Missing fonts from a pre-designed file?

Okay, newbie here, appreciate your patience.
So I received some INDD files that need some minor changes (I'm new at this, so wouldn't take on more than that!), and the fonts folder that was included has 9 versions of Helvetica. I'm working on a MacBook with Tiger and OS X 10.4.11. It has the standard Helveticas that came installed.
When I made the minor fixes, not using any new fonts, and went to export the file as a PDF so she could proof it, the dreaded Missing Fonts window popped up. I know I would normally need to install the fonts included but didn't think it would be a problem as these are pretty standard. So I opened up the Fonts Folder she sent me, and the font names are
HelveNeuBol
HelveNeuBolCon
HelveNeuCon
HelveNeuHea
HelveNeuLig
HelveNeuRom
Helvetica Neue 2
Helvetica Neue 3
Helvetica Neue Condensed 2
I couldn't copy them to my fonts folder, but I dropped them into InDesign's fonts folder. Still no luck. Then when I tried to open one of her font files to check out what the difference was from what I have on my Mac, it opened up empty.
These are the names of the fonts it says I'm missing:
Helvetica Neue (T1) 75 Bold
Helvetica Neue (T1) 55 Roman
Helvetica Neue (T1) 57 Condensed
Helvetica Neue (T1) 85 Heavy
Helvetica Neue (T1) 77 Bold Condensed
I'm not sure what to do from here. If anyone could shine a light (even a glaringly obvious one) on what might be going on here, I'd be so very happy.
Thanks,
Jen

Helvetica Neue is not the same as the plain vanilla Helvetica that came on your Mac, and sustituting one for the other will probably result in visible differences as well as changes in line wrapping, not to mention you may not have the required weights.
PC T1 fonts should work in the ID fonts folder, so if they continue to show as missing, it could be that either the fonts in the folder aren't really the ones that were used, or that the PC and the Mac are reading different internal names for the same font (this even happens from machine to machine on PC when multiple versions of a font are installed). Try removing the font lists. Close all Adobe apps, then search for and delete all adobefnt##.lst files where ## is a number (that is the Windows method, but I'm pretty sure those lists are on Mac too, and there may be some additional steps you can take to clear fonts caches).
When you restart ID and open the file, if the fonts are still missing, make a copy of the document to avoid destroying th original, then use find font to substitute the nearest equivalent from the list that should now include the fonts you copied. Check for obvious changes in line wraps, etc.
Peter

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>
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