Missing fonts in Windows InDesign CC'14 vs OSX

We are a school with about 500 Windows 7 machines. We also have an iMac suite (about 25 strong). We have a Creative Cloud subscription and have deployed it to all of our computer suites and our iMac suite. CC 2014 versions of the relevant products have all been pushed out, so there should be parity between the two platforms.
Our problem is that our Windows clients are outright missing 90% of the TrueType fonts that are available on the OSX (Mavericks) clients. Most of the Media classes are taken in the iMac suite, and therefore the majority of their content has been created in there, but two or three times per week the classes rotate to a Windows suite. Some students are encountering issues where fonts are missing after opening their INDDs in InDesign for Windows.
I discovered that InDesign for OSX has vastly more fonts than on its Windows counterpart, specifically of the TrueType variety. About 90% of the TrueType fonts on Windows were missing. As far as I could tell, all of the OpenType fonts matched.
Students get the follow dialogue when they launch InDesign with a missing font:
So yeah, that's my issue. I've literally spent all afternoon researching this issue to no avail and am pretty much stumped at this point.
Any help and advice will be more than appreciated!
Thanks for reading.

Early on in the life of Mac OS X (which has been around for over 10 years in multiple versions—we're now at 10.10), Apple advertised how many beautiful fonts were available with Mac OS X. And, it's true, they do install a lot of TrueType fonts.
Microsoft provides much fewer. As far as I can tell, most of them are installed with you install Microsoft Office products.
It's just the way it is.
I guess you could show students a list of the fonts installed with Creative Cloud apps (Minion Pro, Myriad Pro, etc.). You could also teach them about downloading Typeset fonts (although they won't be able to carry those to another location which doesn't have a CC subscription).

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Outline missing fonts in an INDESIGN

Is there any way to outline the missing fonts in an InDesign client file so it doesn't mess up the layout?
I have tried to replace some of the missing fonts but not the same version so the text layout is affected.
Any suggestions?

And to add a postscript (not a PostScript) to this discussion, even if you had the fonts to provide the outlines, outlining text is really a bad idea for any number of reasons including (1) inability to subsequently edit the text in InDesign, (2) much lower print and display quality due to lack of font hinting (geometric scaling with outlines as opposed to intelligent scaling with fonts), and (3) inability to search and/or do text touch-up in Acrobat.
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- Dov

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Hi!
I am having a problem with the latest version of Adobe InDesign CS4 (v 6.0.4).
I opened an old document which contained two missing fonts.
I was able to correct the first one by changing it to an existing font.
But when I tried to correct the second one, the application crashed.
I did this:
1. Opened the document with the missing font (the first font was now already corrected).
2. In the warning dialog window saying a font was missing, I clicked "Find Font".
3. The missing font was called "Helvetica (T1) Bold Narrow". I set it to be replaced by "Helvetica Regular".
4. Then I clicked "Change All".
5. Indesign CS4 crashes.
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Filename: <not installed>
Full Name: Helvetica
First Used: NA
Font: Helvetica (T1) Bold Narrow
PostScript Name: Helvetica-Narrow-Bold
Style: Bold Narrow
Type: Type 1
Version:
Restrictions: Unkonwn (Font is missing)
Path: Unknown (Font is missing)
Character Count: 27
Style Count: 0
Styles:
Page: none
Does anyone have a solution, or is this a bug?
Thanks

Hi! Thanks for your answer.
I am using Windows XP (SP3).
I tried to export my INDD file (ID CS4 format) to an INX file.
But that also made InDesign crash (perhaps because of the font thing).
Unfortunately I can't change the missing font of the text because:
* I can't see the text frame that contains the missing font.
* InDesign crashes when using the "Find Font" function.
However, this is not a big problem, I can still work with the file. But I will
always get the annoying warning about the missing font, and I prefer to
have no errors in my INDD files.

Missing Fonts in my inDesign file...

