Missing hp solution center.. please help..

hi everyone, new here.. i just bought a new deskjet D4360.. i'm using a XP professional .. i'll tell the story of what i did and went through till my current condition.. 
it started with the time when i first tried to install my printer, installation went well, in the end i was able to excess the printing preferences and print. However i could not excess hp solution center.. everytime i double-clicked i, my processor will work a little and then nothing happens after that.. no matter how many times i double-clicked it, nothing happens..i then updated my driver and software with the software and driver package from the hp website.. with no improvement to the situation... still after double-clicking no response.. 
now what i did; i opened up my error log and found out that the file flash9b.ocx was not registered.. so i tried 2 things to get it registered.. one was to type in  (regsvr32 C:\WINDOWS\system32\Macromed\Flash\flash9b.ocx) and then (regsvr32 flash9b.ocx) in the Run program at the start button since the previous one did not work i typed the next one.. instead it said the file did not exist.. =/... [ i got this from the adobe forum] .. Next, I figured since it had something to do with adobe flash, i decided to update that..nothing happened.. i updated to the 10th version.. which then lead me to the next problem.....
then i double-clicked the hp solution center icon, it started an installation process (this happened after i have the 10th version of the adobe flash )...i dont know why but that happened, since it needed the cd to comtinue, i provided it... then during the process, it said the flash9b.ocx failed to register.. and at the same time another window opened up and said that there was no hp device detected and hp solution center will close..  then i pressed it again but this time it said it cannot detect a hp device.. but but, my computer has recognised that the printer is ready to be used, i could even print..! ..=/.. 
then i thought that perhaps something really is wrong with the setup file i used, so i used the unistall_L3.bat file in the cd to cleanse my pc of any remaining hp software and driver ( learned this from the hp website ) . then i installed the full package software and driver from the hp website... i guess i did it wrong, cause after the installation my computer did not recognise the printer.. not sure what happened.. 
then i decided to get myself back to sqaure 1 since im not going anywhere, .. so i used the unistall_L3.bat file again and then this time installed with my installation cd.. but i dont know why, the installation did not go the same way.. my computer could recognise the printer and i could print etc... but i cant seem to find any of the other files which was there when i first installed, i.e hp solution center and hp digital imaging.. even after using the full package software from the hp website.. i cant seem to get any of those.. and the package installation says that i already have a new version of software installed in my computer....=/ .. so this is where im stuck at the moment..
someone please point out where i did wrong or something i can do to fix the situation.. i want to be able to use the hp solution center to use it's functions..... 
thanks for your time, i understand that this could be a really long read.. =D

is there anyone out there who knows how to ?

Similar Messages

  • Missing HP Solution Center

    Missing HP Solution Center for an HP Officejet j6480. Have uninstalled and reinstalled multiple times.  Can no longer uninstall program.  Was trying to install newest version of the software.  Any ideas?  HP support ideas were worthless. 

    i uninstalled my HP c309g printer, reinstalled now my Solution Center is missing. I can't find a link to reinstall. HP is no help.

  • I am trying to download Firefox on my laptop which runs Vista. I am getting the following error message: Your Firefox profile can't be loaded, it may be missing or innaccessible." Please help.

    I am trying to download Firefox on my laptop which runs Vista. I am getting the following error message: Your Firefox profile can't be loaded, it may be missing or innaccessible." Please help.

    See:
    * http://kb.mozillazine.org/Recovering_a_missing_profile
    * http://kb.mozillazine.org/Profile_in_use
    * https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding

  • Using Adobe Reader, I cannot open any adobe documents, Message indicates missing plug-ins. Please help... Thank you

    Successfully downloaded Reader on to my PC (Windows 7 Home Premium 64 bit).    However, I cannot open any adobe documents,    Message indicates missing plug-ins. Please help... Thank you,
    Theyankfan

    Hey Joseph Curcio,
    You might be viewing the PDFs in your browser only where Adobe Reader plug-in is disabled.
    Please try opening the PDF file using Adobe Reader and then check.
    Let me know in which browser are you trying to view the PDFs so that I can help you out enabling the required plug-ins.
    Regards,
    Anubha

  • Hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.

    hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.

