Missing image after publishing

I published almost 50 courses in the earlier version if the
presenter and never had this issue before. Now when I try in the
latest version (6.2), something strange happens. The logo in the
published files goes missing, while it still exists in the
powerpoint. I reinstalled the software, but didn't help. Did anyone
face this issue?

Check the folder that holds all the external content for the
Presentation (in the same location as the PPT and PPC file. I've
seen those files go missing from that folder on occasion. Also,
check that they are in the same folder just within the Presentation
folder.
Jorma@RealEyes

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Cap6 Missing slides after publishing

Hi. Captivate 6 (with latest patch) is failing to publish all slides in a course. With each republish, different slide are skipped. Note that this same course file published successfully about a month ago. The only difference then was that the project did NOT use a playbar - it had custom back and next buttons. Buttons have been removed and the default playbar is now in use.
There are only 15 slides. The number of slides that show up after publishing varies each time.
After one publish, I was able to back into the missing slide - then it disappeared again.
Project specifics:
publishing to SWF (tried both Flash 10 and 11)
no audio
no other imports (such as PowerPoint slides)
contains a few simple advanced actions (show/hide)
contains a name variable
uses animation effects
No slides are Hidden.
there is no branching.
...what else?
Assuming the file was corrupted - I started a new project from scratch, just copying the objects and master slides to the new project - exact same thing happened in the newly created project. I also tried using different playbar themes. Nothing is working. Help?

Are you working on project files stored locally on your hard drive?
Are you on a corporate network with roaming profiles or virtual My Documents folders?
Are you always using Force Republish All Slides when publishing?
Rod Ward
http://www.infosemantics.com.au/troubleshoot-adobe-captivate

Missing Images After Moving RH8 for Word Project

Hi everyone!
I am encountering a problem that I cannot solve, so I thought I would try posting here for some help from the pros.
I am working with a legacy RH for Word project. I currently have RH 8 and Word 2007. I relocated the project and all of its associated files from my local machine to a network drive. Now I have found that all of the image files that I have used throughout the project are showing up as broken links.
I have tried deleting and readding the references with no success.
I have also made sure that both the path to the current location and the path to the old location show up in the list under "All Project Folders" on the Help Image Properties box (with the current location on top of the previous location, if that matters).
The images display if I do the Active Test and they display when I bring up the Help Image Properties box. I have double and triple checked that the images are in both locations, but when it comes time to generate the primary layout and view it, they are broken again.
I am at my wits end, so any help you can give me would be greatly appreciated. Thanks!

Many moons since I have used RoboHelp for Word but I am suspecting the issue is moving the project to the network. I think it is OK to have the documents on the network but not the project.
Not sure and more than happy for a RoboHelp for Word user to chip in and contradict.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Black box around dropped images after publishing.

Any idea why this happens? I pull an image, edit it, and delete the background and bam it gives me a black background instead. Also what can I do to make my color indexes match in iweb and photoshop?

Hello Al,
Thanks for writing, I have checked again and the specs match both:
vid rate 25fps frame size 1440x1080 AIC pixel aspect HD (1440x1080) Field dominance None.
However I checked a couple of other sequences and noticed that some had Field Dominance None and a couple of others had Field Dominance Upper/Odd. Although they all are playing full screen in HD.
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Missing Images After Upgrade to OS 4.5

I upgraded my handset to OS 4.5 today, and noticed that the sample pictures that came with my phone (or images that came with my phone in the device memory), are no longer there. Prior to my updating to OS 4.5, the images were found under Pictures/Preloaded Pictures.
Have the been moved to another location (they are not on my media card), or have they been deleted? I really liked those images as my handheld's background, and would like to get them back.
Thanks!
Message Edited by bootyp on 11-13-2008 06:06 PM
Solved!
Go to Solution.

