Missing image when opening PDF

Greetings!
I had a client send in an ad in pdf format. When you look at the preview on the screen all the images are there, however when you open it in photoshop one the words disappears when I try to open it in CMYK mode (that's how it was saved). However, when I open it in RGB mode all the words are there, then I can convert it to CMYK. I'm just trying to figure out why it didn't show up in CMYK but works in RGB mode. Hopefully, I have given all the info needed to aid in finding a reason to this.

Nicolejvw wrote:
…Hopefully, I have given all the info needed to aid in finding a reason to this.
Not remotely.
Next time, don't forget to indicate your platform, the exact version of Photoshop and the OS, and anything else about your machine and setup, as well as how the image was generated on your client's side.

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Missing image when opening PDF in Photoshop

Greetings!
I had a client send in an ad in pdf format. When you look at the preview on the screen all the images are there, however when you open it in photoshop one the words disappears when I try to open it in CMYK mode (that's how it was saved). However, when I open it in RGB mode all the words are there, then I can convert it to CMYK. I'm just trying to figure out why it didn't show up in CMYK but works in RGB mode. I'm running Snow Leopard (10.6.8) and CS 5. Client used ID to place the ad on template. Hopefully, I have given all the info needed to aid in finding a reason to this. Could it be that the image was not flatten? That's my guess is that the image was not flatten, but I would like someone to confirm that, or correct me.
Thanks!

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I have Adobe Reader v9.0 on Windows XP SP3
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Use the forum for Adobe Reader.

I get missing fonts when opening a PDF, but the fonts are activated, I get garbage

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"... a known Chrome issue." The resolution lies with Google for this - nothing you can do (other than disable the "in house" browser add-on and enable Adobe's (if you have Reader or Acrobat installed)).
A similar issue exists with other, contemporary, browser releases.
The "fix" is these software houses to deploy PDF viewer browser add-ons that actually comply with ISO 32000.
Perhaps their lazy approach reflects the attitude of "Hey, Adobe will get the hit not us."
Provide your users a feed-back mechanism; you'd be able to respond with the suggestion that they ping on the appropriate software houses to provide adequate software.
Be well...

Why do I keep getting an error "insufficient data for an image" when opening a document

why do I keep getting an error "insufficient data for an image" when opening a document in Adobe Reader XI 11.0.06

I am also having this problem, especially with scanned documents. Since I need to download scanned documents in my work this is a big problem!Sometimes I can read but not save the document, sometimes one or two of the pages will be blank from the start. I have the latest version of Adobe Reader XI (11.0.10). I tried reducing the page zoom, a suggested workaround on this page: Acrobat: “Insufficient data for an image” error after updating to 10.1.4 or 9.5.2, but that did not help at all. FWIW I use a Windows 8.1 PC with 4 GB RAM. I usually download PDFs from the internet using Firefox.

When opening pdf file I cannot choose between opening or downloading the file?

Adobe offers just the download. How to change this?

Hi, thanks for your reply. I use Mozzilla firefox the 15.01 version. How do I change the settings then?
Martin
Date: Fri, 21 Sep 2012 22:27:42 -0600
From: [email protected]
To: [email protected]
Subject: When opening pdf file I cannot choose between opening or downloading the file?
    Re: When opening pdf file I cannot choose between opening or downloading the file?
    created by Pat Willener in Adobe Reader - View the full discussion
That choice is not made by Adobe, but your browser, of which you give no details. 64-bit browsers cannot open PDF files, as the Adobe Reader plugin is a 32-bit app.
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Adobe Reader 8.1.2 (admplugin.apl) crash when opening PDF files

Hi,
I did spend some time today trying to get Adobe Reader 8.1.2 to run on a Citrix Access Essential 2.0 server.
Setup
Server OS:
Windows Server 2003 SP2 - fully patched.
Other software:
Office 2003 Standard, Danish, SP3
Symantec Antivirus 10.1
Adobe Reader 8.1.2, Danish
The installation is clean (1 week old).
Problem description:
When opening PDF files, Adobe Reader crashes before showing any content from the PDF file. The module crashing is admplugin.apl.
Work-arounds tried:
Uninstalling and reinstalling Adobe Reader 8.1.2 (DK).
Disabling Antivirus (service stopped)
Replacing admplugin.apl with admplugin.apl from Adobe Reader 8.0
Uninstalling DK version and installing US version.
Adding user to local Administrators to exclude any permission related problems.
Deleting Adobe folders from users profile Application Data\Adobe\... and Local Settings\Application Data\Adobe\...
Turn DEP off
Solution:
Finally I gave up and installed 7.0.9 (Danish). It works as expected.
It seems that the problem is known and a few user has reported this. One Adobe KB article mentions the problem, and the solution is to disable some 3. party diagnostic/support tools provided by DSL providers. This is definitively not the issue in this installation.
Anybody from Adobe having any input to this problem?
Best regards from Denmark!

Hi,
I am having a similar issue with Ver 8.1.2 running over cirtix with a similar setup to Jans-Peter.
The difference is that Reader opens fine but when you try to edit preferences it crashes.
This only happens on an citrix session. If I run reader on the server directly it works OK.
However after reading above I can replicate the problem on the server by moving or deleting the ADMPlugin.apl file.
Any further ideas at all?
Mark

Adobe Reader 11.0.05 won't always display the GUI when opening PDF?!

