Missing ink level indicator deskjet 6980

Hi,
I am trying to restore the ink level indicator on this deskjet 6980. I have gone through all the properties to no avail. I downloaded the HP tool, however, it when through the motions with progress boxes and just vanished. I thought the tool would check current drivers and software for updates.
Thank you,
Magnetoram

Hello magnetoram1,
Welcome to the HP Forums.
I see that you are having an issue when attempting to locate the ink levels with in the software.
I do not know if the tool you used was the following. If not please click on the link for Using Print and Scan Doctor for Windows to Help Resolve Printer Issues.
The Print and Scan Doctor is used for software issues as well.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, : click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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I had a J6413 which was getting the "scanner failure" message. Took it in for repairs and got a J6415 as an exchange unit.
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Using the printer showing the "?" now. Tried partial resets (# & 3), full resets (# & 6), and the power cycles, but no luck. The levels have changed between full and the "?".
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Just configure your printer again.Uninstall your driver and then again install it.You may be get your solution.

Ink levels HP DESKJET 5550 seriesPRINTER (HPA)

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Hey Antonio2,
The deskjet 5550 does not have a full driver package available on the Windows 7 Operating System. Please take a look at the information in the article linked below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01874725&cc=us&dlc=en&lc=en&os=4062&product=718...
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02693389&tmp_task=useCategory&cc=us&dlc=en&lc=e...
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-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
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How to check ink level of HP 3500 series deskjet printer's cartridge?

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Hi Kumar12463,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Deskjet 3510 and needing to check ink levels. HP Print and Scan Doctor.
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This patch will restore the ink level feature. It is located at the web support page for your printer.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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Hi
I have a Deskjet 1000 J110 and I'm running Windows 7.
The HP software used to allow me to check ink levels, now it doesn't. I checked them no more than 2 weeks ago without a problem. Now, when I tried to check them, the option simply wasn't there. I'm not sure, but I think the shortcut on the HP menu folder is directing me to the Control Panel printers folder, not to the HP software like it used to.
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This question was solved.
View Solution.

Hi seileach,
Welcome to the HP Forums, I hope you enjoy your experience!
I read your post and see that the Printer Assistant isn't opening to view the ink levels when you click on the printer shortcut.
I will be happy to help you.
Try going to start, all programs, HP, Deskjet 1000 J110, then click on the Deskjet 1000 J110 again to see if the Printer Assistant will now open this way.
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Uninstalling the Printer Software.
HP Deskjet 1000 Printer - J110a Drivers.
Select your operating system, click next and click on the software to download and install.
Now try and access the Printer Assistant.
Hope this helps.
Thank you for posting on the HP Forums.
Have a wonderful day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Deskjet 5740 INK LEVEL

I have this printer:
HP Deskjet 5740 Color Inkjet Printer
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Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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3. Click Properties.
The Printer Properties dialog box is displayed.
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Danged if I can see a Display Ink Status Window. However, the manual also says some features may not be available in my operating environment.
The About tab says HP Deskjet D4200 series (61.71.246.0), last configured by user (me) about a year and a half ago.
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Now, I can answer my own question.
Go to Start, Run and enter:
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Hi katied221,
Welcome to the HP Forums!
I understand that your HP Deskjet 1050 will not print black ink.
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Otherwise, please call our technical support at 800-474-6836 for more options. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hi northcarolina,
Welcome to the HP Support Forums! I see you would like to know a little more about the HP Deskjet 2050 that is connected to your new MacBook Pro. Please click on the links below to learn more about your DJ 2050:
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HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Estimated Ink Level feature in HP Deskjet 2050 J510 printer

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This question was solved.
View Solution.

@rodustep,
The fix for this issue would be to uninstall current software and download the lastest drivers for your printer. I am linking you to the software and driver page just select operating system and select full feature driver.
Deskjet 2050
Let me know how it goes.

