Missing fonts in Java

Reformated my XP SP3 computer and loaded Firefox 13.0.1 and Java from Oracle.
When I open any pages that have javascripted close X's on them I receive a square box with 27 over 16 in it instead of the X.
On one site the code reads:
font-family: "Helvetica Neue",Helvetica,Arial,Verdana,sans-serif;
<a href="javascript:return void(0);">✖</a>
(Not sure if that will show up at your end as a little box - or - a little box with the 27 and 16 in it).
I checked http://browserspy.dk and got a list of 45 fonts on Fonts Information - Detected via Flash (http://browserspy.dk/fonts-flash.php) but
only 36 on Fonts Information - Detected via Java (http://browserspy.dk/fonts-java.php)
Helvetica is missing from both lists.
These fonts are showing up on the Java page but not the Flash page.
Dialog
DialogInput
Lucida Sans
Monospaced
SansSerif
Serif
These fonts are showing up on the Flash page but not the Java page.
Arial Baltic
Arial CE
Arial CYR
Arial Greek
Arial TUR
Courier New Baltic
Courier New CE
Courier New CYR
Courier New Greek
Courier New TUR
Times New Roman Baltic
Times New Roman CE
Times New Roman CYR
Times New Roman Greek
Times New Roman TUR
Really not sure what to do about this.
Is there someway I can get Flash/Java to recognise these fonts?
Thank You

That is an Unicode symbol &amp;#x2716;
If you see the hex code instead of the character then Firefox wasn't able to find a (dingbat) font that handles this character.
*http://www.alanwood.net/unicode/dingbats.html

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