    Hello there, Ark.
    It sounds like the iPhone has Activation Lock still activated. The following Knowledge Base article provides the methods available for removing the previous owner's account:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Problem opening mail attachments...were opening seamlessly on os 7.0...get an error   Filename Office open XML document/presentation File size   Does anyone have a solution? Please help.

    problem opening mail attachments...were opening seamlessly on os 7.0...get an error
    Filename
    Office open XML document/presentation
    File size
    Does anyone have a solution? Please help.

    Hi Charlotte,
    You don't say what your version of Windows you have. Assuming XP, go to Start | Run, type DXDIAG and click OK. Click the Sound tab and run the tests to eliminate a hardware problem first of all. If you don't hear anything, check your cables first of all. Also make sure "Mute" isn't checkmarked in your sound setup. You'll find that in Windows Control Panel.
    Which browser do you use? If you have Firefox 4, sign up to the HTML5 trial @ http://www.youtube.com/html5
    HTML5 is the latest video standard and doesn't require Flash player. Google is in the process of converting all its files to work with the new format. It may solve you problem. If you don't have Firefox 4, you can get it from here: http://www.mozilla.com/en-US/firefox/fx/
    IE8 doesn't support HTML5.
    To clean out your temp files, go to Start | Run, type: CLEANMGR and click OK. Click OK again to start the utility. Tick all the boxes except "Compress old files" because the latter takes too long, and then click OK. You can run this utility any time you wish by the way.
    The above steps will hopefully fix your problem. If not, post here again please.

  • Scanner Actions & Printer Preference sections missing from Solutions Center

    I have just bought a Photosmart 6510 e All-in-one. I had no problem setting it up on my laptop and easily set it up on an old desktop PC. However I noticed in the HP Solutions Centre on the laptop that two sections are missing from this - 'Scanner Actions' and 'Printer Preferences'. The only sections appearing on the laptop's page are Web connected solutions, Shopping resources, Help & Support and Privacy Disclosures. However the missing sections both appear on my desktop PC's Solutions Center. How can I get them to appear on the laptop's Solutions Center?
    The Solutions Center I am referring to is the page that appears when I click on All Programs/ HP/ HP Photosmart 6510 Series/ HP Photosmart 6510 Series or the printer icon.
    Desktop PC -  Windows 7 Professional (32 Bit)
    Laptop - Windows 7 Home Premium (64 bit)
    EDIT: I have completely rewritten this post, including the title as I was using the wrong terminology so hopefully it now makes more sense and I can get an answer to my problem. Maybe even an expert one!
    Apologies in advance to moderators if I have done the wrong thing by rewriting this, sorry.
    This question was solved.
    View Solution.

    Hi,
    To clarify, HP solution center is utilized on prior models. The software title our newest models use when accessing via All Programs/ HP/ HP Photosmart 6510 Series/ HP Photosmart 6510 Series or the printer icon or the desktop icon is simply 'HP software'.
    First run the following utility and let me know what results you have
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-96506-1&cc=us&dlc=en&lc=en&...=
    Make sure you have installed the printer with the latest software - a quick uninstall - All Programs/ HP/ HP Photosmart 6510 Series/ HP Photosmart 6510 Series- uninstall and reinstall using the link below will insure this
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-100190-1&cc=us&dlc=en&lc=en...=
    Do you have any anti-virus or 3rd party firewalls on the notebook? If so, what type and version info.
    thanks!
    I was an HP employee
    Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

  • What happened to security.warn settings in about:config. They are missing in FF25. Please help!!

    Hi,
    I'm upgrading from Firefox 15 to Firefox 25.
    I used to be able to set the following security warnings in about:config.
    security.warn_entering_secure
    security.warn_entering_weak
    security.warn_leaving_secure
    security.warn_submit_insecure
    security.warn_viewing_mixed
    Not anymore. Looks like these are missing from Firefox 25.
    Please help!! Urgent.
    Thank you.
    Sr.

    the warnings about entering/leaving a secure site are totally gone, you'd have to look out for the security indicator at the start of the address bar to get that information about a site: https://blog.mozilla.org/ux/2012/06/site-identity-ui-updates/
    <br>or use an extension like this one for better visibility: https://addons.mozilla.org/firefox/addon/safe/
    the warning dialog about submitting data over an insecure channel at a secure site should still be in place...

