Missing images when printing (in Word)

I am wrapping up a very long report for a client, and have inserted a number of color images (JPG). I cannot for the life of me get them to print. They show up just fine in the print preview, but nothing actually shows up on the paper when I actually print the document. I have checked every setting I can think of, but nothing seems to be off. I have tried converting to PDF, but the images are missing in those, too.  I've also tried converting to a DOC file (rather than the current DOCX version)-- also a fail.  Does anyone know what the trick is to getting images to print in Word??? I'm at a total loss and it's driving me batty.
Copying and reformatting the entire report into Pages will take FOREVER and I'm really hoping to avoid that.  Help!!!!
Thanks. 
Kacy

Support for Microsoft Word - Microsoft Support

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