I don't recall if .77 had the preloaded images or not, offhand.
Enabling Mass Storage on the Media Card will allow you to treat the Media Card as a removable drive when you are connected via USB to the PC.
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Publish app in Beta 1 & Beta 2, contain missing images

I have noticed that when I publish a siena project in Beta 1 and now Beta 2, there seems to be missing images within the published folders.
This results in having to publish several times and validate that all images have been downloaded to the publish package.
I have over 400 images within several folders. I know that all image paths are correct as all show up in preview mode within siena. I have also validated each and every image in all folders, so I know the exact number that should
be in my publish package.
What I have found if an app contains many images, one has to ensure that all images are viewed (selected) within the app. I cannot just open the app that published correctly one day and make a small cosmetic change and then publish the app again
without validating that all images get published.
A good example is that I opened a siena project that i published and after several attempts the package contained all images (over 400+). I then opened the same siena project and saved it with a new name, added a rating control and timer
for animation. Please note that no other changes were made. I then published the package several times before I was successful in getting all images added to the published package.
I see the same issue in Beta 2.
William

Robin,
Sorry for the confusion. The embedded media is not the issue here. I have an excel data source that contains the links to the images. I can see the images within the project, data source, links are loaded into the collections, and all images
can be viewed within the project.
The issue occurs during the publishing phase. During publishing all the images should be downloaded into the publish package but they are not. I just opened the same project and published in Beta 2. I wanted to test this issue
in beta 2. I was missing over 40 files from the 400+.
Please note I did not close and reopen siena. The next step is that I went into preview mode within the same project, viewed each image from each gallery, then published. I then validated the published package subfolder and all 400+ images
were there.
Hope this it a little bit clearer.
William

Mobile app missing images only after packaging for App Store?

This is general, but I was wondering if anyone else has had this problems, as it's happened to 2 different apps I recently posted to the app store.
Basically, the apps worked in the simulators fine, I intalled and tested on 10 different iphones, and it works fine. When I packaged up the app, and downloaded from the app store after approval there were various missing images. For example, 3 images on a page with 6 png would be missing. They weren't loaded any differently.
So I rechecked the app in flex simulators, worked fine, installed on phones, worked fine. I could not replicate problem anywhere. I randomly just resaved out a few images and that 'appears' to have worked. So when my next app was exhibiting the exact same behaviour, i 'resaved' out the broken images and a few were fixed, but a few are still broken.
This is just so strange, since I can't replicate the issue anywhere except after downloading from the app store.
Anyone else having similar issues?
thanks

Make sure your paths are *NIX compatible. Things like incorrect case or spaces in the file name will work just fine in the emulator, but fail on the device.
Are you saying the images work when installed on the device using a provisioning profile, but that very same app doesn't work when downloaded from the app store? If that's the case, the problem is probably in your build settings (IE. not including all the asset files, etc.)

After recent upgrade, missing images

I allowed the Aperture upgrade to go through. New Aperture upgraded the library. The upgrade was not going through (stuck on step 6), so after searching on the web, I started Aperture with Cmd-Option key. I chose the Rebuild library option and that needed upgrade also, and the upgrade happened.
Now, I cannot see images in projects created over the last two years. The images are in Aperture I can tell - because in Library>Projects I can see all the images. However, if I chose a project in left panel, the project has zero images. If I navigate to Library>Photos, then no photos from last two years can be seen. The search box however shows "showing all" photos - so there does not appear to be an obvious filter on.
All processing, creating of previews, thumbnails, face detection post the library build has happened. Since then I have fixed permissions, repaired library, and again rebuilt library.
The images are definitely there - because I can see the images in the referenced location where I stored them.
Here are some snapshots of what I am facing.
One project in Library>Projects
This one has photos. But this is how I view it in the left panel.
There are other threads with this problem, but I thought that if I elaborate, then maybe some of you can pinpoint the specific problem that I am facing.
Thank you!

If rebuilding the database does not work, and you have no backup of the Library from the time before the upgrade, you might try this:
Make a backup of your Aperture Library - an exact copy on disk with enough space.
Look at the projects with missing images and take not of the time these projects have been imported.
Then ctrl-click he Aperture Library package and look inside by selecting "Show Package Contents" - look into the "Masters" folder. Your original image files should be stored there, files away by import date.
Do you see your images inside? If your original images are still there, you now have two options:
Create a new, empty library and import the original masters (for the missing images) from the "Masters" folder into this new Library. After checking if everything is o.k. import this into your other Library.
Or try to manually fix the other library by removing the database files from within the package.
To manually repair the library, if rebuild does not work:
Caution, caution, caution:
There is one one last desperate method to save some parts of your library that you might try - but that might wreck the library completely, so you need to make sure you have a backup copy before you even think about trying this:
To manually repair a library see here:
Re: Aperture 3 rebuild library - SQLITE MISUSE
Frank Caggiano wrote about this method not long ago:
That's really the option of last resort it is way to easy to totally wreck the library doing this.
It's like the sign over the gates in the Inferno:
Abandon all hope yee that enter here!
I wouldn't advice to try that, unless seeing you are about to recreate the library completely from scratch.