Just recently completed an inDesign file, but it is telling me it has missing fonts. The file was originally started in CS4 by a coworker and completed by me in CS5. I'm confused because the fonts show up in the file, but still are classified as missing. I tried to send this file to print, but they could not print it because of the missing fonts. If anyone could help me out, you would be doing me a huge favor. Thanks everyone and have a great day.

imjimjim wrote:
I understand how to get the fonts to work and I just received the Helvetica font's from him and got those working but the Berthold Akzidenz Grotesk aren't working. They can in a file with a strange icon (a grey box with green letters that spelled out "exec").
This is the one:
It's Mac OS X very unhelpful 'unrecognized file type' default icon, and it might be anything, from an unrecognized file format (unlikely because OS X should recognize most font files) up to a damaged download.
imjimjim wrote:
When I "find first" to see where the missing font is located, its on the first and second pages and it is the background graphics, which I think an outside party designed. If I can't get the Berthold fonts to work, what should I do next?
That's a problem on a different level. Is this in a placed EPS or PDF, or (sigh) even a placed InDesign page? Then it was up to the original designer to embed the fonts used into the image -- or, failing that, convert to outlines (which ought not to be necessary in a moderately modern workflow). About the only way to get it to work is to actually install these fonts on your system as well and hope it's the exact same version.

CS4 - Missing Fonts Loader Plug-in?

I apologize if this has already been asked, but I am having difficulty with the missing fonts loader plug-in.
Q: Can some please give me a detailed (step-by-step) instructions for installing this plug in for CS4?
Q: What is this Microsoft Visual C++ 2005 Redistributable Package required for CS 4?
I need some assistance, please.
Thank you very much for any help!

I meant to add this as well.
Missing Fonts Loader Plug-in for Adobe InDesign CS4
The plug-in for Adobe InDesign CS4 is available on the Proxima Software Web site. This plug-in can automatically
activate missing fonts in Adobe InDesign documents.
Missing Fonts Loader Plug In
Product Adobe InDesign CS4 version 6.0
Description Automatic Activation of Missing Fonts
Operating System Microsoft Windows
Requirements Your missing fonts must be located in FontExpert
Groups (visible in the Groups view).
FontExpert 2009 version 10.0.
The plug-in may also work with FontExpert of earlier
versions 9 and 8, but FontExpert 2009 version 10.0 is
recommended.
File Name MissingFontsLoader.pln
How to Install the Plug-in
NOTE
The plug-in for InDesign CS4 requires Microsoft Visual C++ 2005 Redistributable Package
(available on the Proxima Software Web site, http://www.proximasoftware.com/download.htm ).
Copy the MissingFontsLoader.pln file to the Adobe InDesign plug-ins folder:
c:\Program Files\Adobe\Adobe InDesign CS4\Plug-Ins\MissingFontsLoader\MissingFontsLoader.pln
and RESTART Adobe InDesign.
(Where "c:\Program Files\Adobe\Adobe InDesign CS4\" is the folder where Adobe InDesign is installed.)
Using the Missing Fonts Loader Plug-in
This plug-in has an activation option: automatic (recommended) or manual.
Automatic Activation
The Missing Fonts Loader Plug-in loads missing fonts automatically when you open an Adobe InDesign document.
The plug-in searches for fonts in font groups defined in FontExpert. If a missing font is not found in the FontExpert
Groups view, it will not be activated, and the font will be marked by InDesign as a missing font (for the current
document).
3
Missing Fonts Loader Plug-In for Adobe InDesign CS4
In the picture below, the Missing Fonts Loader window shows an empty list of missing fonts for the current
document, because all fonts were activated automatically:
4
Missing Fonts Loader Plug-In for Adobe InDesign CS4
When InDesign opens the document, it may still mark fonts as missing, even though they were actually activated
by the plug-in during the opening of the document. In this case, you may be required to reopen document to let
InDesign know that all missing fonts are now activated.
The font information xml file helps solve this problem. It is recommended to select the Use font information xml
files option. Every time you save the .indd document, the Missing Fonts Loader plug-in will create a small xml file.
This xml file will include the list of fonts used in the corresponding .indd document. When this xml file is present,
the plugin can activate fonts just before the InDesign actually opens the document and searches it for missing
fonts. (You will find the xml file near the Adobe InDesign .indd document on your computer.)
Manual Activation
When the Activate Missing Fonts Automatically checkbox is cleared, the plug-in
does not activate missing fonts when you open the document. You can open the plug-in
window and activate fonts manually.
The Missing Fonts Loader window shows the list of missing fonts in current document:
5
Missing Fonts Loader Plug-In for Adobe InDesign CS4
Click the Activate All button to activate missing fonts.
Important Note
Unfortunately, when missing fonts are activated manually, you are usually required to close the InDesign
document and open it again to let the document "know" that new fonts became available. This is the
disadvantage of manual activation.
6
Missing Fonts Loader Plug-In for Adobe InDesign CS4
Technical Support
Please be sure to enter a correct e-mail address if you wish to receive a reply to your question or suggestion.
Your e-mail address will not be used in any automated subscriptions.
WE REPLY TO ALL CONTACT MESSAGES SENT TO US USING THE SUPPORT FORM OR VIA E-MAIL.
WE GUARANTEE SENDING A HUMAN-CREATED REPLY, NOT AUTOMATED.
Usually we reply within 8 hours, in many cases within 1 hour. The actual amount of time depends on your time
zone. If you didn't receive a reply from us, please make sure you entered a correct e-mail address on the form and
your Internet service provider isn’t using any anti-spam filters that may block messages with embedded
hyperlinks or file attachments.
Support Form on the Proxima Software Web site:
http://www.ProximaSoftware.com/contact.php
E-mail:
[email protected]

