Missing Files not Missing...

I have all my media on an external 4TB drive which is directly attached to my Mac Mini via USB 3.0 and which my MacBook accesses through Sharing on my home network. At the moment, both computers have WiFi turned off and are directly plugged into the router. Both the iTunes library on my Mac Mini and my MacBook are set to see this drive and all of its folders and files as the source for their media in the Advanced tab.
Previously, I had all my media on two external 2TB drives with this same set up, having used TuneSpan to allow both machines to find the files I put on the second drive. Previous to copying over everything from both drives to the new 4TB drive everything was fine with both machines seeing everything they were supposed to both before and after using TuneSpan.
I will note that the two machines are using different iTunes .itl library files, with the MacBook having less content in general but also a number of songs which are not included in the Mac Mini's .itl file.
On my Mac Mini which is running the most recent versions of Mt. Lion and iTunes, everything is good, all files are seen, no problem. On my MacBook which is running Leopard and iTunes 10.5.8, there are a number of movies which have exclamation points next to them. When I try to direct iTunes to locate the missing files, it sees the files just fine but the Open button is always greyed out so I cannot select the files; these same files are found and play fine on the Mac Mini and the file sizes are the same on both the old 2TB drive and the new 4TB drive. When I recopy the file from the old 2TB drive to replace the existing copy and then again direct iTunes on the MacBook to locate the file, it will now allow me to Open it even though it's the exact same file. When it asks me if I want to use this location to find the other missing files, it goes through some process and tells me this was not possible.
If I grab a bunch of the folders for the films that this is happening with at a time and recopy them over to the 4TB drive, the MacBook's iTunes continues to refuse to see the files. Only if I individually go through and recopy only the exact file it is refusing to use will it then agree to Open and Locate the file.
This is effecting about 65 movies which vary in size from 700MB to 3.5GB. They are films from every genre, some converted from VHS, others extracted from DVD, others re-encoded from .avi or .flv and some which originated as .mp4s.
The only other thing which seems worth noting is that the video files which the MacBook refuses to Open are depicted as music files with a music note on them despite them all either ending in .mp4 or .m4v and on the Mini they are shown as they actually are with the album art as the icon.
What is going on?! Why is it doing this?! How can I force the MacBook's iTunes to use the files it sees?!

I tried something almost like you suggested, John.
The problem was, as I perhaps didn't explain properly, that the files were in places and exactly where LR thought they were (and still listed as missing!). Because I can right-click and select "Show in explorer", and the file will be shown in the correct folder.
But you gave me an idea to the simple solution:
Select All -> Delete Photo.
Instead of Delete I chose Remove, so that the files only would be removed from LR but not deleted from the disk.
Then I could synchronize the folder with the files. They showed up again and is no longer listed as missing.
Not that they ever really were missing, but still ...

Similar Messages

  • Files disappeared from library, "missing" files not really missing

    I had a folder with 3 files in different formats for each image.  These were imported several days ago, grouped into stacks, captioned, tagged, etc. and synced to the files.  They continued to exist in the library some time afterward, but today when I opened lightroom all of the jpg versions of all of the images and all 3 formats of one image in particular had vanished from the library.  It did not claim that it could not find them on disk (and in fact the files *do* still exist on disk right where they should), they just didn't show up.  I was able to re-import all of the jpg images without trouble, but for the other two formats of the one missing image, importing one of them fails because it "already exists in the library," and the other one is willing to import but then doesn't show up in the folder or the recently imported files list.  When I try to synchronize the folder, it suggests that I import that file, but it never actually does.  Since importing the jpgs, it also suggests that I remove 53 "missing" files, the number of jpgs imported.  When I view the missing files in the library, it shows only 2 of the jpgs, one of which belongs with the files that will not import and neither of which is actually missing--they can both be synchronized just fine by clicking the little synchronize icon on the actual photo.
    Does anyone know what's going on here and how I might be able to get the files that won't import back into the library?  And how to be sure that files won't just go away on their own again?
    Edit: to be clear, missing versions of files were definitely not stacked with the other ones and the "don't import duplicates" box was not checked when re-importing the ones that won't re-import

