Missing hard drive space and files after Genius Bar installed new Hardware

I took my computer to genius bar. They installed a new CD/DVD drive. My computer wouldn't load when I got it home, so I reinstalled OSX and now I am missing tons of hard drive space and all my old files (which have been backed up). How do I fix this?

"DURING WARRANTY SERVICE IT IS POSSIBLE THAT THE CONTENTS OF THE APPLE
PRODUCT’S STORAGE MEDIA WILL BE LOST, REPLACED OR REFORMATTED. IN
SUCH AN EVENT APPLE AND ITS AGENTS ARE NOT RESPONSIBLE FOR ANY LOSS
OF SOFTWARE PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE
STORAGE MEDIA OR ANY OTHER PART OF THE APPLE PRODUCT SERVICED.
Following warranty service your Apple Product or a replacement product will be returned to you
as your Apple Product was configured when originally purchased, subject to applicable updates.
You will be responsible for reinstalling all other software programs, data and information.
Recovery and reinstallation of other software programs, data and information are not covered
under this warranty."
http://images.apple.com/legal/warranty/docs/cpuwarranty.pdf

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Where's my missing hard drive space?

I posted earlier about this, it may be a bit off topic but if anyone can offer a clue, I would appreciate it.
I got my win 7 upgrade and was waiting until vista started giving me headaches or the win7 service pack1 came out to upgrade...vista got me to upgrade today and I have to admit it was much less painful than i anticipated.
My question is about the missing hard drive space on my Idea center K230 on the box and on the side of the comp it claims a 640 HD (it claims in small print that up to 18gb may be used for the service partition) I questioned this when i first got it and even after deleting all the preloaded crap it was still saying 540 available out of 580GB....then I read that Lenovo has a huge partition for backup. So when I do my upgrade to win 7- 64 bit, I do a clean install and delete the smaller partition and reformat and expand the larger but before installing the new OS it says I have 596 available, so where the hell is the other 44GB of hard drive...did Lenovo rip us off and put 600GB hard drives in the K230's or is there a hidden partition still left that I cant find?
I am running everything off of my 596GB C: drive, I have my virus stuff and video card extras loaded, everything from the upgrade and 21 available patches and new drivers for most of my stuff....right now I am at at 575gb available and if i can ever find a printer driver that works I will create a backup point or disc from there, whatever win 7 allows. I never wanted the Lenovo one button back up and thought it was stupid to put a big glowing button on the keyboard that wipes your system back to when it came out of the box...I had nightmares of someone getting curious and going "what does this button do?"
.I notice I have a program files folder and a program files (x86) folder with a bunch of redundant files. what's the deal with this is Lenovo still hiding a backup program (maybe in that hidden partition?) that fills my hard drive twice as fast or is there a purpose for the file copies?
Any info on the above questions would be appreciated, and for those of you just looking for upgrade info I have good news, when you finally get your win7 upgrade disc it is the easiest windows installation ever, almost copmpletely automated, and very fast. So far the only sticking point is finding a printer driver, but I have 3 printers i can try, maybe one is supported.

Hi wise2u!
You can read all the details about how storage manufacturers use multiples of 1000 to measure disk space, and Windows reports it in multiples of 1024, and there is some overhead for Windows, or you can just use this rule of thumb from wikipedia:
A general rule of thumb to quickly convert the manufacturer's hard disk capacity to the standard Microsoft Windows formatted capacity is 0.93*capacity of HDD from manufacturer for HDDs less than a terabyte and 0.91*capacity of HDD from manufacturer for HDDs equal to or greater than 1 terabyte.
0.93 * 640GB = 595GB, which is about what you're seeing.
I don't work for Lenovo. I'm a crazy volunteer!

Question about Hard drive Space and Logic Pro

We just installed Logic Pro 7.2 (and Tiger) onto our Dual G4. We have nearly filled the bootup drive, with tonnes of space on our other hard drives (80GB and 100GB). With only ~4 GB left on the startup drive, will this cause problems with Logic Pro? We have more than the recommended RAM, but I was wondering if the hard drive space might be an issue, like with iDVD where you need ~8-10 GB free to burn a DVD.
I've been considering copying things over from my startup drive to my 80GB drive (which has tiger on it too)and making the 80 GB drive my new startup drive, but it's a bit of work and if I don't need to do it right away I don't want to bother. What is the recommended amount of free hard drive space and memory for Logic Pro to work well? I personally like to have ~10GB free for anything, but that might be tricky at this point. I want to know if I should go through with the hassle of moving things over or wait a bit and see how it goes. I've not ahd a chance to use the program yet, but I'd like to set it up and keep it working smoothly once I start to use it. Any advice or experience from anyone in this department?