INK LEVEL CHECK for F380 HP Deskjet

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janemougey wrote:
How can I find out the level of ink left in my cartridge?
Which printer model do you have?
Check the ink levelsFollow these steps to check the estimated ink levels from the HP Printer Toolbox in HP Solution Center.
NOTE:If you installed a refilled or remanufactured cartridge, or a cartridge from another printer, the ink level indicators might be inaccurate or unavailable.
Open HP Solution Center:
Windows XP: Click Start , click All Programs , click HP , and then click HP Solution Center .
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , and then clickHP Solution Center .
Windows 7: Click the Windows icon ( ), click All Programs , click the HP Folder , and then click HP Solution Center .
HP Solution Center opens in a new window.
In HP Solution Center, click Settings ( ).
In the Print Settings section, click Printer Toolbox . The printer Toolbox opens in a new window.
Click the Estimated Ink Levels tab.Figure 1: Estimated ink levels
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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In any case, I know how to replace the ink cartridges and have done so for the 2 colours needing the change - cyana and black. Now, the printer does not recognises that it has new full cartidges. The printer keeps warning me that the cyan and black are critically low. Eventually, I expect it will stop printing full stop.
This is annoying. It seems like some kind of sensor issue and the printer is not getting the signal.
I have shut down the computer and printer altogther and rebooted both, no luck.
I have done another alignment and then shut off and on again (both computer and printer).
Nothing seems to work. Please help and don't tell me I need to buy new ink cartirdges again. They clearly WORK as I can print with them but the pronter WILL NOT RECOGNISE the new full ink levels. I need to know the levels in order to know when to purchase more ink in time for the next dry out.

Hey @CanadaMona,
Welcome to the HP Support Forums!
I would like to assist you with resolving the cartridge detection issues that you're experiencing on your HP Officejet Pro 8610 e-All-in-One Printer. I understand that you have already replaced the black and cyan cartridges to no avail. This issue does sound like it may be a printhead issue. The printhead is what reads your cartridges and controls the ink for going on the paper. If the printhead is defective it can cause issues with detecting cartridges. I'm going to run you through some troubleshooting steps to resolve this issue.
Step 1: Check the Printhead:
1. Place your fingers into the slot on the left side of the printer, and then pull to open the cartridge access door. The carriage moves to the left side of the printer. Wait until the carriage is idle and silent before you proceed.
1 - Slot for opening the cartridge access door
2. To the right of your black cartridge you will see the grey printhead latch. Please lift that latch.
3. Grasp the sides of the printhead, and then lift the printhead and pull it toward you to remove it. Please leave the cartridges in the printhead while you remove it.
4. With the printhead removed, close the cartridge access door.
5. Power off the printer.
6. Power the printer back on. Once the printer comes on it will give you an error indicating that the 'printhead is missing' or that the 'cartridges are missing or damaged'. At this point, open the cartridge access door.
7. Reinstall the printhead.
8. Ensure that you snap the printhead latch back down to lock the mechanism in place.
9. Close the cartridge access door.
Is the low ink message still displaying on the front panel of the printer?
If so, please proceed to the next step.
Step 2: Clean the cartridge contacts:
Find a clean, lint-free cloth (eyeglass wipes or coffee filters work well) that you can use to clean the cartridge contacts.
Press the Power button to turn on the printer, if it is not already on.
Place your fingers into the slot on the left side of the printer, and then pull to open the cartridge access door. The carriage moves to the left side of the printer. Wait until the carriage is idle and silent before you proceed.
Open the cartridge access door
1 - Slot for opening the cartridge access door
Push in on the front of the problem cartridge to release it, and then pull the cartridge toward you to remove it from its slot.
Remove the problem cartridge from its slot
With a clean, lint-free cloth (eyeglass wipes or coffee filters work well), wipe the copper-colored contact on the cartridge.
Copper-colored contact on the cartridge
Carefully reinsert the cartridge into its slot, and then push the cartridge forward until it clicks into place.
NOTE: Make sure that the colored dot on the cartridge label matches the colored dot on the carriage slot.
Insert the cartridge into its color-coded slot
Repeat these steps for the other cartridges, if necessary.
Close the cartridge access door.
Close the cartridge access door
Please let me know if the steps I've provided resolve your issue. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Missing ink level indicator deskjet 6980

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