Missing Final Cut X and Motion from my purchase history.

My old laptop died. Apple was kind enough to replace the computer, but when I log into the app store, my Final Cut X and Motion apps are missing from my purchases. I haven't encountered this before, and I'm not quite sure what to do. Help!

Hide & Unhide Apps -
http://support.apple.com/kb/HT4928

Similar Messages

WHAT IS THE BEST VIDEO CARD FOR FINAL CUT PRO and MOTION?

Hello folks,
I have found a lot of posts regarding all kinds of troubles with ATI READEON X1900 video card.
When I talked to people from Apple, trying to decide which videocard to install in new MAC PRO, Ati Radeon X1900 was the one they did recommand for FCP and Motion. So are there any other cards which would actually suite better for Final Cut Studio2, or is Ati Radeon X1900 really the one to go with?
Thanks for any suggestions,
Kootenay

Techreport has some more information on the new 55nm Radeon (X3000) which should be another "mid November" releases, as well as an updated 8800 GT that still is under wraps.
So seems Intel and everyone else is trying to get new products out before the end of the year, if possible.
Drivers for graphics controllers may or may not need the work that sometimes seems to plague companies.

Final Cut Pro and Motion No Longer Work Together

Hello all,
We just updated our FCP 5 to FCP 5.03. We opened a project that was created in 5.0. All of the motion files are no longer recognized by fcp. Upon first opening fcp it stated that 1 motion file was off line. Then upon closer examination of the other motion titles (revealing them in the finder) it said files not found. We then went to the folder through System finder (not through fcp) and the files open just fine with motion.
Is there a known issue with FCP 5.03 and motion?
I posted this issue on Ken Stone's site. He is also experiencing the same problems. I can forgive a small glitch or a bump in the road but for two pieces of software simply to no longer be integrated? What the heck guys???
I can't believe Apple has released this software with such a large issue. What were they thinking and how long for a patch to come out. I have a project that is burning a hole in my pocket...
Anyone else experiencing the same problem? If so has anyone discovered a work around?
thanks so much!
Sean

Welcome to the disucssions.
FYI, I have FCP 5.0.3 and it has no problem loading Motion files all the way back to 1.0
My suspicions would lie in some kind of Quicktime malfunction? Can you load a .motn file into Quicktime?
Patrick

I am traveling with my macbook pro and I forgot to install final cut express and quicktime pro before I left. How can I in a way download them for free on my laptop from where I am

I am traveling with my macbook pro and I forgot to install final cut express and quicktime pro before I left. How can I in a way download them for free on my laptop from where I am? I need them and don't want naturally to buy them again!!!
Thank you

Assuming you purchased QT Pro, you can always download it again at no extra charge by logging in to your Apple account.
Regarding FCE, there is no way to download & install the product. You need an original FCE install disk and your FCE serial number.
Final Cut Pro X (aka FCPX) can be purchased & downloaded from the App Store.

Recently upgraded from Snow Leopard to Lion then Mavericks. I have Final Cut Express and when I export to Quicktime, and open to play the movie, Quicktime starts to "convert" it? What is this about????

Recently upgraded from Snow Leopard to Lion then Mavericks. I have Final Cut Express and when I export to Quicktime, and open to play the movie, Quicktime starts to "convert" it? What is this about????

My existing movies are all the following types straight from FinalCut
Apple Intermediate Codec, 1920 × 1080, Millions
16-bit Integer (Little Endian), Stereo, 48.000 kHz
This particular movie is 6.66 Gb
The new Quicktime player in OS Mavericks converts these to the following format:
Apple ProRes 422, 1920 x 1080
Linear PCM, 16 bit little-endian signed integer, 2 channels, 48000 Hz
And a movie size of 6.48 Gb
Please, please can someone tell me why?