Installing missing font during document opening

Hi All,
I have a requirement of installing the missing fonts in a document when the document is opened.
I have used the kMissingFontSignalResponderService to handle the missing font.
Because InDesign API does not provide any facility to install font, I have used the Windows API for the same.
When I get the missing font signal, I install the font using the ttf file and then broadcast the WM_FONTCHANGE message.
The problem is that I am not able to get the IPMFont instance of the just installed font. I require that instance to call the SetRequest(IPMFont*) method of IMissingFontSignalData. But I never get the instance for the recently installed font. Using methods like QueryFontByDisplayName in IFontMgr to get the IPMFont instance returns null for the installed font.
The font is indeed installed correctly but I am unable to notify the font manager about the new font.
Can anyone shed light to solve this issue?

Hi Andrew,
I tried ForceUpdateFontSystem too. Yet I do not get the IPMFont instance. Seems like the font manager is still unaware of the installed font. The font is indeed installed but the missing font alert appears once. If I open the document again there is no missing font alert as the font is indeed installed.
Can you kindly put some more inputs?

Missing fonts between synced documents

Hi, there!
I having missing font messages in Indesign documents that are synced via Creative Cloud Files. Both computer have these "missing fonts" installed and as far as I know they are not corrupted (i.e. can be used normally).
At first I thought that it was an issue caused because the versión of the font installed as it happened only with Font Awesome (an ever updating icons font). I downloaded and installed the most recent version of the font on both computers and the issue wasn't gone. Now it's happening with another font: ITC Officina Sans. I don't know what is going on, Anyone?
Some helpful facts:
- Computers involved: iMac 2012 and Mac Pro 2014 both using lastest version of Yosemite
- Indesign: lastest version installed, same with Adobe Creative Cloud desktop client.
- Problem only happens on synced files via Creative Cloud
- Font affected are not from Typekit
- Only happens on a huge project so far (We have been working on it for a long time so don't know if other projects may be affected)
- The project consist of a book and over 20 docs. Docs range from 6 to 50 megas in file size.
Thanks!

See Font Management in OS X, for starters.

Missing Fonts InDesign 5.5 WIN

InDesign 5.5 WIN create problems with the fonts when I open a file from version 5.0. The font-installation in the windows font-folder is ok. The fonts are there, but InDesign doesn´t find it. Funny: When I create a new file, I can fix the "missing" font. It works well. Where is the problem?

Moving this discussion to the InDesign forum.

Missing fonts - InDesign CS3

I've read all I could find about mssing fonts, but continue to have problems with opening InDesign files and receiving a message about a missing font(Arial Narrow).
Indesign CS3 v5.04
Two users(Administrator & a user(who has Local Administrator rights) have no problem with missing font when opening the same file.
Two different users(who both have Local Administrator rights) receive the message about missing font when opening the same file.
The PC has the font loaded in Windows,
I have copied Arial Narrow into Adobe\Indesign\Fonts directory
I have deleted all Adobe*.lst files
After the Adobe*.lst file is recreated the lst file has the specifics for Arial Narrow in the lst file.
Not sure what to try next