Your best off having at least 25% free space of any hard drive.
With Logic, It is a good idea (though not necessary) to have your OS and apps on one HD, and your song files and samples (and other files) on another. I would also suggest that you get a hard drive with a speed of at least 7200rpms.

System is freezing up on import. I have tried to reboot my computer three times, but that hasn't worked. I have tried clearing out hard drive space and that hasn't worked.

I have tried to reboot my computer three times, but that hasn't worked. I have tried clearing out hard drive space and that hasn't worked.

Mdgc wrote:
My imac will not authorize itune movie downloads to my ipad.
What exactly does this mean? Your iMac doesn't authorize anything. Are you getting an error message or what message are you getting with regard to authorizing? The iPad is not authorized? What?
No do not restore yet.

My hard drive crashed and I need to re-install Dreamweaver CS3

My hard drive crashed and I need to re-install Dreamweaver CS3. I have my license but I cannot find a copy of the software. I found some comments that Adobe is not making it available for download. I would like to continue to use this version. Anyone have any ideas on where I can find a copy of Dreamweaver CS3?

if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

Missing hard drive space after failed migration assistant transfer

When I first got my 13" macbook pro (about a month ago), I attempted to use Migration Assistant to move my files from my old 15" MBP. After starting the transfer, my old MBP locked up (or so I thought) & I had to quit the process. When I looked to see if anything transfered to the 13", I couldn't find anything, but there was hard drive space, maybe about 15 GB, missing. I looked everywhere I knew to look, in all folders all over my computer but came up emptyhanded. Although I've been using macs for years, I have little knowledge of all the inner workings/hidden files, etc. so I've reached the end of my abilities. I've searched all over & have been unable to find an answer. I had originally decided to just let it go & deal with a few missing gigabytes, but I just have to know what's going on. Any advice would be greatly appreciated!

Problem solved! Ran Disk Utility not in recover mode again, and it identified that the logical size wasn't right. Repair Disk while logged in - and at the upper level "Macintosh HD" on the left sidebar - fixed the issue, and I'm going to not attempt to run Boot Camp again for a while just in case :-p

Missing hard drive space after aborted attempt at sharing iMovie project with YouTube

So, recently I tried sharing an iMovie project with YouTube. I clicked on the project in my project library, then selected share with YouTube from the drop down menu. I chose to share it as a HD 720 project. At this point, I had 27 GB of free hard drive space. After the project was converted (or whatever it's called, a process which took about half an hour, and which left me with about 6.5 GB of hard drive space), but before the project was actually exported or shared with or uploaded or published to YouTube (the second step), I saw that it was going to take three hours to upload, so I decided I wanted to share it as a non-HD video, in order to save time and space on my HD. I cancelled the upload. I then deleted the project in my imovie projects folder (since it now had the HD logo beside the name), intending to just start over and share the project in 960x540. Thing is, after deleting every trace of it I could find in iMovie, in my Documents Folder, in my Movies folder, and in iTunes, I only reclaimed 4 GB of space on my hard drive (leaving me with 10 GB). So what happened to the missing 17 GBs, and how can I get them back? Also, the amount of space used in order to share that project just seems excessive to me, so I realize that something else might be going on here. Thoughts? Suggestions? Comments?
Thanks.

You're in the wrong forum.
https://discussions.apple.com/community/ilife/imovie

Asl, aslmanager and Missing Hard Drive space

I noticed recently I had been running out of hard drive space. Could not figure out why. I went through and cleaned up personal files and removed old applications, but the drive space kept evaporating. Started to really investigate today and found that my /private/var/log/asl directory was up to 102GB.
Insane.
I looked around and read all I could just to make a determination as to whether or not I could delete them without killing my Mac. I found that I could and did, recovering the space.
The reason I'm posting is to hopefully make others aware that this might be happening on their Macs and to try to see if anyone has some insight into what went wrong and how to prevent this from happening again.
I'm certain writing 102 GBs of log files since Dec. 18 was not Apple's intention. I see that aslmanager is a part of 10.5.6 (which I'm running), but do not see the process active in my Activity Monitor. Could this be why the folder filled up with so many asl files (2,046)? Does anyone have any idea how I can repair so the asl works properly?

I thought it must have something to do with that. I'd been thinking that it might be the UserEventAgent (Not Responding) that is always running in the activity monitor until I force quit it. But this morning I cleared it out again (there were about 5 files making up about 76MB) and dropped the kids off at school. When I came back, there was another 57.7MB file in there with a new one being written. 57MB seems to be the maximum file size before it creates a new one. It was writing 232 errors per second. Yow!
I opened Console up and the log was filled with Javascript errors related to The Weather Channel screen saver I run. That seems to have fixed it. I'll post back in a few hours to note what size the asl file is. Right now it's at 8K.
This problem began on December 18, after I installed the 10.5.6 update. That was the earliest date of the .asl files I deleted yesterday and the last date the old asl.db file was updated.