  • Missing Podcasts...PLEASE HELP!

    Lately I have been noticing that in iTunes my Podcasts have not been updating. However, when I go to the individual pages for each Podcasts it shows DOZENS of new Podcasts available. Why am I no longer getting updated on new Podcasts? Also, on the rare occasions that new Podcasts HAVE shown up on iTunes there is only a title and description but no link to download. PLEASE HELP!    

    If the button to download is missing, try a Repair of iTunes.
    This is done by downloading iTunes again (do not uninstall your current iTunes), and then running the install. At some stage you should see a message asking if you wish to Repair iTunes. Use that.
    That should sort out the missing buttons. Perhaps it will sort out the lack of automatic downloads, but check the Podcast Settings to make sure that iTunes is still set to download new episodes of Podcasts you are subscribed to.

  • Win 8 - Photosmart c4580 not scan with wifi miss HP Solution Center

    HP Photosmart c4580
    Windows 8 64-bit
    My printer is the Photosmart c4580, and i have the Windows 8 64-bit OS.
    I can print throw my wi-fi connection, But i can't scan.
    If i want scan i must plug the usb cable (10meters long because the printer is in the other room).
    I want to see the ink level and i can't because i i don't have the HP Solution Center in win8.
    Try installing the win7 drivers and Solution Center  (PS_AIO_04_C4500_USW_Full_Win_WW_130_140.exe) (Proprieties - run win7 mode), and the program crashes.
    What can i do for scan using my wifi connection and installing HP Solution Center
    Thanks
    This question was solved.
    View Solution.

    Everything is ok now with the new drivers.
    Thanks
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-109997-1&cc=uk&dlc=en&lc=en...

  • All app, pics, music everything missing after IOS5 upgrade please help! Got error-50 while restoring. But now no error syncing but still everything is missing :(

    Dear all,
    I just updated my I phone 4 to IOS5. After upgrade when it was restoring backup it showed me error-50. But now I dont see any apps, photos on my iphone. I tried to sync it again and again several times but its not working. Please help how to get back everything !!!

    Bump

  • My scrolling bar/slider for songs is missing on my iphone please help

    I call it a scrolling bar but it is the slider that can search through the different time points in a song or podcast. I listen to podcast a lot so I use the 30second back button when i need to write information down that I have heard. I also like to search through the podcast later for information. I noticed that the slider over the song being played has disappeared about a week ago after a physical sync to my macbook. I have been using 3.0 since it was introduced with my last year's 3G iphone. I cannot find any options that might have disabled this feature any help would be appreciated. I even tried a reset and resync & I am still missing the slider.
    Any help would be appreciated.
    D

    I'm having similar problems with my iTouch. It seems to be random when it appears and disappears for use. Since I do a lot of audio books, its something I use a lot to reset back in time when the phone distracts me for a bit.
    I do notice it has happened a lot more since I've purchased a clock for docking and listening by the bed.

  • Missing trade in credit - please help

    I typically don't like to complain, but the bestbuy employee I had to deal with was horrible.  Simply didn't want to do his job.  I'm a very reasonable person, but again this person was a slacker.  I purchased Gamers Unlocked last night then traded 2 games in.  One associate near the tv's (where I was rang up for the subscription) said I would get the bonus trade in credit, the person at customer service (where I traded the games in) said I wouldn't.  I just paid for this service and now I was being told I wouldn't get a trade in bonus.  After being in the store over an hour of getting pushed around I decided to quit for the day.  I was also overcharged for the titanfall guide which was $17.50 when I preordered, but went down to $12.50 the day before release.  I was not charged the lower rate even though I was under the impression I would be charged the lower rate.  This associate said it should be adjusted automatically within 2 days.  I'm hoping that's the case.  Hoping someone can help at least with the missing trade in credit.