I didn't understand from the original message that the users were all working on the same PC. That would point away from the font problem, I think, and maybe toward a preferences corruption, though I couldn't say for sure.
Certainly I think trying the patch would be good, and yes, there may be Adobefnt*.lst files in each user profile that should be deleted (maybe that's all that's wrong). Otherwise, replacing preferences for the affected users might be in order.
On the same machine, assuming there is no problem about inidividual user customizations you don't want to share, you can copy the profile data from one user to another without problem, or you can rebuild each bad set from scratch. See this page for instructions (scroll down) and be sure to read the comments.Adobe InDesign CS4 * Setting preferences

InDesign CS2 - missing font

Arial Black font is missing in my fonts menu. I discovered that after installing Win XP SP3, the font had a problem. Downloaded a hotfix and this didn't work, then removed the font from my Windows font folder and installed the font again. Now I have Arial Black in Microsoft Office products but still not in InDesign. I repaired InDesign installation and then uninstalled it and re-installed it. I tried suggested fixes - put the font in the Common Files folder; put the font in the InDesign Fonts folder - nothing works. I'm getting desperate since this font is used in our logo! How do I fix this problem? I'm ready to try just about anything. Thanks.

Thanks, Bob. In the meantime I had also found that advice elsewhere, as well as advice to delete (well, actually, move to an unknown location) the file C:\Program Files\Common Files\Adobe\TypeSpt\FntNames.db - I hope that's not a problem (if it is, let me know and I'll put it back). Then I rebooted just to be sure, and fired up ID. No change - I could still see Arial and Arial Narrow in the list, but not Arial Black... but...
Wait! It isn't in the fonts list when I just pull it down (with no document involved), but when I open my old document, now it recognizes the font that is supposed to be in the document, so it is no longer complaining and pink. I don't know what of the various things I did caused that to start working, because after a few tries I had stopped opening any document when checking the fonts, concerned that there could be some legacy in the document that could have been interfering with something.
Then I wondered... if the font is now findable, how come I can't see it in the regular font pulldown? So I got the idea to select Arial and look at the weights (which I had not been doing) - voila, there is a new weight choice called Black! So somewhere in all the changes I did (reinstalling older versions of the fonts, deleting the font cache files, and several reboots) ID found the font again but decided that it was just another weight of Arial. Strange, but I can live with that.

Missing fonts in InDesign CS4 - even when 'open' in Suitcase Fusion 3

Hi all, I'm running InDesign CS4 on a Intel Mac Pro (tower), about 4 years old, running OSX Snow Leopard (all updates applied).
Using Suitcase Fusion V3 for font management.
I have a document that previously had no font issues at all. Now when I open it InDesign throws up a 'Missing font' error.
I have the correct fonts installed and 'open' in Suitcase Fusion.
The font is available in Simpletext and Pages, but not InDesign and Illustrator.
The troublesome font was OK the other day and has been since it was installed.
I've not changed anything that I'm aware of... but now InDesign won't 'see' the font.
In the 'Find Font' dialogue box the 'Path' says it's 'Unkown or missing'.
InDesign can see the other weights in the font family (bold, italic etc) but not regular. And yet the entire font family is in the same folder on my hard drive.
I've tried deleting all the' Adobe.lst' files. No Joy.
I've run Font Doctor on the whole font family, its says it's OK.
I've tried re-installing the font from a back-up. Nada.
If anyone has any suggestions..... feel free to let rip!
As ever, I await your expertise and unstinting knowledge in these matters And, needless to say, I'll be mighty appreciative for it!
RP

Hi Bob, strangely... I've put the troublesome font, Dax (T1) Regular, in the Applications/Adobe InDesign CS4/Fonts folder and it seems to be working.
Never had to do that before.
Would be great to get back to 'normal'. If possible.
Although I have many duplicates spread across back-up drives and collected artwork folders, I've also tried to eliminate any duplicate 'open' versions. But the above solution is the only one that works at the moment.
RP
p.s. I also tried removing any AdobeFNT**.lst files, (where ** is a number) before the above work around. That didn't work either.