After Publishing we have missing album art

Hello,
After publishing our iTunes U Public site last night, I came into the office this morning to find that about 90% of the album art on the Provider page is missing. The album art does appear on individual Collection pages.
I do all the work on a desktop but our video people upload videos to 9:00 pm. I had taken my laptop home and published it there at night. Would this have caused an issue?
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How do I get my rights back as the Public Site Manager? How do I have the album art show up?
Regards,
DJ

I have found that scrolling through the album list (past albums without art) triggers the progress wheel next to the wifi symbol. You can scroll quickly through the whole collection and then wait! Artwork will appear gradually...
However, repeat visits to the Music App might initially show no artwork again, but it might spontaneously appear more quickly this time. The bad news is that the whole Music App is now sluggish as ****...

Quicktime Thumbnail missing after publishing

I'm using iWeb '09 3.0.1. to build my website. I've got lots of quicktime videos. I used the Inspector to select a thumbnail for my Quicktime clips, but after publishing the clips just start in black. I've had this problem since I first built the site last year. I thought with the latest version of iWeb it would be resolved. No go. I'm having other issues like most of the videos not publishing, but I'm going to try a clean publish later tonight after I delete all the current files and folders from the host site. In the meantime, any suggestions on the thumbnails?
Thanks,
Erik

Erik:
As Roddy pointed out others have had problems with the poster frame feature in the Inspector/Quicktime pane. What's the URL of your site so we can see first hand what you're referring to.
There are alternative methods of adding a QT file to a page that might work for you. See this demo page: Opening Item in a New, Precisely Sized Window. This demo page has 8 videos on it using that method: PhotoPresenter Animated Slideshow Themes.
OT

Captivate 3 audio problems after publishing...

Help please... having problems with audio getting messed up after publishing. I'm recording all audio w/in Captivate3. When I publish and put on our browser, the audio is missing on some slides, also if you pause for FF the video, the audio sometimes is overlaping, or not in sync. Any suggestions?
Thank you
Bev

Hey Luke,
I apologize for not getting back sooner, been swamped at work and I'm
moving. OK here is my laundry list of bugs and nice to haves:
   - BUG - If I add silence to the beginning or end of a wavelength, it
   gets cut off when I save and close the wavelength. I then have to reopen
   the wavelength and add it back in and save it again. If I don't add silence
   the audio gets cut off when I publish. This has to be done for every slide
   I have and it's very repetitive.
   - BUG - If I create a movie over say 45 slides, the slides bleed into
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   - BUG - If I use Fade for a transition between slides with characters
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   - NICE TO HAVE - The ability to set Preferences for characters per
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   - NICE TO HAVE - It would be nice to have the default tab on the audio
   wavelengths be Edit not Add or Replace. I do a lot of narrating so having
   to click Edit for each slide becomes tedious.
OK, I want to be clear that I'm not beating up Adobe programmers and I do
LOVE the tool. It would just be a smoother experience if the above worked
or were in place. I do also have to add that I love all of the new widgets
and games!!! Haven't had time to explore them all, but I will soon and I'll
let you know more when I do. BTW are you sharing these email threads with
Adobe? Maybe we should put this online, what do you think?

Want to play a video in pop up via a CEWP link in sp 2013 but facing issue after publishing the page pop up does not open