Final Cut, Quicktime, and Pro Tools conflicts

Hi there,
I'm working on a "situation" I recently encountered, and wonder if anybody else has had this problem.
I'm trying to upgrade Pro Tools LE to version 6.9.2 with the install discs that were sent to me from Digidesign, and it's wreaking havoc with Final Cut Pro and Quicktime.
Initially when I installed the upgrade, I was running OSX 10.4.2, FCP 5.0.3 and QT 7.0.2. The Pro Tools upgrade worked fine, as did FCP when I launched it, but Quicktime wouldn't launch- spinning beachball forevermore.
So after doing all the basics- trashing pref's and render files, repairing permissions, etc.- and finding QT still wouldn't work, I tried upgrading to QT 7.0.3.
Once I did that, QT still wouldn't work, and Final Cut Pro would no longer launch. It just hung on the application startup screen, at no particular point each time.
I then upgraded to FCP 5.0.4, and as well OS 10.4.3. No luck. I installed the Pro Application Support updates 2005-02 1.0, and 3.1, and still no luck.
Since there is not yet a downgrade from QT 7.0.3 to 7.0.2, I ran the 7.0.2 to 7.0.1 installer, and downgraded to QT 7.0.1. QT still wouldn't launch, and FCP still hung on launch but this time it hung at the point where it was loading audio filters.
I tried removing the audio filters from their folders to see if it would launch then, but that didn't work. At this point, the only thing I could think to do was to uninstall Pro Tools altogether (safe uninstall, not clean uninstall) and this is what finally brought Quicktime and Final Cut back to life. Great, because I use FCP and QT everday, but I no longer have the use of Pro Tools.
Throughout this process I made sure to diligenty repair permissions, trash prefs, and restart whenever I made a change.
So I'm not sure at this point how to get Pro Tools LE 6.9.2, Final Cut Pro 5.0.4, and Quicktime (any version above 7.0) to work harmoniously, and I'm unable to spare any more troubleshooting time for a week or so because there are of course, projects due.
Has anybody else encountered these oddities?
Thanks a lot,
Joni

Hi, Joni C
I'm Bump,
I'm having the same trouble, I have FCP I'm running it on a G5 power Mac dual 2.5 ghz with 2.5 gb of memory, my os is 10.4.4. I also have Quicktime pro 7.0.3 and I have Pro Tools LE 7.0, every time I try to use FCP it starts and about five sec. later it shuts back down. I also have a Universal Audio UAD pci card that runs audio plugins and I also have fxpansion program it converts my vst & Au plugins to rtas for pro tools le. IBefore I installed FCP I wiped my hard drive and re installed a fresh version of tiger 10.4 and then I installed FCP studio, then Pro Tools, then all plugin and kept checking to make sure every thing was working correctly and then the U audio stuff with the Vst to rtas wrapper and it all was working fine. I even did the full final cut tutorial still worked fine. Yesterday out of no where final cut just stop working and still all the other programs work fine like dvd studios, soundtrack, motion, pro tools. If you can shead any light on this I would be very greatful
Bump

Final cut studio and space

i see that final cut studio and all the content within takes up a lot of space...can the various templates and content from motion, live type etc be installed on a separate external drive? and if so the pros and cons?
thanks

Templates and libraries (such as for Motion, DVD Studio Pro, Soundtrack Pro, Livetype, etc.) can be installed to an external drive during the install process. We do that for laptop installations.
It's best to always keep the applications in the Applications folder according to Pro support, but you can move the libraries anywhere you want or not install them at all.
If you do move them manually you can go into each application's preferences and set the location for the moved content. It won't harm them at all.

I am new to Final Cut Express and don't understand why I am unable to drag transitions into Canvas? Something wrong in my setup? It's not the overlays they are "on" so can anyone advise me please?

I am new to Final Cut Express and don't understand why I am unable to drag transitions into Canvas? Something wrong in my setup? It's not the overlays they are "on" so can anyone advise me please, by the way the "L" doesn't appear in the bottom left hand corner either? and by the way how can I get rid of that irritating Blue badge saying "AutoFill your contact details" all mine are in "address book" already!

You can't drag a transition into the canvas. If you're dragginmg a transition from the effects tab you drag it between the edit point of two clips in the timeline.
Make sure show edit overlays is turned on in the Canvas view popup.

I have been creating a film on Final Cut Express and half of my film has disappeared- what can I do to retrieve it back!?

I have been creating a film on Final Cut Express and half of my film has disappeared! What can I do to retrieve it?! Furthermore, command Z doesn't appear to be working! Any help would be much appreciated!

Check the capture/scratch disc to make sure the media is still there. If it isn't your hard drive may be going bad. If it is, then you may have inadvertently cut part of the video from the Timeline or deleted it from the Browser.
As for the Command z issue, see how many levels of undo you have set in FCE preferences. Also keep in mind that Command z will not work if you close the project and reopen it.
-DH

Does CC 2014 eliminate the need to have Final Cut Pro and/or Compressor installed to access Apple ProRes 422?