Missing fonts in PDF placed in InDesign

I was sent a PDF to make slight changes to it. Since the changes were so minor and relatively few, I thought it would be easiest to just place the pages of the PDF into an InDesign document and put white boxes over what needs to change.
I just noticed the Preflight panel says I'm missing Arial and Times New Roman which I know I have. I tried doing "Find Font" to replace the missing Arial with my Arial, but "Change" is grayed out so I'm thinking the fonts must not be properly embedded in the PDF.
I'm not sure if they have the original document the PDF came from (and if they do, it might be in Word). Is there a way I can fix this either in InDesign or with Acrobat?
Or, if I don't fix it, do you think that the missing fonts will not print properly?

You might be able to embed these fonts properly in the PDF. It isn't always successful, but in Preflight, open the fixups section and use the selection as in the screen shot. Then relink/replace the PDF in ID.
Mike

Find the Missing font text content in indesign document

How to find and get the missing font content in the indesign documents by using the SDK. give a tips and techniques.
Anybodys help me.

It wont answer your question, but you could have this problem too:
I have a problem in my current project where text frame having no text make the document report the usage of a font wich we dont want the project to use (times by exemple). The problem being that Indesign report usage of a font wich is in fact not applied to any text. Weird!
The easy fix is to identify those items (text frame class + no text) and reassign them as "unassigned".

I cant place a pdf in Indesign because of missing fonts

I am running into a problem with a pdf add I am trying to place in a booklet. When I go to export the Indesign document it tells me it cant because the pdf I placed in it has a font I don't have. I always thought you could place and print pdfs without having all the fonts. I thought it was only if you wanted to edit the pdf that you needed the font. Isn't that the point of a pdf? Does any one have a good solution for this? I am using Indesign cc 201 on a mac. The pdf is secure so I cant run any sort of preflight or flattening on it( at least as far as I know).

Is the export really failing, or are you getting a missing font warning and cancelling? The ad may not look good, but you should still be able to export, I think.
But bottom line here is that you need to educate the folks who send in the ads so they always embed the fonts.

InDesign CS6 + Yosemite + Copy/Paste = Missing font

We use ITC Franklin Gothic throughout all of our pieces; it's installed and it's the default font setup. New and existing files have opened without issue until now. I opened an advertisement that needed to be resized, from our shared server and copied the contents. In a new document, I pasted the contents suddenly the font says it's missing. The images retained their links to the packaged folder on the server, the fonts just stopped working. I closed InDesign, then disconnected from the server in case there was some kind of conflict between the local font and the server font override from the packaged fonts folder (packaged from the local font installed, I made the source ad this same way). Loaded the new file, and got the expected missing links dialogue, but unexpectedly the fonts were still missing. I reviewed the missing fonts, and it was the entire family. I opened Suitcase, verified the fonts are active. Still no fonts in InDesign. Okay, disactivated font in Suitcase (maybe it needs an update), installed the font in Fontbook, need to get the ad done and I don't have time for this. Verified font works by opening a different file, making a new document, but as soon as I opened the ad with the missing the fonts, fonts go missing. I then changed the fonts to a different family, and tried changing them back, but the font doesn't even show in the list of fonts. I can't figure out why this particular method of copy and paste breaks the font. I've opened and created other files with this font family active, while this copy/paste file is open at the same time in another tab while it still says "no". The only work around I could use was to copy the entire packaged folder from the server to my desktop and just change the document properties to the size I need, then adjust the artwork to fit.
I'd like to find a resolution as to why copying and pasting broke this font even though the same missing font works fine simultaneously in a different document. Any suggestions/questions/thoughts/solutions would be very welcome.
System specs:
27" iMac (Mid-2011) 3.1 GHz i5
32 GB RAM
1 GB Video
10.10.2
Adobe InDesign CS6 8.1
Update: Looking through the font list, Franklin is being listed as a different font. Though the character palette, the font selected is ITC Franklin Gothic Std Book; the font listed in the Type drop-down menu is Myriad Pro, and once that was deactivated, Helvetica.

i don't see how that could be the case because I originally installed the font, created and packaged the ad, and the font is available for typesetting in a new document while this problematic document is open without being connected to the server.
I upgraded to creative cloud 2014 and this particular document is still a problem. This font issue is limited to this sole document. I'm guessing it has something to do with the copy and pasting. Tomorrow, I'll try replacing the font to something else and then copy/pasting it in the same way if it recreates the same problem with a different font.

Missing fonts in Windows InDesign CC'14 vs OSX

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