    I managed to get the photos that wouldn't import back in by deleting them directly out of the database and then reimporting them into lightroom. I'm a little concerned that they disappeared in the library view in the first place, though.  Does this sort of thing happen often, and under what circumstances?  I'm still in the free trial period and was very close to buying the program, but now I'm not so sure.  If I'm using an application to manage my photos, I want to know that it's actually managing all of the photos I put into it and not randomly forgetting about them.
    I'm still having the not-really-missing files problem, though.  I think it may actually be because they got associated as "sidecar" files somehow and are now in there twice, once as the sidecar file and another time as a separate jpg image.  I'm not really sure why only one of them shows up in the missing images view, I think it might be because I edited that one so it's in a slightly different state from the others?  If there are any tips on how to resolve that state, I'm all ears, I'd like it to stop telling me I have 53 missing files when I don't.

  • "Missing files" NOT actually missing

    I had some drive problems that during play and syncing made iTunes mark many of my files "missing". With the working drive, these tracks are not actually missing - double-clicking on each one will refresh its view. The problem is that iTunes seems satisfied with its 'missing' status for each, such that 'next track' and ipod-syncing assume those files don't need to be checked again.
    In other words, despite no real problems with file access, I can only get iTunes to refresh its view of those missing tracks by double-clicking each one, which is completely unworkable, given the thousands it thinks are missing.
    I've seen other variants of missing file problems but not this. Can I get iTunes to refresh its view of those files? The file locations *have not changed*
    I'm pretty sure this is new behavior, previous builds seemed happy to check a file anew if asked in any way (e.g. 'next').
      Windows 2000  

    This is exactly my problem as well. The MP3's are still in the same location with the same names, and I can't deduce why it's only about 40% of the total files unlinked.
    This is the second time I've had to repair my Library, and nothing in iTunes makes that easy. If I delete everything it resets my ratings and counts, which is precisely what I want to avoid. If I re-import the music, I end up with duplicate files with extra numbers.
    I did the whole ITL/XML refresh in the support section, then it gives me this "missing" headache. iTunes already knows which Artist folder to start looking in for each song... strcmp() anyone???
    In my security efforts I have disabled my system from launching any script files with double-click, so while I would be happy to try Otto's JavaScript method... It shouldn't be too much to ask the iTunes team for a "Resolve Missing Files" button.
    Even kinder would be the ability to make the iPod the master list, and have iTunes be on the receiving end of the sync. But I can see the i's rolling when that comes to purchased content.
    It's wonderful when things work.    

  • Finding all missing files - not just music

    My library had 39 missing files, the problem is I can only find 2 exclamation marks for 2 audiobooks I already knew had a problem. I've seen the new playlist trick for locating missing files (for example), but I don't think that will help me as I don't think the other 37 are in the music section - I can't find any exclamation marks anywhere in my 3000 songs. I did think that it might be related to podcasts, but again, I can't find any exclamations. Is there anyway of determining which files are the broken ones?

    In the Inspector/Page pane under Background change the menu to Image File:
    You will be asked to locate and select the file. You may have to play with the options, tile, stretch, fill to see which is the one to be used.

  • Missing file and missing pages

    Really I have 2 questions here but they're related:
    1. I downloaded a PDB file (converted from a Text file) from my computer using Missing Sync. The log says that it was downloaded successfully but I can't find it.
    2. I successfully downloaded some PDF files (converted from Text) to my handheld and was able to open them with Adobe Reader. However, I can only read the first 50 pages as the rest are blank.
    I have a Palm TX under Palm OS and Leopard. 
    Post relates to: Palm TX