Hello:
Just today, I was working on a Mac system that does not have any of the applications that I would have expected to need to have installed in order to do more than just decompress movie files compressed with Apple ProRes 422.
I was expecting to have to install Final Cut Studio 3, Final Cut Pro X, Compressor 4, and/or QuickTime 7 with the QuickTime Pro key; however, none of those applications are installed and I am able to create custom QuickTime Apple Pro Res422 Sequences in Premiere Pro as well as export using Apple ProRes 422. After Effects and Adobe Media Encoder also show all the Apple ProRes variations.
Does CC 2014 eliminate the need to have Final Cut Pro and/or Compressor installed to access Apple ProRes 422? Is it something happening on the OS or QuickTime level that would affect CC or CS6 in the same way?
I've done a web search, but haven't really come up with anything other than older articles about needing to have FCP installed (and I typically work on systems with Final Cut Studio 3 installed as well as CS6, CC, or CC 2014). If more detailed information is available, it would be great to be able to read up on it.
The system is a 21.5-inch iMac running Mac OS X 10.8.5, QuickTime Player 10.2, and Adobe Premiere Pro CC 2014 (8.0.0 - I know an update is available for PrPro, but it's not my system to make that change).
Thanks in advance,
Warren Heaton

Hi Emil:
I use ProRes all the time as well, but I have Final Cut Studio on my workstations.
I had not come across MindPower009's YouTube video. That explains how ProRes could be showing up without FCP or Compressor.
So, the answer to my question would be, "No, CC 2014 does not eliminate the need to have Final Cut Pro and/or Compressor installed to access Apple ProRes 422; however, if you are willing to be in violation Apple's terms of use, you can install the ProRes codecs anyway."
Even though MindPower009's YouTube video comments claim "FREE and LEGAL", it's clear from both the Apple download page and the ProRes codecs installer that Apple expects you to own at least one of their applications.
Thanks again for the link!
-Warren

Final cut pro and compressor

I have a FCP project that I have been working on for a year and have made DVD's from through compressor. Suddenly when I open compressor it states that there are no files associated with this project.
Another user suggested I trash the preferences, but am loath to do this incase it makes things worse as I'm not very clued up on some of the systems functions.
Please help
CB

If you've been on the project for more than a year, it must be legacy Final Cut Pro and not FCP X.
This is the FCP X forum - you should ask this question in the Final Cut Studio forum:
https://discussions.apple.com/community/professional_applications/final_cut_stud io
Andy

Final Cut Crashed and then corrupted the file. So Final cut wouldn't open up. I tried reloading the backup, trashing the prefs file, systematically going through the 3 previous versions and opening them by themselves one by one to no avail.

Final Cut Crashed and then corrupted the file. So Final cut wouldn't open up. I tried reloading the backup, trashing the prefs file, systematically going through the 3 previous versions and opening them by themselves one by one. I found Final Cut now loads but each of the backups and files in the previous 3 versions won't load. I've worked on the project for 3 weeks. Im suprised the backup files won't load either!?! I've only rendered 1 low res version. I am thinking I will have to rebuild the project in Final Cut 7. That is simply too risky to have all my back ups not load up!!

I'm a little confused by this?
Final cut now opens if launch older projects. But if I actually click on the project it crashes. Im not sure what you mean by events? I've moved them from the events folder.
but when I open up and of the projects the FInal Cut opens but then wont load the project even with no events in the FInal Cut Events folder.

Final Cut loading and running extremely slow...

Hi, I posted about this a few days ago but in my usual panic (work to do!) I didn't make it clear, basically, here's the problem...
I recently had problems with FCP and generally all apps on my machine, when they loaded there was a slight pause when the icon bounced on the dock and I came across all sorts of errors, especially in FCP.
So, I backed up the two internal hard disks, formatted them both, then Raided them as one and put all the information back from the backup.
Since then everything's been working fine, I installed a new fresh copy of Final Cut Studio and I've done a few jobs.
Since finishing my last job last week (which happened to be working with MP4 files, I'm not sure if this is relevant), every time I load FCP now the icon struggles to bounce and it runs extremely slow, even if it's loading a new, blank project. From my last post, someone suggested I delete the render files from the MP4 project, I did so but still no luck.
I've run Disk Utility, Disk Warrior, no hope.
All other apps are fine but when I run FCP it slows the whole machine down, takes forever to force quit and restart until it's back to normal.
Next step is to re-install Final Cut Studio but even if this works, I'd like to have an idea why this has happened??? I've never had problems like this with my mac before.
Thanks, hope this is clear and not too much!
Alex

