Missing fonts - Flash CS4 on Mac

Question

I am installing a new font on my Mac that I have to use for a project I have to start today.  The font installs OK, it works fine in Fireworks and even Word, but doesn't appear in Flash!
I have used FontNuke to kill off the existing caches (not necessary for Fireworks, but have usually had success doing this in the past) but still no joy.
What is going on?  It seems to be a frequent problem discussed all over the web, but I can't find a solution that works for me.
Things I've tried...
Convert original .TTF to .OTF
Install as a Computer font, not just a user font
Start Flash before any other app
Start Flash after Fireworks
I really need this to work, HELP PLEASE!!!
Ta
John

Answer 1

I'm sharing my solution as well so that it might help others out there who are desperate for a solution to fonts not showing up in Flash CS4 (and other versions) on OSX. I've spent so much time reading various message board posts and blog posts about this topic. There seems to be a lot of confusion and misinformation out there. Hopefully this can help someone out.
In my situation, I had been using FontBook for years to install and "manage" my fonts. This meant that all my installed fonts were stored in User/UserName/Library/Fonts . Like most designers, I was managing thousands of fonts. I noticed that a lot of fonts weren't loading in Flash CS3 and later CS4. My solution at the time was to minimize the amount of fonts that I had active (I tried to keep it around ~500) and then do a Font Nuke and pray that they showed up in Flash. I'm sure if you're reading this thread that you can relate to all of the frustrations of getting something so trivial to work in Flash when it works in all other CS applications. This solution worked sporadically at best. This was beginning to affect my design work, because I knew that if I couldn't get a certain font family to load in Flash (despite endless nuking and font installing/reinstalling), that I should avoid using it in my proposed designs. This is a horrible feeling so I sought out a better way.
Eventually I made the move to LinoType Font Explorer X (it's free too) to better manage my font library but the problems persisted. From Font Explorer X I could easily clear the System Font cache and the Adobe Caches but fonts didn't always show up as intended. I then noticed that even though I was using Font Explorer X, all my fonts were still residing in User/UserName/Library/Fonts. I decided to move them all out of there and pretty much start from scratch. I moved them all to another folder on my desktop and readded them to the Font Explorer X library and then activated ONLY what I needed. I found that this was the first time that everything worked as I had intended. Even though I had been nuking and using Font Explorer to clear all the caches, the fact that those thousands of fonts were still living in that Library/Fonts folder was messing it all up. Now that folder is empty and things are working properly.
My advice: Avoid FontBook and use LinoType Font Explorer X to manage all of your fonts. Remove everything from User/UserName/Library/Fonts and place it into another folder. Import everything to the Font Explorer library and activate only what's needed.