    Thank you for your very quick reply.
    I do in fact have both eReader and Mobipocket and have successfully downloaded and read many an ebook both in PDB an PRC format (over 50). I simply can't find the file that my Missing Sync log says was downloaded.
    I agree that neither the layout nor the quality of Adobe is brilliant but it's better than printing out the document when you're travelling and at least it's free. I was hoping not to have to buy Docs to Go as it's not too often that I would have to use it. But as it's not too expensive (especially at the moment as I'll be paying in Euros!!) I'll probably buy it.
    Now if I could just find my file.... 
    Post relates to: Palm TX

  • "Missing" device not missing

    For one of our clients the OnPlus agent is installed and has been working great for 6+ months. A week back one of the switches went "missing", on checking the dvice its pingable, appears in cdp tables and is physically there and up.
    We tried removing it and re scannign for it, but it didnt appear. We finally had to manually add it just so it would appear
    On some further checking, the portal and the agent seem to have a missmatch in information the Portal shows the agent is FW version 35.46 and the Box itself (connected via the portal) show the latest version (37.59), the box is ON100-K9 v02. We had a similar FW missmatch at one of our other sites, that has a V01, but put this down to a hardwasre issue, the FW rectified itself over christmas break, and i'm pretty sure while that was going on the box we are talking about was showing it had the 37.59 version.
    Bearing in mind that everything was fine untill a week ago, and all the other devices are running fine,anyone have any ideas how we can get the switch back without having to kill the box and start again?

    Peter,
    Can you send me a PM or email me at [email protected] with the agent and customer names.  There seems to be something odd going on with this site.  I'd like to investigate both the sistuation with the device sticking on an old version, and with this invisible switch.
    FWIW, the next release of the firmware should rationalize this "37.59" version number, which is really and internal value and not readily translatable to the published releases.  The new version should look something like "7.7.2.123".  The "7.7" is the release revision, the "2" indicates this is production firmware for the device, and the "123" is the build number.  This value should match the device's login splash page.

  • Missing media not missing?

    I opened a FCP7 project file and 6 of my clips were supposedly missing.  After attempting to reconnect the media nothing appeared to happen.  The sequence was still showing the red and white Missing Media thumbnails; and when I set the playhead over a "missing" clip the message also appeared in my Canvas.  However when I play the sequence all shots are there... nothing's missing.  I don't get it, and though everything seems OK (other than the unexplainable Missing Media messages) it concerns me because this is a large project I've been working on for months.  Does anyone know if this is some glitch or a sign of a larger problem.  I just had the project opened yesterday without an issue.  I made a few minor adjustments, saved and quit -- nothing that should have resulted in this situation.  Any thoughts would be appreciated.  Thanks! 

    Thanks for the response, Michael.
    The good news:  I ran Disk Utility and everything checked out fine with the HD.
    The bad news:  I found my original clips and they're just black when I play them -- nothing there.  I have no idea what happened.  I'm assuming I'm seeing the render files when I watch them in my sequence.
    Should I still run Disk Warrior as an extra precaution? 

  • Missing files really missing!

    I have a dumb question.... by any chance does Lightroom preserve a copy of an image file, NEF or JPEG?
    I apparently erased several photos from my hard drive by mistake. Lightroom still displays the thumbnail, but obviously can not locate the associated file. To make matters worse, my back-up drive crashed on the same week, so no help for me there either.
    So I am trying to determine if there is any help finding a copy of the file in Lightroom.
    Thanks for your help..
    RR

    No, the files are not in LR. However, previews might remain. Extracting them may depend on which OS you are using.

  • !Missing songs: not missing

    Hi,
    I have a large music library on a time capsule and iTunes on a (new) IMac pointing to that library. I have all my songs and they all play but each unplayed song is marked as missing(!).
    This also seems to make them unavailable through Front Row. As soon as I play a track through iTunes the ! is removed. Any ideas why this is and how I can remove all these missing indicators without having to play my entire library?
    Many thanks.

    Yeah, this is annoying. If I bought the song somewhere else I would understand, but Genius wants me to re-buy songs bought from iTunes. What gives?