I recently had problems with FCP and generally all apps on my machine, when they loaded there was
a slight pause when the icon bounced on the dock and I came across all sorts of errors, especially in
FCP. So, I backed up the two internal hard disks, formatted them both, then Raided them as one and
put all the information back from the backup.
It would have been much better to find the problem than to just move it around.
All you have done is create a RAID where none was needed. When you moved your clone back to the RAId, you only moved all of the original problems to a new drive.
You are probably looking at a complete scorched earth-style reformat and reinstallation of everything from scratch since you've done so much damage.
There were a couple of things to try before you made the RAID but they would have been found by asking some questions and searching in the Mac OS10 forums.
bogiesan

When you "Send Movie to Final Cut Pro" and you cancel Rendering and how

I am moving from iMovie to Final Cut Pro and have multiple movies to send to Final Cut Pro. I would like to cancel the rendering in FCP until I actuall need it.

Uncheck Background Render:
Al

Macbook, Final Cut Express and Canon 5D video files

Hello everyone.
I intend to purchase my first Apple Mac soon. It will probably be the Aluminium Macbook with 4GB RAM.
I am an avid photographer and use the Canon EOS 5D Mark II. I can handle all the processing of the still photographs without a problem but I would like to take advantage of the cameras HD video capability. I know nothing about video editing but I have read that Final Cut is about the best video editor out there. My PC struggles to even play the movies from my camera, let alone edit them.
I have the following questions that I hope some of you can answer:
1. Will the standard Macbook with 4GB RAM be able to handle and edit the large video files (1.2GB for a 5 minute video clip)? I would prefer not to buy the Macbook Pro if possible. The computer will only be used for video editing occasionally. I will not be making 90 minute Hollywood style productions... just 5 minute short films once in a while.
2. Does the cheapest version of Final Cut (Final Cut Express) handle files from the Canon 5D2?
3. I know the video from the Canon 5D2 is generally disliked because it is 30fps and is in a strange format. However, I am not able to change this and I will not be buying a dedicated video camera as I rarely shoot video. So, I need to know if the Macbook and Final Cut Express can do the business with these files. Do you have any advice on how to handle the 5D2 files?
Any advice greatly appreciated.

Will the standard Macbook with 4GB RAM be able to handle and edit the large video files (1.2GB for a 5 minute video clip)?
Yes. You have a lot of hard-drive space with the Macbook Aluminum, so that shouldn't be an issue but you might consider using an external hard-drive to store your media if you ever start making longer movies. To tell you the truth, the Macbook with 2GB of RAM would probably work just as well. I recently upgraded mine and it didn't make much of a difference. Either way though, the Macbook should work fine with Final Cut, mine does. You might consider getting the one with the 2.4GHz processor, I have the feeling that will make more of a difference when editing than the extra RAM.
Does the cheapest version of Final Cut (Final Cut Express) handle files from the Canon 5D2?
Sort of, but it doesn't edit them natively. You can either drop the files in the timeline and render it out and it will work, or, if you don't want to render whenever you make a change, a better technique would be to first convert the clips using an application like the free [MPEG Streamclip|http://www.squared5.com> to something FCE can edit natively such as Apple Intermediate Codec. It's not as simple as drag-and-drop, but it will work.
Do you have any advice on how to handle the 5D2 files?
See above. I recommend the Streamclip conversion over the rendering though. If you have a lot of files to convert, Streamclip has a batch conversion setting so you can set what to convert to once and Streamclip will convert all the files. Converted files can then be edited in FCE without any particular problems.
You should convert using these settings:
Compression: +Apple Intermediate Codec for HD or DV-NTSC for SD+
*Frame Size:* +(A supported FCE frame size, for example 1920x1080, 1440x1080, 720x480, etc. The supported frame size you choose should be as close to your original frame size as possible)+
*Frame Rate:* 29.97
Sound: +Uncompressed Stereo 48kHz+
Keep in mind that the Macbook Aluminum lacks a Firewire port, so if that is detrimental to your use you should consider getting the white Macbook or the Macbook Pro. I believe the Canon 5D Mark II uses USB for transfer though, so it shouldn't be that much of a problem.

Missing Final Cut X and Motion from my purchase history.

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