Missing itunes music files not on computer

When I purchase songs from iTunes it makes my computer freeze and then crash. After my computer crashed about a month ago we got it fixed but all my music files were missing. I had most of my music on an external hard drive and most of my music is now back on my computer. I was wondering if there was anything that can be done to get my missing songs back without rebuying them? I have kept all my receipts if needed. I ran into this problem before with an older computer and I was told to "check for purchases," which I did. There is about 25-35 songs that I'm missing.

*I was wondering if there was anything that can be done to get my missing songs back without rebuying them?*
If you have no other back-up of your purchases to restore from (CDs/DVDs for example) then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service
If you have an iPod that still has the purchases on it the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer

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