  • Missing font not missing

    I created a newsletter on the Windows XP platform using InDesign CS4. The newsletter was fine, and I "packaged" it with all the fonts. I then upgraded to Windows 7 (64-bit).  Now, when I open the same newsletter, Adobe tells me Arial Black is missing. But it's right there in the Font folder, and when I try to reinstall it in Windows, just to see what happens, Windows says it's already there.
    If this helps, when I select the font in the newsletter, it is listed in InDesign within brackets, like so: [Arial Black]. What gives? And how do I fix it?
    Thanks!

    Try following solutions:
    http://indesignsecrets.com/fixing-missing-fonts-that-dont-exist.php
    http://help.adobe.com/en_US/indesign/cs/using/WSa285fff53dea4f8617383751001ea8cb3f-6e29a.h tml
    Kind regards
    JG

  • Searching for missing files and damaged photo icon

    I am trying to view photos that I have viewed in this program numerous times before but now when I click on the photos, I get a message that says "searching for missing files". Sometimes, the photo appears with a red icon below it that resembles a wripped photo. Does this mean my photo has been damaged by the program?

    I too have been told to find them on my hard drive but still nothing comes up, I can find the picture name and then do a search, but nothing. I've tried several times and it just keeps saying seach for missing files not found. I can see my collection of pictures, but there blury and then when I try to click on them, it says searching for missing file and it gives me the file name, and then I've tried to go under my search and put that file name in and nothing comes up, I also got NO help from adobe and they want us to buy more products??? They could have warned us somehow on what happens if you move them or try and put them on disc, and that's what happen, I put some on disk or at least thought I did and then realized I didn't want to do that, so I hit the UNDUE and I guess it was so late or something, cuz I can see the pictues, just can't open them. I'm wandering if I need to have a expert see if he can get them off of Adobe, I really want the pictues I have graduation pictures on there and need them very much. Would love to have help from anybody. Please.
    Thank you
    K

  • FCP X 10.1 Missing Files

    I have a series of instructional videos I'm working on and they all appear as MISSING FILES when I open the Library associated with each project, everything was working fine on friday, THIS is very strange- When I try to Relink the missing files nothing happens, ANY HELP WOULD BE APPRECIATED -
    It's recognising the relative file paths to the Original Media folder in the Library - but when I try to reconnect I CANT BECAUSE THE .fcpbundle Library file wont let me access the Original media folder- please help or Im switching to FCP 7 or Avid

    Sorry about last post, the Files were appearing as MISSING PROXY (not MISSING FILES as stated) - which is still annoying - but it seems to me that FCP X doesn't like working with native H264, and hence has somehow rid itself of the link files in the library to the actual media (as I did not transcode on import)
    As a workaround I have transcoded the H264 files using File>Transcode (Proxy) and this seems to be working
    It would, however, be great to be able to edit the originals without transcoding... and not have to transcode at all.
    In the meantime I will use the newly generated proxy's - export an xml > grade to original files in da vinci and round trip back to FCP X using ProResHQ and then export a MASTER file.

  • Songs that I have purchased are missing in iTunes (file not found/exclmation point), and do not show up in the iTunes Store for download.

    I have a laptop that has (or had) pretty much all of my music, both burned from CDs and downloaded from iTunes. My 17 year old son on occasion syncs his iPhone and iPad with this laptop. As of the last sync (as best I can determine), many songs that I purchased in the past few years are now missing, in that they have an exclamation point to the left of the song title, and when I try to play the song, I get an error message that says "The song could not be used because the original file could not be found" or something to that effect. As it turns out, the file seems to be erased. This has happened multiple times, and I could be wrong, but I believe that there are some songs that had the exclmation point last time he synced that now don't, and vice-versa. There is not an obvious correlation or grouping as to why these songs are missing (e.g,. they were not all purchased on the same date, not all songs from one artist are missing, etc.).
    Since most of these songs have been purchased through iTunes through my account, my reaction was to go to the iTunes store, log in with my account, and re-download them. Problem is, all of these songs instead ask me to purchase the song, instead of displaying a "cloud" logo. Therefore, it appears that I have to re-purchase these songs, which does not sound correct.
    Questions: Does anyone know, most importantly (to get an immediate fix):
    1. How can I re-download these songs and why doesn't iTunes Store recognize that I have already purchased them?
    and perhaps as important (more of a long-term question):
    2. Why does this happen and how can I prevent this from happening again (since it has happened multiple times)?
    Thanks.