How do I free up hard drive space and turn off file vault?

How do I free up hard drive space on my Macbook so I can

You guess is wrong, Time Machine can back up with FileVault turned on.
You are seriously short on free space. You need to delete or move enough files to increase your free space by at least 10 GB. Your movie, video and music files would make good candidates for gaining the most free spoace quickly.
Once you get the free space you should repair the disk by booting from the Install DVD and starting Disk Utility. I am not talking about repair permissions here either.
The reason to repair your disk is that running the free space so low has greatly increased the chances for disk corruption. If you don't do the corruption will only get worst cause weird problems for you until the system stops.
Allan

I have a new Windows tablet computer with limited hard drive space, and cannot transfer my itunes library to the hard drive. Can I run t media from an external hard drive? If so, how do I transfer my files?

I have a new Windows tablet computer with limited hard drive space (32 GB), and cannot transfer my itunes library to the hard drive. Can I run itunes from an external hard drive? I have tried to follow some of the directions on this site, but am having no success. Thanks.

iTunes will run fine with the media on an external drive.
However, I suggest that a tablet computer with a tiny hard drive is not ideal as the primary computer for managing an iTunes library, even a small one. If you have another machine, perhaps a big, boxy, inexpensive old desktop with a decent amount of storage, that might be a better choice.
http://support.apple.com/kb/HT1364

Missing Hard Drive Space (15 GB unaccounted for)

I've had my Mini for about six months now. Love it. Everything is working perfectly except for one oddity that I'm hoping someobody can help me understand and/or correct:
I seem to be missing about 15 GB of hard drive space for no reason - at least that I can understand.
Here's what I get from the info screen on my drive:
Capacity: 74 GB
Available: 5.9 GB
Used: 68.31
All I can account for is 52.22 GB
Music: 41.11 GB
Movies: 4.33 GB
Pictures: 3.6 GB
Library: 547 MB
System: 1.81 GB
Documents 832.7 MB
Any idea why I seem to be missing 15 GB?
Thanks in advance.

I run Mac Janitor about once a week and still have
this problem. I'm assuming that is similar to the
program you mentioned.
To address that specific point: No. Mac Janitor performs one specific set of routine tasks (not all that critical - and not needed as frequently as once per week) while YASU performs a range of system-related maintenance tasks, which include those Mac Janitor handles, but go well beyond what it is capable of doing.
Yours is just such a situation where YASUs functions could prove useful in themselves, and would in any event help in narrowing down the cause of the loss of space, since it will either release the used drive space, or in failing to do so, confirm that it is being used by files. In the former case the problem is resolved, and in the latter it would then lead to use of software such as 'WhatSize' (downloadable from www.versiontracker.com) to examine the entire contents of the drive and establish exactly which files and directories are taking up what amount of storage space. Most mysterious losses of space such as yours can be readily resolved once you know where the space has gone!

Missing hard drive space since upgrade

Hi,
Since upgrading to Yosemite I have lost loads of hard drive space. I have run 'du -chxd 1 /' as soon in terminal and the below is what it returned. The user folder is showing 329GB but in Finder, using get info the folder returns 49.2GB??
Any and all help would be appreciated.
Cheers
Daves-iMac:~ Dave$ sudo du -chxd 1 /
WARNING: Improper use of the sudo command could lead to data loss
or the deletion of important system files. Please double-check your
typing when using sudo. Type "man sudo" for more information.
To proceed, enter your password, or type Ctrl-C to abort.
Password:
33M /.DocumentRevisions-V100
12M /.fseventsd
608M /.Spotlight-V100
0B /.Trashes
0B /.vol
66G /Applications
2.3M /bin
0B /cores
4.5K /dev
1.0K /home
3.4G /Library
1.0K /net
0B /Network
2.3G /private
1004K /sbin
3.9G /System
329G /Users
498M /usr
4.0K /Volumes
405G /
405G total

Solved, I used DaisyDisk which displayed that my other half was storing loads of iTunes data. I don't understand why Finder did not pick this up though?