I have come across some odd behaviour with Adobe Reader 11.0.05. In particular, the following issues seem to have surfaced since upgrading to 11.x from 9.x.
Opening a PDF from any application, launches an "AcroRd32.exe" process but the GUI is not shown i.e. you don't see a Reader window or PDF. If you try open the PDF again it will launch another instance of that process and still won't show the GUI. Killing all AcroRd32.exe processes via Task Manager and re-opening the PDF will then work.
Some users are experiencing the following error when opening PDFs via IE and other 3rd party apps.
We've deployed 11.0.05 across a few thousand 32-bit Windows 7 PCs and it's a little concerning that PDFs won't always open. At this stage it is very random, maybe 1 out of 5 times it won't show the GUI but launch the process. Our only workaround is to advise users to kill all AcroRd32.exe processes and try again.
Our packaged 11.0.05 was created as follows:
AIP created from 11.0 msi > AIP patched with 11.0.04 msp (Q) > AIP patched with 11.0.05 msp (OOC). Transform was created using Adobe Customization Wizard 11.
Oddly, this does not occur using Adobe Reader 9.5.5 (or other versions of 9.x).
Sounds like 11.x is buggy, anyone else experiencing the same issues??
Thanks!

Yes, I am always having problems. Microsoft fixed the problem for me but it has reverted back to a trial I downloaded. I can't access my PDF at all.
Packager wrote:
I have come across some odd behaviour with Adobe Reader 11.0.05. In particular, the following issues seem to have surfaced since upgrading to 11.x from 9.x.
Opening a PDF from any application, launches an "AcroRd32.exe" process but the GUI is not shown i.e. you don't see a Reader window or PDF. If you try open the PDF again it will launch another instance of that process and still won't show the GUI. Killing all AcroRd32.exe processes via Task Manager and re-opening the PDF will then work.
Some users are experiencing the following error when opening PDFs via IE and other 3rd party apps.
We've deployed 11.0.05 across a few thousand 32-bit Windows 7 PCs and it's a little concerning that PDFs won't always open. At this stage it is very random, maybe 1 out of 5 times it won't show the GUI but launch the process. Our only workaround is to advise users to kill all AcroRd32.exe processes and try again.
Our packaged 11.0.05 was created as follows:
AIP created from 11.0 msi > AIP patched with 11.0.04 msp (Q) > AIP patched with 11.0.05 msp (OOC). Transform was created using Adobe Customization Wizard 11.
Oddly, this does not occur using Adobe Reader 9.5.5 (or other versions of 9.x).
Sounds like 11.x is buggy, anyone else experiencing the same issues??
Thanks!
Packager wrote:
I have come across some odd behaviour with Adobe Reader 11.0.05. In particular, the following issues seem to have surfaced since upgrading to 11.x from 9.x.
Opening a PDF from any application, launches an "AcroRd32.exe" process but the GUI is not shown i.e. you don't see a Reader window or PDF. If you try open the PDF again it will launch another instance of that process and still won't show the GUI. Killing all AcroRd32.exe processes via Task Manager and re-opening the PDF will then work.
Some users are experiencing the following error when opening PDFs via IE and other 3rd party apps.
We've deployed 11.0.05 across a few thousand 32-bit Windows 7 PCs and it's a little concerning that PDFs won't always open. At this stage it is very random, maybe 1 out of 5 times it won't show the GUI but launch the process. Our only workaround is to advise users to kill all AcroRd32.exe processes and try again.
Our packaged 11.0.05 was created as follows:
AIP created from 11.0 msi > AIP patched with 11.0.04 msp (Q) > AIP patched with 11.0.05 msp (OOC). Transform was created using Adobe Customization Wizard 11.
Oddly, this does not occur using Adobe Reader 9.5.5 (or other versions of 9.x).
Sounds like 11.x is buggy, anyone else experiencing the same issues??
Thanks!
Packager wrote:
I have come across some odd behaviour with Adobe Reader 11.0.05. In particular, the following issues seem to have surfaced since upgrading to 11.x from 9.x.
Opening a PDF from any application, launches an "AcroRd32.exe" process but the GUI is not shown i.e. you don't see a Reader window or PDF. If you try open the PDF again it will launch another instance of that process and still won't show the GUI. Killing all AcroRd32.exe processes via Task Manager and re-opening the PDF will then work.
Some users are experiencing the following error when opening PDFs via IE and other 3rd party apps.
We've deployed 11.0.05 across a few thousand 32-bit Windows 7 PCs and it's a little concerning that PDFs won't always open. At this stage it is very random, maybe 1 out of 5 times it won't show the GUI but launch the process. Our only workaround is to advise users to kill all AcroRd32.exe processes and try again.
Our packaged 11.0.05 was created as follows:
AIP created from 11.0 msi > AIP patched with 11.0.04 msp (Q) > AIP patched with 11.0.05 msp (OOC). Transform was created using Adobe Customization Wizard 11.
Oddly, this does not occur using Adobe Reader 9.5.5 (or other versions of 9.x).
Sounds like 11.x is buggy, anyone else experiencing the same issues??
Thanks!

