Missing Install Disks

I need to perform a clean install, but I discovered that my install disks for Mac OSX v. 10.4 are missing. They might have gotten destroyed in a fire we had two years ago. I still have the software coupon that came in the box. Is there any way to get a copy of the disks I am missing?

I think Apple will replace them for a $20 charge if you have your original receipt. They may also require the serial number of the machine but I am not sure about that.
Give them a ring.

Similar Messages

Missing install disk on new MacBook Pro 15"

I just received a new MacBook Pro 15" from CDW. There were no install/operating system disk's with the computer. In the past my other mac's have come with the install disks.
Is this a new procedure for Apple?
I searched for discussions and on the internet but can not find a concise answer for this.

Look under the Apple menu for your OS X version, if it's 10.6.x then your missing your disks and you need to get them, either from CRW or Apple using your serial number.
If it's 10.7 then it's Lion and it doesn't come with disks, a recovery partition that requires a strong reliable fast internet connection to download and reinstall it.
https://support.apple.com/kb/HT4718
https://support.apple.com/kb/dl1433
https://discussions.apple.com/message/16276201#16276201

Simple question about missing install disk

Trying to help a colleague with her laptop.
She had 10.4 on the machine and mistakenly reinstalled 10.3. She seems to only have Install disk 1.
Can a basic install be done with only that disk? No apps or anything, just the essential OS? Don't want to get half installed and be stuck.
Thanks.

Disc Two has mainly printer drivers and pre-bundled software. You can do a full install of OS X including some printer drivers without the need for Disc Two. You can order replacements by calling AppleCare (have the computer's serial number handy.)

Aluminum Macbook missing install disks. What to do?

I recently purchased a used 13" aluminum macbook, and it did not come with install/restore disks. I purchased a larger hard drive and want to install the OS.
I understand that I cannot use versions of Leopard older than what originally came with the computer (v10.5.5) to install/restore the OS.
My question is, if I purchase version 10.5.6 will it be "computer-specific" to my macbook? or do I need to find a 10.5.5 version of Leopard? Does apple sell additional restore disks?
Any help would be appreciated.

V.K. wrote:
you should demand the original install disks from the seller. they are useless to him/her and they should be bundled with the computer.
Whether asking nicely or demanding anything of the seller, consider that Apple binds the license to use the software on the system disk set to the Mac they came with. If the disks are separated from that Mac, in effect the license stays with the Mac, not the disks, so anyone using those disks with anything other than that Mac is in violation of the licensing terms.
This is why Apple will (usually) provide new system disks for a nominal fee for a specific Mac -- you aren't buying a new license but just a set of replacement disks.
Note that this applies to all the software on the system disks, not just the OS. Thus, buying a retail version of the OS installer disk is not equivalent to replacing the system disks because the retail disk does not include any of the bundled apps that come with the Mac on its system disks.

Adobe Premiere Elements 10 install disk missing

Adobe Premiere Elements 10 Win bought/register it on July 16, 2012 and now i miss disk 2(64bit install disk ) ,is there a other way of installing it
greetz
morris langeveld

if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

I am installing Adobe Creative Suite6 Design and Web Premium on a newly set up PC and received a pop-up box saying "Please inset disk AdobeDesignWebPremium6-EnglihJapan to continue". Does this mean I am missing a disk? My registration number is good--is t

I am installing Adobe Creative Suite6 Design and Web Premium on a newly set up PC and received a pop-up box saying "Please inset disk AdobeDesignWebPremium6-EnglihJapan to continue". Does this mean I am missing a disk? My registration number is good--is there a way around this?

Errors "Exit Code: 6," "Exit Code: 7"
Acrobat Cleaner Tool
Sign in or activation errors
CS6 applications in Creative Cloud unexpectedly revert to trial mode
Flash Player Help | Installation problems | Flash Player | Windows
Mylenium

I just purchased a macbook pro and was wondering about an install disk. It seems to be missing some of the applications that should be on it from a fresh install. I was wondering if I would have to purchase a new OS and do a fresh install?

I just purchased a macbook pro and was wondering about an install disk. It seems to be missing some of the applications that should be on it from a fresh install. I was wondering if I would have to purchase a new OS and do a fresh install?

Ahhh, well you never mentioned that before. You need to contact your friend from whom you purchased the computer. He/She should have any and all install discs for any third-party software included as well as for OS X and the original pre-installed software.
Apple will gladly sell you replacements for any discs that did come with the computer originally, but they will not do anything for you because you purchased the computer used. If it's in warranty still, then you can get any warranty covered things taken care of through AppleCare:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.

System Preferences corrupt ! install disk missing

For some reason my System Preferences stopped working saying its corrupt or missing and having just moved i now realise i have lost my system install disks.
What can i do i cannot believe i left the disks have rang to people were i live and whatever was left was thrown out ! how stupid can you get to leave vital disks behind.