    Hey xhardwarex,
    If your ordered your copy of the Titanfall strategy guide on BestBuy.com, then you should have been charged the lowest price available while your order was awaiting fulfillment. This doesn't appear to have happened with your order though, so I've sent you some information. I'll also need to gather some details regarding your trade-in to ensure you receive your GCU benefits, so please make sure to check your private messages when you have the chance to do so.
    To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • C7280 fax features are missing in solution center

    I have done complete uninstall/reinstall C7280 (vista prem. 32) 4 times in the last few days and get different results every time! It started with inability to scan. bottom line is, I've always had issues with this software. Currently, I have scan functions and ink rpt. from the sol .cent., but that's it. I can't bear another reinstall unless I can expect a full featured package. Any ideas?    Thanks

    Hi,
    Try repairing the fax software and check if that may help..
    Assuming you installed the latest drivers, the following steps apply.. if you used the original CD I would suggest removing the software and installing the latest software from the web, which can be found within the Driver category below:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-52268-5&cc=us&dlc=en&lc=en&...
    If you already used the latest software from the web, click the Start button and then select Run (Or click the Windows Logo and the R keys of your keyboard), then type %temp%
    Locate the latest HP folder, the latest modified folder which starts with the 7z characters.
    Open the Setup folder, then open the Fax folder.
    Right click the Fax.msi file (May appear as Windows Installer File) and select Repair.
    If you get any prompt that it is only valid for installed profucts select Install instead.
    Follow the steps on screen, then reboot your PC and check for any change.
    If the same persists, try installing the following update and check if that may help:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77737-1&cc=us&dlc=en&lc=en&...
    Please let me know of any difference,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Firefox won't open...error message - "your firefox profile cannot be loaded. . It may be missing or inaccessible." Please help. I have unistalled & reinstalle

    Firefox won't open for me. I keep getting the errors listed below:
    "your firefox profile cannot be loaded. . It may be missing or inaccessible."
    "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."
    Nothing is running. I've killed all the firefox processes, restarted, uninstalled and reinstalled.
    What can I do?
    Thanks
    Kris

    Did you delete the profiles.ini file?
    *http://kb.mozillazine.org/profiles.ini_file
    You can use this button to go to the currently used Firefox profile folder:
    *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
    *Windows: %AppData%\Mozilla\Firefox\<br>C:\Users\&lt;user&gt;\AppData\Roaming\Mozilla\Firefox\Profiles\&lt;profile&gt;\
    *Linux: ~/.mozilla/firefox/
    *Mac: ~/Library/Application Support/Firefox/
    You can use one of these to make Firefox create/use a new default profile:
    *Delete the profiles.ini file to force Firefox to create a new default profile
    *Use the Profile Manager to create a new profile
    *Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
    *http://kb.mozillazine.org/Profile_Manager
    *https://support.mozilla.org/kb/Managing+profiles
    *http://kb.mozillazine.org/Profile_folder_-_Firefox

Maybe you are looking for

  • Why does iDVD '11 image quality suck so bad with a slideshow?

    First of all, I have spent the last few days trolling forum after forum trying to understand the problem. It seems that for years and years people have been complaining about this issue and nobody ever gives a satisfactory answer. Ok, I understand th

  • Prerequisites for HR abap

    Hi all , I have been working in ABAP for the past three years . Now I am planning to get into HR abap  . I do have strong knowledge in all aspects of ABAP like reports, interfaces , smartforms , scripts , user exits, BADI , BAPI and ALE idoc technolo

  • Release st for LIV-Invoice verification

    Hi Can you tell me about LIV invoice verification release st version 6.00 ECC MVRao

  • Help loading a binary tree from file

    Hi all, So I am working on making a 20 question game using a binary tree. I have set it up so each time the user plays, if the computer cannot guess what they are thinking of, they tell the computer and it saves it. I am saving the tree in a text fil

  • Error information when starting Terminal

    Hi When I start Terminal, it shows the following: Last login: Tue Feb 26 15:25:02 on ttys000 -bash: ulimit: open files: cannot modify limit: Invalid argument nbmedia:~ levpw$ Can anyone tell me what is the second line about and how to remove it? Than