Acrobat 8 Standard crashes when opening PDFs created from Microsoft Project 2007

Issue: Acrobat 8 Standard crashes when opening PDFs created from Microsoft Project 2007.
OS: Win XP Pro SP3
Error Message(s): None
Details: This issue happens with multiple Microsoft Project files (including new files), multiple PDF creators (included Acrobat 8 Standard) and on multiple computers. We also tried opening the PDFs in Adobe Reader 8 instead of Acrobat Standard 8. There is no record in the event log on the computers of the application crashes.

I may have a resolution now...
I clicked Tools -> Options -> View and turned off Bars and shapes in Gantt views in 3-D" on the advice of someone on a Microsoft Forum. I made three PDFs from three Microsoft Project files (that were having trouble previously) and was not able to get these PDFs to crash when zooming or changing pages. So far so good!
Regards,
Josh Gold
SERA Architects

Adobe Acrobat hangs when opening PDFs even after reinstall

Hello,
I have 2 new Dell systems that are having issues with Adobe Acrobat. When opening PDFs, either from an email attachement or file from our server, there is a brief hang that lasts 10-15 seconds, during which Acrobat is unresponsive however the workstation continues to respond. I've since uninstalled/reinstalled, still no luck. I've also run updates. Problem unresolved.
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Adobe & Internet Explorer crashing when opening pdf within an Internet Explorer window

Hello,
Can anyone help me with this issue or maybe point me in the right direction? Thank you!
Working with in a ASP that uses reader to display forms. The form opens as an embedded adobe form in a new Internet Explorer window. Once the form opens it pulls data from the ASP. At times when the form opens in the new window both the Internet Explorer windows close. Other times a "user request stop" error appears and once OK is pressed both windows close. The ASP does not know what causes this & can not seem to replicate the problem. ASP is on the other side of the country.
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Adobe Reader           9.3.2
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Message was edited by: battleaxes1

Hi, thank you it is working now, I deinstalled and reinstalled the complete
acrobate set, the reader is version 11 now,
Sincerely,
Maria
2013/6/20 PoojaSehgal <[email protected]>
   Re: Explorer error when opening pdf file from internet created by
PoojaSehgal <http://forums.adobe.com/people/PoojaSehgal> in Adobe Reader- View
the full discussion <http://forums.adobe.com/message/5430017#5430017

Outlook2013 email message goes behind main Outlook window when opening PDF attachment with Reader 11

Problem statement: Outlook 2013 email message goes behind main Outlook window when opening PDF attachment with Adobe Reader 11.0.3
Environment: Windows 8 x64; Office 2013; Adobe Reader 11.0.3
Steps to reproduce bug:
1. Open Outlook 2013
2. Open email message with PDF attachment
3. Open PDF attachment (with Adobe Reader as default PDF viewer)
4. Close Adobe Reader
Results: Original email message with PDF attacment now sits behind the main Outlook window
Expected results: Original email message should be on top of main Outlook window as it was when opening the PDF attachment
Note: Adobe Acrobat Profession performs as expected - the original email is on top of the main Outlook window - This only seems to be a problem with Adobe Reader.
Has anyone else experience this problem? If so, have you found a work-around?
Thanks,
Mike

From: new window opens behind existing window - how to modify?
I had this problem happening in Outlook.
If I tried to open an email, it would open behind the main Outlook window.
The same happened if I opened a link in the email - it would open behind the mail.
The fix that was suggested to me was so simple that I still don't believe it.
Right click on the task bar and unlock the taskbar, then lock it again.
Close down Outlook and re-start it.
Problem solved! Just dont know how or why.
Proposed as answer byalfreelandTuesday, January 08, 2013 4:52 PM
It worked for me with Win 7 and OL 2003. Why? Who cares ... It is working.
Liviu 2014-09-17

Why does Safari quit (on my Mac) when opening PDF?

I'm on a Mac OSX 10.5.8 on Safari. Each time I first want to open a PDF, my Safari crashes. The note says, "Problem caused by Acrobat plug-in". After relaunching Safari I can open PDF files. Help?

Hey thanks for responding so quickly! I've downloaded AppDelete
Forgive my ignorance - what is Reader X app and how can I find it?
Tom Copeland
Date: Fri, 1 Jul 2011 12:33:12 -0600
From: [email protected]
To: [email address deleted by host]
Subject: Adobe Reader Why does Safari quit (on my Mac) when opening PDF?
One of the things I have loved about Macs since switching in 2003 is:
They tell you what went wrong when something does.
The Acrobat plugin is corrupted.
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Download a trial of AppDelete. Install it and open it.
Drag the Reader X app to the window.
Delete everything it finds associated with Reader X and empty the trash. Re-download Reader X and re-install it.
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Photoshop blurs image when opening jpeg from Nikon

Hi
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If OpenGL drawing is disabled, then the video driver isn't too likely. Most of the problems in drivers show up with OpenGL drawing enabled.
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Missing image when opening PDF

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