Ok this is what happened i had been using a USB CF card reader HY-01001 no problem yesterday i had company and the llid was closed and i will still online. I took the card reader out when i turn it back on i got a security message about startup and a file called pace--something ! i took no notice really. Then i tried the card reader and that no longer works i know i never installed any software for it in the first place. I rebooted a few time but every time i got the message saying cant start up system preferences so i tried to start from the application folder but it was report not working, so i went to the directory and deleted it (after all its only an app) there was something above it called pacexxx (cant remember full name) so i deleted that. I have had this happen once before but reinstalled from my disks. Then i realised that i have lost the two disks. I had to move in a bit of a hurry and yes i forgot to pack the disks yes its my problem.
Now the Macbook 6.1 (late 2009 the serial trace says) is running the card reader will still not work yet my internet dongle works so the USB seems ok and i cannot find a download for the app system preferences. I have no idea if the Macbook as screwed the card reader up or somehow blanked card readers. sorry rambling on a bit
Apple, well to be honest i could not see why i could not find a download for the system preferences app as it seems to have problems. Its not just Apple but every company seems to use high cost phone lines and you get through to a computer designed to get as much time and money out of you as possible. Having said that i love my Macbook and iPhone so love Apple products i never registered the Macbook but signed up with Apple using the serial number so its my original bought and paid for Macbook 6.1.
Sorry once again about rabbling any advice
Why the card reader no longer works .
Can i make it work again ?
Can i find a download for the missing app ?
Peter

Panther has missing and text on install disk Help !

I need some help when I boot with either Tiger or my panther install disk I get missing letters in the text . I have a 1ghtz dual quicksilver , 80 gb hard drive ,512 ram , Ge Force 4mx video. I am now running 10.2.8 . I would like to upgrade but this machine has issues . I even tried to boot off of the external firewire disk that I have Panther installed and the same thing appears, missing and garbled text. Please Help !

Try running the hardware tests again, but this time in loop mode and have them run continuously for an hour or so. If you do get any reported error codes, then that indicates a problem. However, usually the error codes include some letters as well as numbers. The former indicate what system reported a problem while the numbers provide an indication of the type or severity of the problem.
The fact that the problem occurs when you boot from an installer disc suggests something hardware related as opposed to a possible problem with your OS X installation. Of course you could simply have a dead internal backup battery or just need to reset the PRAM. If could also be due to the fact that the keyboard you're using is not supported by the version of OS X contained on the installer discs, but is by the version of OS X you have installed.

Mac Pro missing "Create Windows 7 Install Disk"

Okay well when i try to use bootcamp as i already bought a copy of windows 7. The Create Windows 7 Install Disk option is not there for me. In every tutorial to setup bootcamp has had that option. Is my bootcamp messed up or did i do something wron? Specs: 2 x 2.4 GHz Quad-Core Intel Xeon 6GB 1066Mhz OS X 10.8.2 Thanks

Your Mac Pro must be newer than a Mac Pro 5,1, and must have a minimum ROM version in order to use the USB installer you are looking for. If your machine is older, or doesn't have the correct ROM versions, then you need to use the "old fashioned" disc install method....

Bootcamp Assistant: "'Create Windows 7 Install Disk Option' Missing" Fix Problem

Firstly, sorry if this is in the incorrect fourm area, it's related with the Mountain Lion OSx software, so I posted here.
I am Running OSX 10.8.3
I'm trying to install bootcamp with a .ISO and a USB Drive. You need to make a Windows 7 install disk, and Bootcamp Assistant can do that for you, but the option isn't showing up.
I am running OSX 10.8.3 M-Lion
The link below shows how to fix the issue......
https://www.youtube.com/watch?v=MD4kgJQ-r0c
I did everything as it says, until the 2:20 mark in the video, where he tells you to go to the USBSupportedModels and copy the first string that follows....
I couldn't find it,however,I found a similar one, shown below. I beleive it's the thing that I need to duplicate, but the strings, shown below, are considerably different.
<key>PreUSBBootSupportedModels</key>
          <array>
                    <string>MacBook7,1</string>
                    <string>MacBookAir3,2</string>
                    <string>MacBookPro8,3</string>
                    <string>MacPro5,1</string>
                    <string>Macmini4,1</string>
                    <string>iMac12,2</string>
If you look in the Top comments section, there are people, running the same OSX as mine (10.8.3) saying that it's not working, with 2 people rating it up. There is a reply saying that it does work. However, I know if somthing is messed up, the Assistant would be rendered unusable, a risk i am hesitating to take. I Googled everywhere, but all I'm finding is the same fix for USBSupported over and over again.
Has anyone found a correct or know of a fix for this? OR should I just go ahead and do as the video says?
Thanks!

Don't modify that file because anyway it won't work. The reason is that Apple has determined the Macs that support the Windows installation from a USB drive by their firmware. It means that if you modify that file you will be able to create a Windows 7 USB drive, but if you try to install Windows, your computer will show up a black screen in the next startup telling you that it hasn't found any bootable device.
You can edit that file if you want, but it's not sure that the option will show up in Boot Camp Assistant, and you won't be able to install Windows through a USB drive because the firmware of your computer doesn't support this

Install Disk DVD missing from box

My recent new (June 19, 2013) MacBook Pro did not ship with an "Install Disk" DVD. How do I replace the System Software if I need to do a clean re-install?

