains integrity.
To try and resolve the Find> all Missing Files crash problem go to File> Manage Catalogs and Repair your current catalog. Follow that with an Optimize. See if you can now find them without the crash.
If Find> All Missing Files is still causing a crash, you could try File> Reconnect> All Missing Files. As that searches your entire hard disk for one image at a time, and will take a very long time if you did a lot of deletions with your EasyDuplicateFinder program, wait for it to finish examining your catalog then cancel the attempt to find each image. Now in your organizer each of the missing files thumbnails will have a question mark at top left - you can then delete these from the catalog. After you've done quite a few retry Find> All Missing Files again to see if it will run without crashing.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

I downloaded some videos to Premier Elements 13 from external hard drive but now the external hard drive is damaged. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open

I downloaded some videos to Premier Elements 13 from an external hard drive but now the external hard drive is damaged. While setting up my new MAC the external hard drive was dropped and I have been told by an outside source they could not retrieve the files. It had 4 years of photos and videos on it. I remembered that I had downloaded some of the videos from the external hard drive (before it was broke) to Adobe Organizer 13 when I installed the Adobe 13 on my MACOS X 10.9.5. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open these videos?
Any input is greatly appreciated!! I am sick over losing the videos and had a little hope on Adobe Organizer until I was unable to open them. I am thinking it is due to my external hard drive not being plugged in. I thought when I transferred from the external hard drive to Adobe 13 that it would be there without the external hard drive needing to be attached but maybe I did something wrong.
Thanks again for any help!!!!

jnrmendonca
It had 4 years of photos and videos on it.
To what did your camera record those photos and videos - camera's internal memory, inserted memory card, other?
Any remote chance that the latter may still exist for you to use to download the camera files to your new external hard drive?
ATR

I have files in my iTunes media folder that somehow are not in my library. How do I get iTunes to scan my media folder and add missing files to my library without making a copy of each file in the same location?

I have files in my iTunes media folder that somehow are not in my library. How do I get iTunes to scan my media folder and add missing files to my library without making a copy of each file in the same location? If I use add file / folder to library, it scans the folder and then makes a copy of any file that is not in my library in the exact same location; I recal in older versions of iTunes being able to just drag my media folder into my library and it would update missing links.

Only the songs that are connected to iTunes will be copied when you consolidate to a new folder.
Splitting the media folder away from the usual location makes it harder to move iTunes in the future.
Are you go move everything back once you've tidied up or are you going to leave it that way? Either way I'd recommend you create an iTunes folder at the new location, an iTunes Media folder inside that, and consolidate to this new iTunes Media folder. You should also use the option File > LIbrary > Organize Library > Rearrange files in the folder "<Media Folder"> if you have not already done so.
tt2

Missing Files not Missing...

I have all my media on an external 4TB drive which is directly attached to my Mac Mini via USB 3.0 and which my MacBook accesses through Sharing on my home network. At the moment, both computers have WiFi turned off and are directly plugged into the router. Both the iTunes library on my Mac Mini and my MacBook are set to see this drive and all of its folders and files as the source for their media in the Advanced tab.
Previously, I had all my media on two external 2TB drives with this same set up, having used TuneSpan to allow both machines to find the files I put on the second drive. Previous to copying over everything from both drives to the new 4TB drive everything was fine with both machines seeing everything they were supposed to both before and after using TuneSpan.
I will note that the two machines are using different iTunes .itl library files, with the MacBook having less content in general but also a number of songs which are not included in the Mac Mini's .itl file.
On my Mac Mini which is running the most recent versions of Mt. Lion and iTunes, everything is good, all files are seen, no problem. On my MacBook which is running Leopard and iTunes 10.5.8, there are a number of movies which have exclamation points next to them. When I try to direct iTunes to locate the missing files, it sees the files just fine but the Open button is always greyed out so I cannot select the files; these same files are found and play fine on the Mac Mini and the file sizes are the same on both the old 2TB drive and the new 4TB drive. When I recopy the file from the old 2TB drive to replace the existing copy and then again direct iTunes on the MacBook to locate the file, it will now allow me to Open it even though it's the exact same file. When it asks me if I want to use this location to find the other missing files, it goes through some process and tells me this was not possible.
If I grab a bunch of the folders for the films that this is happening with at a time and recopy them over to the 4TB drive, the MacBook's iTunes continues to refuse to see the files. Only if I individually go through and recopy only the exact file it is refusing to use will it then agree to Open and Locate the file.
This is effecting about 65 movies which vary in size from 700MB to 3.5GB. They are films from every genre, some converted from VHS, others extracted from DVD, others re-encoded from .avi or .flv and some which originated as .mp4s.
The only other thing which seems worth noting is that the video files which the MacBook refuses to Open are depicted as music files with a music note on them despite them all either ending in .mp4 or .m4v and on the Mini they are shown as they actually are with the album art as the icon.
What is going on?! Why is it doing this?! How can I force the MacBook's iTunes to use the files it sees?!

I tried something almost like you suggested, John.
The problem was, as I perhaps didn't explain properly, that the files were in places and exactly where LR thought they were (and still listed as missing!). Because I can right-click and select "Show in explorer", and the file will be shown in the correct folder.
But you gave me an idea to the simple solution:
Select All -> Delete Photo.
Instead of Delete I chose Remove, so that the files only would be removed from LR but not deleted from the disk.
Then I could synchronize the folder with the files. They showed up again and is no longer listed as missing.
Not that they ever really were missing, but still ...

Viewing file location in Windows explorer from within organizer. PE 10

Does anyone know how to view a cataloged file location WITHIN organizer Elements 10 by where the orgainzer opens up the file location in Windows Explorer (Not windows IE Explorer browser). I know you can see the file path in the properties pane but I swear some how I clicked on a file once and Explorer opened up in organizer 10 showing the location in the file tree on the hard disk. I am using Widows 7 Home preminum with all updates. Am I crazy? Thanks.

If you want to see the folder tree click the display button (near top right of Organizer) and switch to Folder Location View.

Why do I have Missing files from LaCie to Elements 9 Organizer on Mac

I am a new Elements 9 user and have a Mac OS 10.6.5. I have attempted to load all my pictures from a LaCie external hard drive into the Organizer, but when I look at them in the Organizer very many of them indicate that the files are missing. I have not renamed the files, nor have I moved them since they have been in the LaCie. What in the world am I doing wrong!!!???

When I first moved pics into the Organizer, some were in folders on my laptop, some in the LaCie, some on the desktop etc. I did subsequently move all pics into the LaCie from the various places, and then moved them again into the Organizer. Maybe that confused the situation. Should I remove all images from the Organizer and then get all files from the LaCie once more?
Louise Giovanella
1530 Hopkins Road
Panton, VT 05491
v: 802-759-2529
[email protected]

PSE7 will not open Organizer

This happen after an upload to shutterfly. The upload did not complete, it was large also. It would FREEZE up.
I got an error and said I had a missing file. I had been using it for 6 weeks or longer on a project with out a problem except for freezing up and I just closed it and later open it again. I am working on scrapbooking and love this program. I had PSE 5 before this. I have lately downloaded PSE 7 again. In fact twice. I still can NOT OPEN THE ORGANIZER.
Im really discouraged and ask for some help please. Barb in Texas.

Barb,
Since you say your problem started after an upload to shutterfly that did not complete, I suggest that you look at this description of how to reset the online services info for the PSE Organizer
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#Reset_the_Organizers_onl ine_services
If that is not your problem, then post the last few lines of that same
b log.txt
file here in this thread. Often the contents of that log file will help in determining the cause.

Missing Files - In Explorer, Not in Organizer PSE7

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