    1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
    2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
    tt2

  • Numbers 09 not working - I can open the program but only a few files are available, missing blank, checklist and many others. e.g  when I click on a file I get this error: The document "nmbtemplate is invalid. The index.xml file is missing. help.

    Please let me know what I can do to get my Numbers (iWork 09) working properly again.
    Here is what is going on:
    Numbers in iWork 09 not working can't access Blank, Checklist and many other files within Numbers.   I can open the program but only a few files are available. When I click on the file (which also has no icon just the name of the file) this warning appears:
    The document "Blank.nmbtemplate" is invalid.  The index.xml file is missing.
    I recently had to get a new hard drive installed and had the system upgraded and more memory put in by a Mac certified specialist recommended to me from the Apple store in Northbrook because this was the 3rd time my drive went bad but this time it was to old (I got the IMAC- in 2007) and the Apple store could no longer work on it this time so they recommended a few places that had certified Mac specialists.  Since then Numbers is not working right.
    I'm sure it's something simple to fix, but I've tried re installing it and that didn't work.  Appreciate any help.
    Thanks
    AppMare

    There is one way its getting fixed. Once I update my Adobe Illustrator CC to Adobe Illustrator CC 2014 it is further allowing me to go into the system folder and allocate the font to the file so that it can replace it. My only concern now is that our MAC partners who will receive these files back from us have Adobe CS6. We will down save it to CS6 but I hope they won't experience any font issues because of us using CC 2014? Any light you can shed on this?

  • Itunes not working, get "missing file, reinstall itunes" message.

    1.  Itunes not working, get "missing file, reinstall itunes", message.
    2.  When try to reinstall itunes, gets as far as "starting services", then stops with message, "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services."
    I am logged in to my laptop as Administrator.
    3.  After selecting "retry" and "ignore" a few times, install went ahead and got "Congrats, you have successfully installed itunes"
    When I went to itunes I got, " Itunes not installed correctly, please reinstall. Error7 (Windows error 126)".
    4. On reinstalling itunes yet again, got, "Programme cannot start because MSVCR80.dll is missing. Try to reinstall programme"
    Help !!!

    See if this post from turingtest2 helps : https://discussions.apple.com/message/24620553#24620553
    There is also this user-tip for troubleshooting issues with iTunes for Windows from turingtest2 : https://discussions.apple.com/docs/DOC-6562

Maybe you are looking for

  • HP LaserJet 2100TN printer problems

    I am running OS 10.8.2 and recently added a new DLINK wireless router - none of my iMacs can find the HP LaserJet 2100TN printer.  Not sure if this happened when I installed the new router or the last Apple OS update - both were at approximately the

  • Configuring Dock Prefs for network home folders

    I would like to put certain sharepoints in the dock and certain folders inside a sharepoint in the dock for my users. I have been able to get all the application there but I am having trouble getting the volumes and folders to show up. How can this b

  • Yosemite upgrade  "The item you've requested is not currently available in the U.S. store"

    Hello, Whenever i click on upgrade OS X to Yosemite am getting the below error from App Store on Mac. "The item you've requested is not currently available in the U.S. store."

  • Clip overwrite moves my whole timeline.

    Not quite sure how to tag this one. I have just imported a project that I started on FC Express in to my new FCPro 5. Everything went except that two clips that were slowed down in the original project now freeze. It's a music video and everything is

  • Ftp uploader for lightroom 3 (mac)???

    Does ANYBODY know why there is no SDK package downloader for Mac? How do I get an ftp uploader in Lightroom 3? I know it can be done!