Missing files when updating the new itunes

I updated itunes and when i tried to start it, it said that itunes cannot run because some of its required files are missing. Please reinstall itunes

Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime
(Compiled from the collective wisdom of toonz and Da Gopha)
If you want to guarantee a successful upgrade and be proactive about minimizing potential install issues, do the following:
1. Completely Backup your music and iTunes library files.
2. Virus check / spyware scan your machine.
3. Completely remove / uninstall the current version of iTunes and QuickTime from your system.....
3a. – Do a Stepwise clean uninstallation of iTunes
3b. - Then download and install the Microsoft Installer Cleanup Utility
.....And make sure iTunes is really gone.
4. Delete the contents of your temp folder: C:\Documents and Settings\<username>\Local Settings\Temp
5. Reboot the PC
6. Turn off all security software such as Norton, McAfee, SpySweepers, any TSRs, etc. (exit via the system tray)
7. Start with the QuickTime standalone installer run from the PC (not directly from on-line)
8. Reboot the PC
9. Turn off all security software such as Norton, McAfee, SpySweepers, any TSRs, etc. (exit via the system tray)
10. First completely download, then run the latest iTunes Installer from your PC
11. Reboot the PC
The majority of problems out there on the discussion boards are caused by viruses or other system corruption — sometimes self-inflicted by the user (i.e. - people who turn off necessary Windows services) — or out of date drivers. You may want to consider this if your PC falls into one of these categories.

Similar Messages

  • When installing the new iTunes software, the message : "the older version of apple software update cannot be removed." What should I do? I tried deleting files related, but nothing works.

    When installing the new iTunes software, the message : "the older version of apple software update cannot be removed." What should I do? I tried deleting files related through control panel or the manual way, but it doesn't work. Am I missing something?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • HT201209 The computer insnt letting me update the new itunes. So i deleted it all and now it ses when i try to download a new one that it cant delet the old itunes ... what could i do

    The computer insnt letting me update the new itunes. So i deleted it all and now it ses when i try to download a new one that it cant delet the old itunes ... what could i do

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • When i'm trying to update the new itunes my mac mini repots

    evert time i'm trying to update the new itunes my mac mini keeps repoting, dose any of u guys know y?

    Hello, How are you updating exactly... and are you sure you want to update? iTunes 11 is the worst incarnation yet as far as I'm concerned.

  • I lost all my playlists when downloading the new itunes. Anyway to get them back?

    I lost all my playlists when downloading the new itunes. Besides honestly wanting to cry, is there anyway to get them back without making them all AGAIN? And thanks so much, stupid Apple. Am looking for a new MP3 player to take your stupid ipod player's place. I used to love my ipod...now everytime I turn around, apple has screwed with something that causes ME time and trouble.

    If you created/burned Recovery Media boot from it to restore the original OS with all drivers/software. If you don't have Recovery Media you can order from HP for a small fee. Contact HP Support in your country /region to request Recovery Media. Worldwide contact info can be accessed here>>Contact HP
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • I have a problem when updated the new release of iphoto version(11 jun 2012). After that I cannot open any photo libraries and program is error.

    I have a problem when updated the new release of iphoto version(11 jun 2012). After that I cannot open any photo libraries and program is error. I must to force quit iphoto window. There are any fixed bug update.

    If you have no photos:
    Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library' and start.
    Regards
    TD

  • Where is the iPad App file sharing in the new itunes?

    I exported a file from ArtRage App. One is supposed to go to iPad Tab, then Apps Section, and scroll to the bottom and find the file. But I just updated to the new iTunes and I don't see a way get the file anywhere within it. What should I do to get the file in the New itunes? the only help information I can find is from the last version. ...I should not have updated...
    Thank you.

    With iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC. Then select the iPad on that left-hand sidebar, and on the right-hand side of iTunes select the Apps tab and scroll down it, and you should see the file sharing section - select that app on the left-hand side of that section

  • HT2905 Where is the "File" tab in the New iTunes?

    I just downloaded the "new itunes".  I have a lot of duplicate songs but the "answer" I found about how to do this starts with "
    Choose File > Display Duplicates to show duplicate items..."  There is no FILE in the new software.  How can I do this?

    The show duplicates feature is now under the View menu. Use Shift > View > Show Exact Duplicate Items as this is normally a more useful selection. You need to manually select all but one of each group to remove. Or use my DeDuper script if you don't want to do it by hand. Please take note of the warning to backup your library before deduping. See this thread for background.
    (If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
    tt2

  • When does the new iTunes comes out?

    Hey guys, when does actually the new iTunes come out?

    Anyone who actually knows will be under contract not to say. Anything else you hear is rumour.
    Coming when it's done!
    © Too many years, 3D Realms
    tt2

  • When is the new iTunes coming out?

    Guys i dont knw when the new itunes is coming out and im curious about it and the new features, great if u could help out.

    brian4bsb wrote:
    Hello Chric
    in fact no body knows when the itunes will be come out
    but you have to wait till they show up with a new itunes
    As I previously mentioned, see this -> http://www.apple.com/itunes/new-itunes/
    Apple says it is coming out in November.

  • When downloading the new itunes, my computer stuck at half way point.

    When i downloaded the new itunes softwear today, it only installed half of the softwear. now i have lost the itunes logo on my desktop, cant sync my iphone or ipad. it tells me i now need to reinstall itunes! does that mean i will lose all my music that i already have on my computer?

    There's a good guide here on how to roll back to 10.7 https://discussions.apple.com/thread/4559563?tstart=0

  • It says i have an update, but when i got to the app stores it says no updates available. How can i update the new iTunes?

    I am trying to download the new version of itunes and when I click check updates it says version 11.1 is available for an update. It then takes me to the app store on my mac and tells me that there are no available updates. How can i download the new version of itunes?

    go to apple's website and download it!
    http://www.apple.com/itunes/download/

  • When will the new itunes update come out?

    when does the itunes update come out? because so many people are having problems with it and the fixes only work for a few people so it would be nice to know when a new update will come out

    Apple is the only one that decides that.

  • I just updated the new iTunes and now all my playlists are gone!! What the heck?!

    All my playlist are gone from itunes with the new update. If I click on "sync" it asks me to erase all my music and videos... Is there a way to avoid doing this? Thanks.

    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    In the unlikely event that your media has been wiped from your computer see Recover your iTunes library from your iPod or iOS device.
    tt2

  • I do not have any problems when downloading the new itunes. 10.6.3 version, but once "installed" I cannot open the itunes app by clicking on the icon, help please!

    When attempting to download the new version of itunes I was able to complete the download without a problem but cannot open the icon when everthing is done. I unistalled everything and reinstalled, I followed all the trouble-shooting guides, I attempted to download an older version and nothing is working. Prior to attempting to download this "new and improved version of itunes" everything was working fine. Unfortunately I had to update when I got a new iPhone and wanted to sync it to my old library and needed an updated version of itunes.

    Restart Computer.
    Refer steps here to delete SC file(s):
    Win7/Vista http://support.apple.com/kb/TS2363
    WinXP http://support.apple.com/kb/TS1776
    Then proceed to repair your QuickTime. START > CONTROL PANEL
    WinXP - Add n Remove Programs
    Win7/Vista - Programs n Features
    highlight QUICKTIME and click CHANGE then REPAIR

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