Since the Lion launch, Macs don't come with DVDs to reinstall Mac OS X and iLife apps.
Instead, new Macs (and all Macs upgraded to Lion and Mountain Lion) come with OS X Recovery, that allows you to reinstall OS X and access to some utilities in order to fix problems with your Mac. See > http://support.apple.com/kb/HT4718
There's a Recovery partition in the hard drive, and to start up in that partition, hold Command and R keys while your Mac is starting. To start up into Internet Recovery, hold Command, Option (Alt) and R keys while your Mac is starting. The only difference between them is that Internet Recovery reinstalls the original OS X version that came with your Mac, and the Recovery partition reinstalls the current version

Cannot boot either from install disk or hard drive

I have done a number of searches, and I have not found a problem precisely like the one I am encountering.
Earlier today, my MacBook (running Leopard 10.5.3) failed to wake properly from sleep. After I attempted to reboot the machine using the power button, I encountered a black box with the following message: "You need to restart your computer. Hold down the Power button for several seconds or press the Restart button."
I have tried all of the usual fixes (e.g., zapping PRAM, removing all power sources, holding down the shift key), and nothing has worked. What puzzles me most of all is that, although the DVD drive is clearly working, I am unable to boot from the install disk.
I would add that, when I old down the option (Alt) key while booting, I am able to see all three of the available options for rebooting. This seems to suggest that the computer is still able to detect my hard drive as well as my DVD drive. Why, then, does nothing allow me to get past the black box with its cryptic (and rather unhelpful) message?
Out of desperation, I unsuccessfully tried to use the option of rebooting from my boot camp partition. I then received a message that might provide a clue. "Windows could not start because the following file is missing or corrupt: system 32\hal.dll" Does this suggest anything to anyone?
If I continue to be unable to get past the black screen over the course of the weekend, I will take my computer in for service on Monday. But it would be nice to come up with some sort of solution before then.

Let me add a quick update to my original posting.
I finally managed to run Apple's hardware tests on my machine. According to the tests, there is absolutely nothing wrong with my hardware. But the fact remains that I still cannot manage to boot into OSX--even using my original installation disk.
As I mentioned in my original post, I am able to get part way into the version of Windows XP that is installed on my boot camp partition. However, I am a little nervous about pursuing the possibility of repairing my XP installation. I am afraid that, by doing this, I may inadvertently damage my OSX partition.
Any and all advice would be greatly appreciated. In particular, I would like to know whether there is perhaps some secret way of forcing a MacBook to boot from the installation disk. Is there anything that one can do when holding down the "C" key does not work?

Making a copy of Leopard Install Disk

Hi there,
A while back I copied the contents of my Leopard install disk by simply dragging the files from the Disk into a new folder on my Desktop with the idea of making a back up copy in case I lost my original DVD. So recently my G4 started to slow up a little so I decided to de-clog it by doing a clean erase and install. However when I double click the "Install Mac OS X.app" icon and a dialogue appears saying:
"The application "Install Mac OS X" cannot be used from this volume. To install Mac OS X, please use the application provided on the Mac OS X installation disc."
So I went to find my original disk and it has simply disappeared.
So my question is If I make a disk image of the copied Leopard disk files that are on my desktop then burn it, can I install then from that Disk.
All and any help would be greatly appreciated.
Thank you

Unfortunately, your drag & drop backup copy of the OS X install disc is no good. An install disc, like all bootable Mac OS X volumes, contains a bunch of hidden files and directories that are essential for booting, and a Finder drag & drop copy misses all of those. So the backup you thought you made is incomplete, and there's nothing you can do to fix it.
You'll have to get your hands on a replacement set of install discs. If it was a retail Leopard DVD your only option (if it is truly lost) will to be to buy another one, I'm afraid to say.
In the future, a good way to make a backup copy of the Leopard install disc is to use Disk Utility to make a disk image of it. You can then burn a copy of the disk image to a DVD+R DL disc if you want, and boot from that.

Boot Camp not able to download Windows 7 Install Disk

I am trying to install Windows 8 on my 2011 Mac Mini. I have a Windows 8 disk, 8GB bootable USB drive, and am trying to download from Boot Camp: 1) a Windows 7 install disk, 2) latest Windows support from Apple, all to install 3) the Windows 8 OS on my yet to be partitioned hard drive.
It goes about about 20% into the process and stops with this error message: " Your bootable USB drive could not be created".
What am I doing wrong or missing?
Thanks much for any gudiacne or suggestions.
arturo0903

The Boot Camp help guides are here: http://www.apple.com/support/bootcamp/
The Boot Camp forum is here: https://discussions.apple.com/community/windows_software/boot_camp

Missing Install Disks

Similar Messages

Maybe you are looking for