Missing Hard Drive Space + Other Issues

My Macbook's been acting funny lately - it wouldn't always come out of sleep, and every now and then an application would crash but its icon would stay in the Dock and there would be no way to get rid of it. When I tried typing in my password on the login screen (when it was coming out of sleep) the field would keep losing focus and delete everything in it. I have the 120GB hard drive (It says 111, but I assume that's the 1024 vs 1000 thing), and about a year and a half ago it failed, but I brought it to the Apple Store and they gave me a new one, which has been working fine.
The macbook had been doing some weird stuff, so I've been using the computer I'm typing on for the last few weeks, but two days ago I decided to reset the PRAM and SMC and try using the macbook again. It was working fine, but then I locked the screen and did something else for a while. I went to go shut it down that night, and it wouldn't show me the login screen for unlocking the screen, and it showed me the spinning cursor instead. I just shut the top, and the next morning it was just giving me a black screen when I opened the top.
I held down the power button to shut it off, and later in the day turned it back on again, and it seemed to be working. I was running a few applications (Firefox, Bitpim, and Transmission) when it started crashing again. The menu bar didn't work, the dock wouldn't show, keyboard shortcuts didn't work, etc. I shut the top and went somewhere for a few hours.
I came back, and was going to shut down the computer by holding the power button, so while it was still in sleep I unplugged both of my external hard drives. When I unplugged the USB one it turned on the computer, so I opened it, typed in my password, and plugged the drives back in. The computer seemed to be working again, but about a minute later a window popped up saying my startup disk's space was low. When I'd shut the top that morning there had been around 40 - 50GB left, but now there was about 500MB left on the disk. The size of my User folder was still the same - around 20GB, and I'm trying to see the size of the System folder now, but the hard drive is being extremely slow. I'm also trying to use Disk Inventory X, but it's taking an extremely long time (like 10 minutes for a file that's only a few KB).
The dock also seems to be "frozen" - no new applications I open show in the dock, even if I'm using them, and when I clicked to open them in finder they showed up in my recently opened folder in the Dock, but didn't actually open. I clicked on them again through that folder and they actually open, but it still doesn't show them in finder. Applications that I've quit (and their process is gone in Activity Monitor) are still in the Dock with the little dot under them that they're open.
The Macbook is still under warranty, but I live far away from the closest Apple Store, and it would be difficult for me to get anyone to drive me there, so I'd prefer some sort of a solution where I wouldn't need to bring it in (But I know I'll probably need to, and I will be able to, just not for a week or two).
Are any of the problems related? Is there anything I can do on my own to fix it? Should I try rebooting it, even if the hard drive is almost empty (Doesn't that cause problems booting it?), or should I wait until Disk Inventory X finishes first?
Edit: There was a folder in /Volumes that had the name of my external hard drive, and had some files in it (The ones that were being used in Transmission), so I deleted those and got the hard drive space back. All of the other problems are still happening though - my dock is still all screwed up, etc.
Message was edited by: cfogel

Also, some more details:
I while ago I tried rebooting and it just gave me a gray screen and played the startup chime over and over, but I held down the power button and tried again and it worked. However, when I boot it stays on the gray screen for a while before it shows me the apple logo, then it stays on that for a while before it shows me the spinning thing that it's loading. Also, once it boots it hangs on a blue screen for a while before letting me log in.
When I look in Console there's always a million "Feb 5 18:19:58 localhost kernel[0]: Apple Internal Keyboard / Trackpad: family specific matching fails" for every piece of hardware from every boot.
For a while when I tried verifying my hard drive using Disk Utility it crashed the computer. I've tried repairing permissions, checked my SMART status, and used various maintenance tools.

Expanding Hard Drive Space and Create new RAID arrays

I currently have a 120GB HD that came with computer. I recently installed a new 250GB hard drive to expand my hard drive space. The questions is, can I mirror my current (120GB) hard drive onto the new 250GB drive, install a second 250GB drive, and then create a software RAID with the new drive set, thus creating a 500GB software raid with my the data contained on my old (120GB) hard drive?

Hi subterranean;
Welcome to the Apple Discussion Forums.
If you mirror a 120 GB drive and a 250 GB drive, the result will be equal to the smaller hence you would end up with a 120 GB mirror RAID array.
That doesn't sound to practical to me. Exactly what do you hope to gain here. It might help you to talk about end results rather then solutions. That way we can come up with solutions that will give you the results you are after.
Allan

Missing Hard Drive Space/private root folder

Hello Everyone!
I've been having a problem with my iMac. Something seems to be eating up my hard drive space. I downloaded Disk Inventory X, and discovered I have a 200GB private folder under the root user!?! I've read on the forum that I shouldn't delete this, but I obviously need to clean this out. Is that advisable, and if so how do I do that? Also, is there any reason why it's so large? I've also read on these forums it should only be around 5GB. I'm sure this folder is getting larger by the minute (2 hours ago I had 8GB, now I have 6GB) and I'm getting the notification every few days that I'm running out of hard drive space. Thanks in advance!

If the /private/var/log/ folder is taking up the space, put that path into the Finder's Go to Folder command in the Go menu and delete the logs, or open one and look for one or more lines repeated over and over.
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Missing hard drive space and files after Genius Bar installed new Hardware

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