Hi All,
My Steps:-
0<sup>th</sup> Step:-
Upload a video in any doc library.
1<sup>st</sup> step:-
Add the uploaded link in App as per instruction
http://stevemannspath.blogspot.com/2012/12/sharepoint-2013-videos-in-sharepoint.html
2nd step:-
write this script in CEWP or in text and give reference to CEWP
<script type="text/javascript">
function OpenPage()
var options = SP.UI.$create_DialogOptions();
options.width = 850;
options.height = 700;
options.allowMaximize = true;
options.url="/sites/customer/VideoAsset/Forms/Video/videoplayerpage.aspx?ID=3&FolderCTID=0x0120D520A808003912E936CB74764285313433CC275AC3&List=b5087562-892a-417a-b02c-0d377d87f205&RootFolder=%2Fsites%2Fcustomer%2FVideoAsset%2FGrowth%5FDevelopment%2FAdditional%20Content&RecSrc=%2Fsites%2Fcustomer%2FVideoAsset%2FGrowth%5FDevelopment";
SP.UI.ModalDialog.ShowModalDialog(options);
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<span class="s4-clust" style="display: inline-block; overflow-x: hidden; overflow-y: hidden;width: 10px; ; height: 10px; ">
<img src="/sites/customer/Style%20Library/Images/You_Tube.png" alt="" style="left: 0px !important; ; top: -128px !important; "/>
</span>
<text disable-output-escaping="yes" ddwrt:nbsp-preserve="yes">
</text>
<div class="secondary" style="padding-left: 3px;">
<a href="javascript:OpenPage()">Open</a>
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var
options = SP.UI.$create_DialogOptions();
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sudhanshu sharma Do good and cast it into river :)

Also check if your javascript retains after Publishing. Sharepoint will remove malcious code/script html after saving the page and make page safe.
Regards,
Vaibhav Tikam
http://codepinch.blogspot.com
Whenever you see a reply and if you think is helpful, click "Vote As Helpful"! And whenever you see a reply being an answer to the question of the thread, click "Mark As Answer". It'll help other users who are visiting your thread for the
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Missing images and not able to use copy and paste anymore - just blank rect

Hello!
I've a problem that really scares me.
I use severall png and pdf images. But at one point keynote looses the media and just displays these grey rectangles instead of some images. I tried to figure out if it just happens with pdf images and replaced the missing pdf images through png24 images with transparency. It first worked fine (they showed up) and then it tells images can not be saved. If I open the presentation again, the images are missing. And it seems that the more images and slides i put in the presentation, the more images are missing…
But there is more: I even can't copy and paste these images anymore. If I try to copy one of the images I just have replaced (because they have been lost by saving), it just pastes the blank grey rectangle instead of the image.
This really is a problem because I now have to repetitive tasks (like same animation for the same image in the same size) over and over again. And when I save the doc – they are al gone again…
It really scares me and I don't have an idea how to solve this.
It also happens, if I repleace an pdf image with an png image and than try to copy this new png image. However I am able to drag the image from the Finder again.
I am working on a PB G4, 1.5 GHz, 1 GB RAM.
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At this time the Keynote document has a size of 179 MB (because of a video) and only 16 slides. And the theme was built from scratch – so no import from Powerpoint or so…
I looked through the Keynote preferences and found a thing like (sorry self-translated from german version to english) "scale placed images to slide-size". I wondered if keynote saves a copy of the sacaled image after that and corrupts the image itself? But I don't think so.
I've had these problems with earlier versions of Keynote, but it occured just sporadically and I could solve it through pasting it again. But this time I can not solfe it anymore.
Does anybody encounter same problem? Or has a hint?
I really would appreciate, because I have to finish the presentation very soon and are not able to work properly with that. Furthermore, I am scared of saving and opinging the presentation again, because the lost files can not be replaced…

I now have a hint:
As a colleague said, he encountered some problems with usagerights on our fileserver (XServe). He said he wasn't able to read files he put on the server himself again…
If this is true, the same could have happened to Keynote for placed images, as Keynote writes these images as separate files in the doc package…
I will try to work on my local volume and see if it solfes the problem.
But sooner or later I will have to place the whole thing on the server again…
Do you think this is the reason?

Missing images in Word Document

I am having a problem with some missing images when I
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Evelyn

I have been suffering with this problem of missing graphics for some time, even with RoboHelp 8. However, it now seems that I have found the answer and just in case anyone else is still having this problem I thought I would share what worked for me.
After doing some Google searching I found the web site: http://www.gmayor.com/mail_merge_graphics.htm where the following solution was offered for problems with Mail Merge graphics:
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IWeb site update problem-app missing images/files, but site is ok

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I'm afraid to make any updates for fear of losing what is already published.
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The upgrade from '06 to '08 which changed the domain.sites to a domain.sites2 caused more confusion, disasters and lost web sites than the bug ridden introduction of '09.
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Missing image after publishing

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