Missing Icons, unable to set file association properly after upgrade to CS6

I am working with a client that had CS3 on Windows XP and upgraded to CS 5.5, and now has upgraded that to CS6. Her file associations were all set back to CS3, even though it shows that CS3 is uninstalled. I manually changed them and it will open the INDesign files but I cannot get icons to show for anything. I can see the icons in the shell folder and I can pick one but it will not show in Windows. Is there a way to clean up her system easily and make CS6 the default Adobe - and make sure none of the others have lingering file associations or references? I dont think they uninstalled all the way.

There is no easy way. you will have to clean out all file associations and reinstate them manually. You are simply exceeding the context handlers, a limitation in the operating system itself and usualyl a sign of too many programs trying to link their actions to a file association liek right-click menu entries for compression tools, virus scanners, viewers etc.
Mylenium

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